I bought Photoshop Elements but it tells my trial has expired !

I just bought Photoshop Elements 12.  I installed it but had to reinstall it.  Now I am unable to use the Editor because it says Your trial has expired !!!

Hi,
What operating system are you running on?
When you installed it the second time, did you enter the serial number and logged in with your Adobe ID?
Do not log out as this deactivates that installation in Elements 12.
Brian

Similar Messages

  • I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I don't think there is much you can do about it, but here's a help document that might explain why it happened.
    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • Photoshop elements 12 will not launch, "trial has ended"

    I have put in my 100% new copy of photoshop elements 12 serial number and when i go to log onto it, it says "trial has ended" and "buy now" seeing as how i already bought this i would like to know why i'm getting this, it won't let me launch the program i have already purchased. How does this even happen? i haven't even entered a trial period of any kind anyways... I want answers as i bought this to use it, not have issues.

    Did you ever use Help> Sign In to activate it? Both entering a serial number and signing in are required (once signed in you don't ever sign out unless you want to deactivate the software).
    The advice here - http://forums.adobe.com/thread/1452533?tstart=0 - should allow the software to restart so that you can activate it.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days le

    Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db  file and assure me that this will sort the problem and within 24 hours back to square one

    Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

  • I bought the complete package & now when I try to install photoshop, illustrator & indesign it says my trial has expired and gives the option to buy even though I already have, HELP

    help me pls

    The prompt that asks to buy will have an option of " license this software" at the bottom, click at that , it will ask you to sign with your Adobe ID.
    Or you can sign out & sign in back to CC desktop to activate.
    If the issue still persists, please contact Adobe Support http://adobe.ly/yxj0t6
    Regards
    Rajshree

  • Hi hello i bought adobe photoshop elements but when i typed my serial number in and push on install i get this  - 1 fatal error(s), 0 error(s) can tell me someone what i did wrong ?

    hi hello i bought adobe photoshop elements but when i typed my serial number in and push on install i get this  - 1 fatal error(s), 0 error(s) can tell me someone what i did wrong ?

    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

    I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?

    Download Photoshop Elements products | 9, 8, 7
    Mylenium

  • I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is

    I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?

    Got a link showing us which video tutorials you're watching and examples of what's missing in your software?

  • Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen.  They presently move from one to another way too quickly...also need a different pan and zoom option.  Wher

    Just bought Photoshop Elements 13...I'm trying to make a slideshow but can't figure out how to alter duration time that the slide is on the screen.  They presently move from one to another way too quickly...also need a different pan and zoom option.  Where are all the options I had in PS10?  Also...Can I burn this to a DVD?

    The changes have brought improvements but also drawbacks compared with the old slideshow editor.
    The templates are now fairly fixed but I find the “Classic Dark” gives reasonable results with some panning and you can click the audio button and browse you PC for any track. Unfortunately there are only three speed choices linked to the music track. The improvement for most people is that you can now export to your hard drive at 720p or 1080p and upload to sites like YouTube and Vimeo.

  • I have a trial version of photoshop cc and CS6, but this photoshop has cancled out my abilty of using my bought photoshop elements

    I have a windows 7 VAIO laptop, and i bought photoshop elements 12, I also have the trial verisons of Photoshop CC and CS6, but CC and CS6 is now preventing me from using my Elements. Please help!

    Does that happen with other files?
    What happens if you open pse 12 and create a new blank document using File>New>Blank File?

  • I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

    I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

    My guess is that you won't be able to do much if you threw away the serial number before using it.  The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
    Beyond that you need to resolve serial number issues with ASdobe Support directly.  Here is a link for chat:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I bought Photoshop elements 12 the organizer loads but the editor just churns

    I bought Photoshop Elements 12 at Costco, the organizer loads but when I click to edit a photo the app says it needs to load the editor, gets my ID and password, and then just churns and churns for over an hour (and I've tried this multiple times).  It only stops when I use task manager to stop it.  I cannot edit my photos and am getting ready to take this back.  Elements 7 worked just fine.

    Hi,
    Could you please try the following solutions and see if any of these work:
    1. Navigate to 'PhotoshopElementsEditor.exe' located inside:
    Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 13
    Win x32: C:\Program Files\Adobe\Photoshop Elements 13
         Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'
    2.  Just after this keep on pressing 'Ctrl+Alt+Shift' on Windows (or Command+Option+Shift on Mac). You will get a popup asking to delete Elements settings file.  Click Yes.
         If the above does not work, please try the following:
    3. Please rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
         Win: Also please rename opm.db on your machine to resolve this issue @  <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
          Mac : Users Library/Application Support/Adobe/OOBE
         Now re-launch the application.
    4.  In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    5.  Try launching with anti-virus off or removing PSE from conflicting list.
    If none of these work, please let me know.
    Regards,
    vaishali

  • I have an I-mac with Max OS X vers. 10.6.8. Have tried to install both an old Photoshop 7.0 and an Photoshop Elements but it does not work. 7.0 I bought many years ago end the Elements came with a Canon scanner. What to do? Regards Peter Lindgren

    en

    I´ll check the messages. Elements 4.0.
    Peter
    9 dec 2014 kl. 18.44 skrev Jeff A Wright:
    I have an I-mac with Max OS X vers. 10.6.8. Have tried to install both an old Photoshop 7.0 and an Photoshop Elements but it does not work. 7.0 I bought many years ago end the Elements came with a Canon scanner. What to do? Regards Peter Lindgren
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Peter Lindgren do you receive any specific error messages when you attempt to install Photoshop 7 or Photoshop Elements?  What version of Photoshop Elements are you installing?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6999366#6999366 and clicking ‘Correct’ below the answer
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    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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  • I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t  work.

    I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

    you need a serial number, not a password.
    with the serial number you can activate your adobe.com/ download to a full version from the trial,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.4 (win) 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I just bought Photoshop Elements 13 but I can't opened it. "image not recognized".

    I just bought Photoshop Elements 13 but I can't opened it. Everytime it says "image not recognized".
    Is it the wrong thing that I wanted to open? I don't know..
    What should I do?

    Hi,
    Can you just try to re-install pse. If you have downloaded it from any source, try to download it again and then re-install it.
    Thanks,
    Swapnil

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