I bought Photoshop Elements and have order

I bought Photoshop Elements and have Amazon order # and Adobe
Serial # but when I try to open I get "Your trial has expired" message.

First of all, are you sure it's a serial number? PSE serial numbers are 24 digits beginning with 1057. Anything else will be a redemption code:
Redemption Code Help

Similar Messages

I bought Photoshop elements and have a new computer but my account has no record of it

How do I transfer my Photoshop to my new Mac? I logged into my Adobe account and can't find any record of my purchase

Hi there,
I was able to locate the order along with the serial number in your account.
Please follow the instructions here Find your serial number quickly to download the software.
^Ani

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install b

I have bought a photoshop elements and have installed it on my MacBookPro. I have just bought an iMac and what to install on this computer as well. The iMac does not have a disc drive. I have copied the file onto a remote hard drive and tried to install but it thinks I have a pirate copy. What can I do?

If you click the link in my first post in this thread, then click "still need help? Contact us" it takes you to a page that looks exactly like the page where you started, but isn't. Select PSE for the program you want help with, click "Activation and Signing In" for the problem area and you will see this:
The gray area below the blue bar is a link to start a chat.

Am new to mac. Just purchased downloaded adobe photoshop elements and in order to open it, it wants a serial number. I downloaded it, so I don't have a redemtion number or a serial number. Obviously I am missing something; however I really do want to t

Am new to Mac. Downloaded Adobe Photoshop Elements and am trying to open it but they want a redemption code and a serial number. Since I downloaded it I don't have either of those but apparently I am missing something because I can't use it unless I enter that info and I don't know where to find it. Can you please help me figure this out. If I purchased the software I would have the serial number but as I said, I purchased and downloaded. Marianne

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I bought photoshop elements and my computer died can I install on new computer

Want to reinstall photoshop elements on my new computer after my old computer died this month. I bought photoshop elements in May 2014

Hi,
Each licence allows you to have two active copies of Photoshop Elements. If you get the message that the number of activations have been exceeded, only Adobe can help you there - you would need to go to the Contact Us links.
Brian

How can I edit a photo in Photoshop Elements and have the edit appear in Windows 7, My Pictures?

In Windows XP Pro, any edit I made to a photo in Photoshop Elements 10 appeared automatically in that photo in My Pictures. This does not happen in my new Windows 7 computer. Can I change that and have the edit from PE10 appear in My Documents/My Pictures?

When you finish editing choose:
File >> Save As
Then choose a file name and folder and save.

I bought Adobe photoshop element , I have redemption code but I found nowhere to enter it

I bought Adobe Photoshop element and have redemption code but I found nowhere to enter it

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I have a trial version of photoshop cc and CS6, but this photoshop has cancled out my abilty of using my bought photoshop elements

I have a windows 7 VAIO laptop, and i bought photoshop elements 12, I also have the trial verisons of Photoshop CC and CS6, but CC and CS6 is now preventing me from using my Elements. Please help!

Does that happen with other files?
What happens if you open pse 12 and create a new blank document using File>New>Blank File?

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really? Where is it?

restart you computer and use finder to check for downloaded/installed files.

I bought photoshop elements 12 for my mac. do not have a disc drive; can you download the software and input the serial number?

I bought photoshop elements 12 for my mac. I do not have a disc drive; can you download the software and input the serial number?

Yes you can make the trial permanent with you serial number. Download from here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t work.

I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

you need a serial number, not a password.
with the serial number you can activate your adobe.com/ download to a full version from the trial,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and ge

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser

Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?

Get a refund from where you bought and buy the correct version

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?

Got a link showing us which video tutorials you're watching and examples of what's missing in your software?

Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen. They presently move from one to another way too quickly...also need a different pan and zoom option. Wher

Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen. They presently move from one to another way too quickly...also need a different pan and zoom option. Where are all the options I had in PS10? Also...Can I burn this to a DVD?

The changes have brought improvements but also drawbacks compared with the old slideshow editor.
The templates are now fairly fixed but I find the “Classic Dark” gives reasonable results with some panning and you can click the audio button and browse you PC for any track. Unfortunately there are only three speed choices linked to the music track. The improvement for most people is that you can now export to your hard drive at 720p or 1080p and upload to sites like YouTube and Vimeo.

I bought Photoshop Elements and have order

Similar Messages

Maybe you are looking for