I bought photoshop monthly plan, but it is not in my order history

I recently bought the creative cloud membership yet it is only allowing me to install the trial for 30 days. I want to make sure it has;t gone through so it isn't a waste of money, and if possible I would like to get it?

Hi Kareem,
Please check the subscription details under your 'Plans and Products'.
You can refer to the help document below to fix the trial error:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

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I paid for the monthly plan but I did not receive the serial number to register the software.

I paid for the monthly plan but I did not receive the serial number to register the software.

there is no serial number used with a cc subscription. you use your adobe id.
go here, Adobe: Creative, marketing, and document management solutions
sign in with the same adobe id used to subscribe. start the download of one of your programs.
that will install the cc desktop app which is used to manage your cc apps,

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I just bought Photoshop Elements 13 but I can't opened it. "image not recognized".

I just bought Photoshop Elements 13 but I can't opened it. Everytime it says "image not recognized".
Is it the wrong thing that I wanted to open? I don't know..
What should I do?

Hi,
Can you just try to re-install pse. If you have downloaded it from any source, try to download it again and then re-install it.
Thanks,
Swapnil

I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store. can i still get it?

Hi, I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store (that comes when students purchase computers).Am i still eligible to get it?

Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks.

My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie

I have a early 2008 Macbook pro and just bought a new battery, but it is not holding a charge

I have a late 2008 Macbook pro and just bought a new battery, but it is not holding a charge. I read it may be the charger,
that sometimes is blank, but it does charge my computer.
Anything I can try?
I have updated to 10.9.2
Message was edited by: wplewis

Bring it back to the Apple store with your MBP and charger. If the battery is found to be defective, they should provide you with a replacement (assuming you are in the warranty period).
Ciao.

I had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

i had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

Hello,
see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
Good luck!
Hans-Günter

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Me too. I have downloaded it numerous time to my iphone and sync from my mac. It is not on the phone even when selecting the music app and using the more choice. Audio books is not even a choice.

I have paid for creative cloud, photoshop works fine but it will not let me register lightroom

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Lightroom must be installed via the Creative Cloud Application.
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I have bought creative cloud subscription but it will not download app onto y desktop

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We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium

HT204073 I had purchase one year protection plan but it is not updated till today how would I updated iPhone warranty my self

I had purchase one year protection plan but it is not updated till today how would I updated iPhone warranty my self

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
maybe this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Cloud says Photoshop is installed but it is not

Mac 10.9.2
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Run the Cleaner tool and try again.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

I bought in game things but it dose not give to me anythings and took my money

I bought in game things but it dose not give to me anythings and took my money

You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
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I bought photoshop monthly plan, but it is not in my order history

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