I bought something from an app and my product never appeared but it did take the money please help
i had $10.10 in my apple account and i bought gems for $9.99 and it took the money cause i now have $0.11 but i didnt receive the gems on clash of clans
Contact the application's creator or the iTunes Store staff.
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I purchased extra turns on the Emoji Pop game app but never recieved them but money was taken out of my bank account. I ended up clicking buy a couple times because it wasn't going through and having me sign in my Apple ID. It took about $10 out of my account for a $1.99 purchase but didnt get what i bought.
https://expresslane.apple.com/
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i just bought ilife11 from a friend and tried to install it but it says I need to have 10.6 or later. I have 10.5.8. Can I upgrade to the latest version with a "download" ?
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... snow leopard, which I don't have. Do I have to go program upgrade by upgrade? I can't just go from 10.5.8 to the latest? Thanks for the help.
You need Snow Leopard before you can go to Lion...
Check that your Mac meets the System Requirements...
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http://support.apple.com/kb/SP575
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My windows got corrupt and i lost my itunes with it,now i need to save all my apps and music on my ipad.......please help me i dont have back up of apps or music can i save it.....
Hey there Shomail,
It sounds like you are wanting to copy your content from your iPad to your computer. You can trasnfer your iTunes purchases from the device to the computer with the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content will be replaced with whatever existing content is in the current iTunes library your device is connected to. If there is no content in the iTunes library, nothing will be synced to your device, and your device will be empty.
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library. Please see this article for more details.
Thank you for using Apple Support Communities.
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I bought coin from line app billing no 187044068864 but not received it yet
i bought coin from line app but i still not received it yet. my bill no 187044068864. how can i do?
Check with the developer to see what may have happened with your In-App purchase.
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HT4009 I purchased something on an app and was charged for it, but I never recieved the item.
While playing Sims FreePlay, I purchased a $9.99 "Sack of Simoleans" that had $30,000 Simoleans.
While the order was processing, I guess it took too long and a popup said "Server timed out." and I never recieved the Simoleans. However, when I was looking in my E-Mail, I found that I was charged the $9.99 anyway.
How can I get my money back, or get the item that I purchased?Nikkey8 wrote:
While playing Sims FreePlay, I purchased a $9.99 "Sack of Simoleans" that had $30,000 Simoleans.
While the order was processing, I guess it took too long and a popup said "Server timed out." and I never recieved the Simoleans. However, when I was looking in my E-Mail, I found that I was charged the $9.99 anyway.
How can I get my money back, or get the item that I purchased?
Hey man, i just did the same thing and was charged $9.99 plus tax in Galaxy on Fire 2, and was lookiing for help. I got these from turtleshells1998 and lllaass:
Contact iTunes
Apple - Support - iTunes - Contact Us
That happened to me when i had tower town... I spent $5.99 and the "bucks" did not pop up.
What you have to do is exit the app. Then start up the app again.
If the in app purchase still has not popped up, I would restart the ipod.
If the in-app purchase still has not appeared in the app, I would contact whATever company made the app and ask for your money back...
I, for one, have sent a message to the makers of my game and am waiting for a reply.
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