I bought songs on iTunes  via iPhone and now they are greyed out on iTunes and iPhone and will not play

I downloaded songs from iTunes to my iPhone, after I synced to iTunes most of the bought songs are greyed out on both. What can I do to get these songs back?

are you absolutely positive they were ringtones? check your music app to see if they are in there. If they are, you downloaded songs and not ring tones.

Similar Messages

  • HT204074 I have an iPod nano and I had purchased from iTunes random songs and downloaded lots of my personal albums and now they are gone from my iTunes account and they are in SyncUp.  I never meant for that to happen.  How do I get them back to my iTune

    I have an iPod nano.  Somehow an update for SyncUp appeared and I updated it.  Now all the music from my iTunes account including songs I purchased and my own personal albums are all on SyncUp.  I definitely did not want that to happen.  How do I get my music back to my iTunes account?  Thank you.

    iTunes and Apple's devices work as an ecosystem. iTunes is designed to sync with Apple's products, not anyone else's. You'll need your songs in a format compatable with the Samsung phone and to use the software transfer program supplied/recommended. It is essentially not an Apple/iTunes problem. You may have better luck finding the information you need on Samsung's forums.
    tt2

  • HT1420 I've used this computer several times to purchase music and now they are asking me to register it again and provide answers to my security questions which I did and they say they are invalid when I know they aren't - all I want to do is download so

    Every time I try to purchase any music now it asks for security questions to verify my identity and when i put in the two answers it says one or more answers are incorrect which is NOT true -

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs and when I eject the phone they are not on the phone.

    I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them.  I can not click on those songs, delete or anything and when I eject the phone they are not on the phone.  I tried to re-add the songs and it says it can't add songs because they've already been added.  So HOW can I get the songs to actually ADD to my phone to where I can listen to them?  It's like they're stuck in Sync limbo or something!  Any help would be greatly appreciated.

    I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

  • Hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

    hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

    I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

  • HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5  and I manually erased all from my phone and now they are gone from her phone.  How does she get back her contacts?

    My daughter and me use the same cloud and apple id to buy songs in the past.  I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone.  I then deleted them from my phone one by one and now they are gone from her phone as well.  How does she get them back on hers and what happen????  Help with cloud!

    That's what happens when you share the same iCloud account.  First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want).  To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll.  If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted.  Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data.  After doing this, he can go to icloud.com and safely delete your data from his new account.
    Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841.  This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish.  You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

  • I have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????

    i have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????

    Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

  • I would like to use GarageBand to remaster downloaded music files that are in iTunes.  Poorly mastered files keep clipping and damaging my speakers.  When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.

    I would like to use GarageBand to remaster downloaded music files that are in iTunes.  Poorly mastered files keep clipping and damaging my speakers.  When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.  Any ideas?

    As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
    Good sound file, with volume maxed out. No need to change anything.
    The same song clipped - no chance to repair.

  • I used a usb turntable to import old vinyl records into iTunes. Then with the cloud and iTunes match I put them on another Mac.  The songs come up in the music list but they are greyed out.  How do I get them recognized.

    I used a usb turntable to import old vinyl records into iTunes. Then with the cloud and iTunes match I put them on another Mac.  The songs come up in the music list but they are greyed out.  How do I get them recognized.  The symbol states the songs were downloaded from iCloud.  I would like to get them to play so that I can make a playlist, and burn a CD.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone.  How do I recover my contacts?

    First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...).  If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes.  After you get a new account for daughter, you can then turn on iCloud.

  • I purchased bad boys 1 and 2 from the itunes store and they would not play so i restarted my laptop and now they are not on my itunes

    i purchased bad boys 1 and 2 from the i tunes store but they would not play so i restarted my laptop and now they are not even on my itunes

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Delete the songs and redownload:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • After ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play

    after ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play

    did uncheck all music and resynced afterwards. Got all my music back on the phone. Next morning, the phone had greyed out 1/3 of the songs all by itself. Seems to have something to do with syncing over wifi. No solution yet other than resyncing all my playlists one by one,
    Combined with a battery that drained 5% every 5 minute before I reset the network settings, I am not impressed with Apple's premature launch of their new os. This is what beta testing is for, folks. The iPhone should be done with the growing pains. Shame.
    (iPhone4 upgraded to ios5)

  • I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    I have an iphone and my daughter has an ipod.  She has all my contacts showing up on her ipod.  I deleted them and now they are gone from both.  is there any way of retreiving this deleted information.

    When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account.  To avoid this, each person's device(s) should have a separate iCloud account with a separate ID.  (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
    To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account.  On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The phone that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone.  Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom).  Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge.  This will upload the data to the new account.
    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
    As for recovering the deleted contacts, you can try restoring her phone from her most recent backup.  This may recover the contacts, however it often doesn't.  Restoring to an iCloud backup has to be done in the initial setup process.  If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup.  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

    Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

    I've also tried m4v and avi files. Is there another file format that will work?

  • I bought iMac 27 quad core i7 last June. Last month i have noticed lots of dark patches on the screen and now they are growing more. i bought this from US but now i have moved to Kuwait. How much it cost to replace the screen?

    I bought iMac 27 quad core i7 last June. Last month i have noticed lots of dark patches on the screen and now they are growing more. i bought this from US but now i have moved to Kuwait. How much it cost to replace the screen?

    Mac and Mac models are picky about the RAM the Mac needs to see and use.
    As you have found out, the 1067 speed RAM will not work in your year and model iMac.
    You need the 1333 speed RAM.
    If, you can return the RAM for a refund, do it!
    If not, try online Mac RAM source and seller Crucial memory. They have a table that matches your Mac to the correct and reliable RAM. You may need to contact them to see whether or not they ship to South Africa, though.
    If Crucial dpesn't work out, here's the specs for your year and model iMac that you need to seek out and purchase.
    Maximum Memory
    32 GB (Actual) 16 GB (Apple)
    Memory Slots
    4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM
    Good Luck!

Maybe you are looking for