I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

Download Photoshop Elements products | 9, 8, 7
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I bought Photoshop elements a few months ago online on an old computer and now I can't find where I can re-download it on to my new computer ?

Where can I re-download my online product?

If you bought it thru a download from Adobe then you should be able to find a link in your Adobe account online.
You can also download the trial version and use your serial number to activate it to full use.
PSE 12 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements

I bought photo elements 7 many years ago. with serial number, can you send me new cd or download

I bought Photo elements 7 many years ago. Having to rebuild my PC, if I give you the photo element 7 serial number, can you send me a new CD or provide instructions to download the software?
Thanks
Patrice

Download links here:
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

Bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition

bought photoshop elements 11 last year for windows and using it in my desktop. The desktop is crashed now and not usable. So I bought iMac now. Is it possible to trade over or change the licence into iMac version for a small fee. If not , can I partition the hard drive of iMac and install windows and also photoshop elements? which is the best alternative ? why?

A Photoshop Elements license is good for both Mac and Windows so it should be just a matter of downloading the Mac version and using your current serial number to activate it.
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
If you have any problem with the activation contact Adobe support using chat... Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

HT201441 I bought an iphone 4 few years ago, I know nothing now about the person sold me the device.the device is linked to his email.what I do?

I bought an iphone 4 few years ago, I know nothing now about the person sold me the device.the device is linked to his email.what I do?
I lost connection with the persn sold me the device

Hello elabbady2002
The only option you have when it comes to Activation Lock is trying to get in contact with the previous owner, as they are the only one that can remove it.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed. It should show a gray dot or the word “Offline” next to the device name.
Click "Remove from Account" to remove the device from their account.
After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally.
Regards,
-Norm G.

I installed acrobat pro on my computer, and now I am unable to download items because I get a message that I need to open acrobat for the user agreement. opening acrobat pro does not help.

I installed acrobat pro on my computer, and now I am unable to download items because I get a message that I need to open acrobat for the user agreement. opening acrobat pro does not help. What do i do?

I have not contacted Adobe. I am using acrobat pro CC, and haven't noticed any problem with the software itself. The only problem I have had so far is when I try to download.

I have a client that uses Windows that has recently told me she can no longer open the PDFs I send her. I can't find this elusive "Always Send Windows-Friendly Attachments" setting that I have read may solve my problem. Can someone get me there?

I have a client that uses Windows that has recently told me she can no longer open the PDFs I send her. I can't find this elusive "Always Send Windows-Friendly Attachments" setting that I have read may solve my problem. Can someone get me there?

Dear Dan,
It was from InDesign that I was creating the shared pdfs. I was one of two Mac drivers in a corporate sea of Win users and had to make the change I mentioned in order for the Win users to see my pdfs for review. The difference from what you appear to be doing was that were all on an MS Exchange Server so the files were shared over the company's Exchange Server e-mail system. However, some of these files occasionally went to outside users via regular e-mail and those people had no issues either.
So what I did was tested and worked for years.
You might look at the Adobe forums or Knowledge Base to see if that is a reported issue with newer version of CS. I was on CS2 when I was doing this, and the other Mac driver was on CS3 but had no problems either.
Some Win users I've talked to find a problem opening some pdfs (not mine) in general and found they had to open Reader first and them open the file from Reader's File menu. That most often happened if the client was using an outdated version of Reader.

I bought photoelements 7 a few years ago, now I want to use and can not. i don't want to upgrade

I purchased Photo elements 7 a few years ago and it is sufficient for my needs. but now i can not get into the program, I have account number and password. i am not interested in upgrading to version 12

In your Adobe A/c did you look under 'My Orders.? That's where you'll find the download link.
If it's not there, you can download PSE7 from a link in the comments here - http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2186. Make sure you also read the linked instructions. Follow those very important instructions EXACTLY or you will likely encounter authorisation errors or download the latest version instead.
You will still need your serial number. You should be able to findthis in your Adobe A/c under 'My Products'.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Lost connection to one of my Airport express units. Serial number 44500WQV0. Message in Airport Utility is to use Version 5.6 to configure base station. I have version 6.3.1. Both airport express units bought at same time few years ago.

Hello all.
Lost my connection to one of two airport express units. Both purchased few years ago. Use them to stream music to house speakers via WiFi. I have v6.3.1 of Airport Utility. Message says to use v5.6 to reconfigure this base station.
How do I do that, please?
Mahesh

You can use the following workaround to install AirPort Utility 5.6 on a Lion or Mountain Lion Mac:
Be sure to read the caveats at the end.
Lion / Mountain Lion's package installer will refuse to install superseded versions of AirPort Utility. Instead you will need to use a package extractor such as Pacifist or unpkg. Pacifist is shareware, unpkg is free.
Download Pacifist here: http://www.charlessoft.com/
Download unpkg here: http://www.timdoug.com/unpkg/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
When the AirPort Utility .dmg file finishes downloading, open it to expand and reveal the AirPortUtility56.pkg package installer file.
Directions for Pacifist (I do not have screenshots for unpkg but the idea is similar):
Open Pacifist and from its File menu, navigate to the package and open it.
Click the "reveal triangles" until you see AirPort Utility 5.6.app:
Select it and then click Install from Pacifist's toolbar. It will then be installed in your Utilities folder, and you can quit Pacifist.
The most recent version of AirPort Utility included with Mountain Lion should be used to configure 802.11n - capable AirPort Base Stations. Make no attempt to delete it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist. Use the older version only as necessary for older AirPort Base Stations that cannot be administered any other way.
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder instead of resorting to the above procedure. It will run without complaint. It is only the package installer that is the problem.
Keep in mind that Apple's decision to abandon support for the original AirPort Express and AEBS was for reasons known only to them. Remember that you are using obsolete equipment, should some future OS X feature not work for you.

