I bought something for paradise cove a week ago and still gsvd not received it
How do I receive items purchase for games?
If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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UPS transferred my package to local post office a week ago and still have not received package
I ordered a pair of headphones online and got the email saying it was shipped on April 20. I live in Buffalo and the package was shipped from Syracuse. I tracked the package on UPS and it said it transferred the package to the local post office in Buffalo on April 21.
When I checked the USPS website, it just says been 7 days and I still have not received it.
I need help in finding out where my package is. I'm wondering if it got lost in the post office since it's a pretty small package.
Should I contact Best Buy to replace my order and mail me another one? The address I'm living in is temporary and I will be moving from that address in two weeks so I'm worried about how long it will take. (I cannot have it mailed to the store to pick it up because I do not own a car and the local Best Buy store is too far for me)
Order Number: {removed per forum guidelines}
USPS Tracking Number: {removed per forum guidelines}
This is what it says on the UPS website
04/21/2015
11:48 A.M.
Package transferred to post office
Buffalo, NY, United States
04/21/2015
7:11 A.M.
Destination Scan
04/21/2015
4:16 A.M.
Arrival Scan
East Syracuse, NY, United States
04/20/2015
11:44 P.M.
Departure Scan
04/20/2015
7:49 P.M.
Origin Scan
United States
04/20/2015
4:25 P.M.
Order Processed: Ready for UPS
Tracking info from USPS
April 21, 2015
Pre-Shipment Info Sent to USPS
The U.S. Postal Service was electronically notified by the shipper on April 21, 2015 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/when available.Hello dsh,
One of the least enjoyable things about shopping online is when a shipment enters delivery limbo. I've had it happen too and it can be quite aggravating. I regret that your order seems to have gone missing and the inconvenience to you I know that entails.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to review your account details. I note that you called us yesterday and that the agent with whom you spoke was able to arrange a reshipment for you.
If you have questions or concerns, please let me know. I'm grateful that you took the time to write to us!
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
so i bought 100,000 coins on the Plants vs Zombies game on the ipod touch and i did not get the coins i bought. however, they DID take my money! how can i get the coins or my money back?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi,
I sent my ipad to a company for repair.
They posted it back and had not repaired it, they asked me to send it back so they could repair...again.
I have had a couple of emails saying it cant be fixed and they would return it to me, this has not happened.
Everytime i phone the company they take my number and never call me back.
The pad can no longer be tracked on find my ipad.
They have emailed me saying they dont have any information for me.
What can i do?That would be a matter for local authorities - small claims court, a lawyer, whatever. You have to follow up and stay on them and get whoever you need to get involved in the matter that can provide help. Depending upon where you live (if in the U.S.) maybe even the Better Business Bureau - or any local watchdog group that helps in cases like this.
I don't know where you live, but in my town, I would contact the district court or magistrate and ask for his advice. There is nothing that anyone here can do foryou and Apple would be of no help either. This is not their responsibility. -
A Gift that hasn't yet been received.
Apple isn't here. Apple doesn't answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/ -
Has this happened to anyone else too?
Woke up this morning hoping to have the code, but nope... still hasn't come. Just like you, I submitted my original request 25 hours ago now, and have yet to hear ANYTHING from Apple.
I'm disappointed that the only answer I get is an AppleCare representative telling me to read the terms and conditions of requesting and then reading it and saying that it says processing will take up to 24 hours.
I expected better execution of this up-to-date program from Apple. I'm guessing it has to do with the botched codes going out that are showing up as already used.
Let's hope it will be today! -
I just bought a new iMac 27'' a week ago and been having problems every morning when i come to the office with turing the system on. I have to unplug the power cord for 10 secs and replug for it to turn on. Kindly pls advise
Anyone having the same problem?Makes no difference if anyone is having the same problem. The important thing is that it's happening to YOU!
You have 14 days to return the computer w/no questions asked.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
I purchased a wireless keyboard for my iPad a week ago and now the keypad doesn't pop up when I want to type anything.
Have you tried to go into bluetooth and telling it to forget your keyboard?
Drastic but might enable you to repair the devices and see if it clears up the glitch.
I had a period of time when my iPad always sensed and used my bluetooth keyboard. I think it finally went away after I powered down the iPad. (not just a put to sleep, a bonafide 'slide the red slider to shut it down' powering down. -
I sent a request 2 1/2 weeks ago and I have not heard back from anyone. My cc was charaged $24.99 for a year of music in the cloud - I DO NOT want this service......... Could you tell me the status of this request? Please credit my American Express credit card.
You aren't addressing Apple here. This is a user to user technical support forum.
If you are trying to get a refund for iTunes Match, try calling the Apple online store (1-800-MYAPPLE in the U.S.). -
My MacBook Pro was stolen less than a week ago, and I'm not sure if the hard drive was wiped, if it was wiped would I still be able to find it with the findiphone app? Or would it be untraceable after it was wiped? I had alot of special things on my laptop, and I would hate it if I didn't find it, so I'm hoping it wasn't wiped and I will be able to find it soon, HELP ME IF YOU CAN PLEASE! ANYTHING HELPS!
If that drive was erased, you should have received a confirmation email.
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I recently bought a Sony laptop, I authorized my computer and still did not get all my purchases
I recently bought a Sony laptop, I authorized my computer and still did not get all my purchases
Not sure what you mean.
Did you put all of your music on the new comptuer? Your music will only be where you put it. Copy everything from your old comuter, or your backup copy of your od computer, to your new one. -
I just bought a new Macbook air 3 weeks ago and now there is out a newer model
I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??
After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.
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Has anyone received the credit from the i6 trade in promotion? I sent my 4s in over 3 weeks ago and I can't even reach anyone to see if it has been received and when the trade in credit would be e-mailed to me.
We appreciate you taking the time to reach out to us, Richard24601! Your Gift card may take 4-6 weeks after the submission of the phone.
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
HT4098 purchased rubies on paradise cove and still have not received the rubies.
Paid $ 9.99 plus tax for a sack of rubies, I still have not received my rubies, what can I do to confirm and receive my purchase?
On your computer log into your iTunes account and go to Purchase History. See if the purchases are listed. If they are then first contact the developer of the game.
Next contact iTunes.
Apple - Support - iTunes - Contact Us -
Updated Credit Card a week ago and payment has not been made
I updated my credit card a 1 week ago and I still get the number of days I have left to make payment.
Hi vickter24,
Please contact the support in regards with your billing issue:
Contact Customer Care
Regards,
Sheena
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