I bought photoshop elements, the serial number comes up as invalid. I know its right. .what do i do?

I am having trouble installing Photoshop Elements 12. I get to the screen where I can input my serial number and it says it is invalid. in fact the number on the box and the receipt which also has the serial number on it match perfectly but they seem to be one number too long than what can be inputed. What is wrong?? I don't know what to do!

If you bought a boxed product then the serial number should be inside the box in the CD sleeve (this is exactly 24 characters long - 6 x 4). See this picture:
If, on the other hand, you have an insert in the box rather than a serial number then you have what is called a Redemption Code. See this picture:
If this is the case then you need to redeem your code for a real serial number:
<http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct>
If none of the above then clearly there isn't a real solution.

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I bought from Amazon. The PC disc works fine on my PC, but when I try to load the MAC version on my iMac, it says the serial number is invalid. It's Elements Version 11 by the way.
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Licencing Photoshop Elements 13 has error 'The serial number you entered is invalid.'

I had a trail version of Photoshop Elements 13 that I wanted to buy and licence. I bought the product and got the serial number, but whenever I try to licence the trial version with the serial number it says 'The serial number you entered is invalid'.
I can't find a solution anywhere, can anyone help?

contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

Where are you looking for the serial number?
If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
Atul Saini

I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

using Google to read reviews, I would not buy from that site Google
added... click the google link I provided and do some reading about that site
When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
You are now going to have to get support from the place you bought if the serial number you were given by that site does not work

Just bought iworks and the serial number is not working. help!

just bought iworks and the serial number is not working. help

How did you buy iWork (no 's', capital 'W')?
If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
for_iWork > iWork 09 > uninstall iWork 09.zip
Unzip the file, open with Script Editor and run.
Regards,
Barry

I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you

I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you

After you set up your service use your repair ID to track your replacement here:
https://selfsolve.apple.com/repairstatus/main.do
Remember: You will receive a replacement unit approximately 6 weeks after Apple gets your current iPod nano
Hope this helps.
-Julian

HT4061 My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

Please help me....
My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

Hello Jesslocko,
Before following the iPad Restore process make sure you have updated version of iTunes installed on your computer, to check that Open iTunes on your computer click on Help and then check for updates ( If there is any updates available then Install it ) and If you do not have iTunes Installed or if you want to directly update the version of your iTunes then Download and Install iTunes from here : http://www.apple.com/itunes/download/
1. Make sure your device (iPad) is unplugged (Disconnected) from your computer (this should be the computer that you use to sync your iPad or you can use any other computer with iTunes installed in it). You can leave the USB cable connected to your iPad though.
2. Turn off your iPad. Press and hold the power button on the top edge until a slider appears. Slide it from left to right to power off your device. If the slider doesn't appear (because your iOS device has frozen up) then hold the power and Home buttons down until the iPhone or iPad turns off.
3. Ensure your device has a decent amount of charge. Leave it plugged in to the mains for 10 minutes or so if you see the flat battery icon. (iPad low battery)
4. Hold down the Home button (the round button at the bottom of your iPad screen) and connect the other end of USB cable to the computer this should cause your iPhone or iPad to turn on. Keep holding the Home button until you see the iTunes and USB cable images on your iPad screen, then release the button.(iPad recovery mode)
5. In iTunes (launch the application if it isn't running on your Computer), you should see a message saying an iPad has been found in recovery mode.
6. Click OK and then click on Restore to bring your iPad to Factory settings

I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud. System sais "The serial number you entered is invalid. Please try again. If problem persists contac

I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud.
System sais "The serial number you entered is invalid. Please try again. If problem persists contact Customer support".
I have tried several times, without success. Internet connection is working.
Thanks for your help.

If you have a DVD version then you have to use the serial number that is associated with the DVD version. A Cloud subscription number has no relationship to a DVD serial number.

Has the photoshop elements 12 serial number issue been fixed? is there a version that works?

I bought a new in the box photoshop elements 12 just before christmas new in the box from Amazon. I tried to install but it said the serial number was invalid. I talked to help staff for hours and could not get it to work. Did this issue ever get fixed? Is there a version of photoshop elements that will work? By work I mean when you enter the serial number on the package that you can install and the serial number will work. I am replacing photoshop elements 7 which says I have installed it too many times.
Yes I have installed it many times, through computer upgrades (same home built computer) and many many many crashes... I need help

Scroll down to "Chat now."
Trials | Download, install

Photoshop elements 9 serial number/activate on new MacBook pro

Hi
I have photoshop elements 9 on my laptop but I have just bought a MacBook Pro how do I get my photoshop elements into my mac? I got my pc and photoshop pre installed So I don't know the original apple id used to activate it. I have the box and discs but my macbook doesnt have a cd reader..When I follow all the steps and type in the serial number from the box it doesn't work?? Hope you can help me as I really do need to get photoshop onto my macbook ASAP
Thanks
Daniel

I can only suggest this but there is no guarantee that it will work.
1) Try to download the PSE9 for Apple MAC from this link:
<http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html>
2) When downloading it, make sure you know where you hare saving it.
Once the downloading is complete, you need to install it. Now I don't
use Apple MAC so I don't know how the installation works in Apple but in
Windows it is a matter of double clicking on the exe file and follow the
instructions on the screen.
3) This method normally works in Windows but Barbara will conform this
for Apple Mac. Also, the serial number in the boxed version is
sometimes platform free in that it can be used for either Windows or
Apple MAC but this might be country specific so you need to try it if it
works.
Good luck.

Photoshop Elements 10 serial number help

My computer crashed and I am trying to install Photoshop Elements 10 on my new laptop. I lost the serial number and it does not appear on my adobe account. The software also came with Premiere Elements and is a student and teacher edition. The Premiere Elements serial number does appear, but it does not work for Photoshop. Please help me find my serial number. Thank you.

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Photoshop elements 9 serial number not recognized

I have replaced my home pc and when trying to install my copy of PSE9 it's telling me it doesn't recognise the serial number even though i'm copying it directly from the box. Any ideas?

You can initiate an online chat session during business hours with Adobe customer support:
http://www.adobe.com/support/photoshop-elements/supportinfo/index.html
where they can usually correct registration problems on the spot.
Ken

I bought photoshop elements, the serial number comes up as invalid. I know its right. .what do i do?

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