Music bought from iTunes a few years ago won't play on iPhone 4s

I've found that certain tracks that I bought from iTunes a few years back, all protected MPEG-4 audio files, won't play on my iPhone 4s. They play fine in iTunes on my computer, but when the track comes up on my iPhone it will simply run through the time of the song but no music will play. In some cases, I've had two versions of a song by the same name and it played the wrong version of the song with the correct name and album cover.
I've tried resetting the phone, as well as taking all the music off of it and resyncing it. Nothing seems to work. Will restoring the phone really help? This problem first arose after I updated my iPhone to 5.1.1.

I bought an iPhone 5 and could not add music to it. Same problem: grey songs. After hours searching forums and blogs I found this solution. Works for me! Now I manually add songs using iTunes and no problem. Hope it helps.
1. Download and install iExplorer http://www.macroplant.com/iexplorer/
2. Plug in device first, then open iExplorer
3. Delete the iPhone\Media\iTunes_Control folder (you may want to copy this, just in case)
4. Restart the iPhone / iPad
5. Start iTunes. Not restore iPhone from back up, select New iPhone (don't worry, you will not lost apps or data on your iPhone doing this)
6. Add music manually with iTunes

I bought photoshop elements 9 a while ago want to install it now on my mac and am running into all kinds of trouble....

I have installed and uninstalled 4 times already! Need an ADOBE person to walk me through... is there help out there?

Heske do you receive any specific errors when you are trying to install Photoshop Elements 9?

I bought an ipod shuffle 2nd gen a few years ago. tried setting it up got bored and never tried again. really wat to use it now but i dont know how. any help would be greatly appreciated!!

I bought an ipod shuffle 2nd gen a few years back. i did try to set it up at the time but found it hard (i was young and impatient!!) got bored and never tried again. I really would love to start using it now, but i dont know how....please help!!!

Hello emmalemonjuice,
Why not take a look and make use of your iPod's User Guide?
http://manuals.info.apple.com/en_US/iPod_shuffle_Features_Guide.pdf
B-rock

Just bought Photoshop Elements 12 a week ago...

I just purchased Photoshop Elements 12 last week (9/17/2014), after using the 30-day trial and now see that PSE 13 has been released. Is there a free upgrade available for people in my situation? Who would I need to contact at Adobe?
Thanks,
Dave

Hi davenc,
Since you've purchased Photoshop Elements 12 within 30 days of Photoshop Elements 13 release you qualify for the upgrade, please chat with our Customer Service to receive the upgrade. http://bit.ly/E12_PAU
Plesae make sure you have a valid Proof of purchase for Photoshop Elements 12.
Valid proof of purchase
Regards,
Sandeep

A few weeks ago I had to reinstall itunes on my PC because the latest itunes update did not install properly. Ever since doing that something called Mobile Me keeps popping up whenever I open email (outlook) and slowing it down. How do I remove MobileMe

A few weeks ago an itunes upgrade did not install properly on my PC so I had to uninstall itunes and everything associated with it. I was able to reinstall itunes and it works fine including syncing with my ipod. However, now whenever I open my email (outlook) a box pops up stating MobileMe Services has stooped working. This happens a couple of times after I click to close the program. This a nusance and really slows down getting to my email. From what I've found MobileMe was something that used to be used by itunes to sync mobile devices but is no longer used by itunes. I can't find a way to remove this MobileMe from my PC. I've tried going into Contol Panel then Programs and Features to uninstall it but there is no button there to uninstall it. Any suggestions on how this can be removed?

Do you have a backup that you can restore from? Your old hard drive seems to be the problem.

I've added a new user to my computer and there doesn't seem to be any firefox connected to it. Do I have to install firefox for the new user also?

I went to set up a separate user for my child and when I was finished there was no Firefox icon . All it showed was Explorer. Do I have to download Firefox for every user? Please help?

Sounds that you didn't create a Firefox desktop icon for each user in the All Users group (C:\Users\All Users\Desktop), but only for the current user. You can either create a desktop shortcut to start Firefox on the desktop of your child to the "C:\Program Files\Mozilla Firefox\firefox.exe" program or create that shortcut for all users in the "C:\Users\All Users\Desktop" folder.
If you also need a Start menu entry that place a shortcut here:
"C:\Users\All Users\Start Menu\Programs\Mozilla Firefox"

I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

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