I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

Similar Messages

I bought creative cloud, but it still keeps in trial version

I bought creative cloud, but it still keeps in trial version. and I click "Join Now" on photoshop startup window, it will forward me to buy creative cloud. I can't find any place for register or enter serial code, I don't know how to do, please help! Thanks!

I tried to find it everywhere and don't see "license this software", I m using Mac OS X 10.9.5

Does the complete package of Creative Cloud (the one for students and teachers) include all the programs?

Hi everyone!
I want to say sorry if this question sounds very obvious, but I did not see if Adobe Acrobat Pro is included is this package, I will appreciate if anyone could answer this question. Thank you very much.
Kind regards.

In Creative Cloud pricing and membership plans | Adobe Creative Cloud it clearly states that
"Students and teachers get the complete set of Creative Cloud apps and services at a special price. "
Acrobat 11 pro is available with CC now.
Please refer to: http://www.adobe.com/creativecloud/buy/students.html
Regards
Rajshree

I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.

I just bought 3 memberships for adobe creative cloud with the same ID, how can I install each membership in 3 different computers.

Welcome to Adobe Forum,
You have CC for individual purchased which can be activated on two machines by the same Adobe ID.
How ever if you want to use it on more than two machine, you can cancel this order & buy the creative cloud for Team, in which you can buy the number of seats & assign them to as many user you would like to.
Each user can activate it two times with 100GB of space as compared to 20 GB space for CC for individual.
Regards,
Rajshree

I bought a new ipad and shared my documents in Pages from the old ipad to my cloud, but the only document showing on my new pad is the ones that was not in folders. Have I lost my documents for ever?

I just bought a new ipad and shared my documents in Pages from the old ipad to my cloud, but the only documents showing on my new pad is the ones that was not in folders. Have I lost my documents for ever?

Thank you, but after an hour with apple support on the phone we came to the conclusion that the documents are lost... So the lesson is, don't trust icloud as a back up solution! A month worth of work down the drain...

Hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??

hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??helppppp

Do not post twice pleaseeeeeeeeeeee help so you do not confuse the people trying to help you
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
You should also provide more information when asking a question
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?

I just used a creative cloud , but the thing is that all the apps are trial . Did I buy a trails?
if that is Tell me how Am I going to get my money back
thanks .

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

Check to see if your system meets the minimum requirements. Other have reported that if it doesn't, then PPRO will not show in the list.
http://www.adobe.com/products/premiere/tech-specs.html

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Hello, buy a membership for 1 month photoshop cc for my pc but I can not turn, I still ticking install the trial version, what I can do?

hello, buy a membership for 1 month photoshop cc for my pc but I can not turn, I still ticking install the trial version, what I can do?

sign out and then back in to your cc desktop app (using the same adobe id used to pay for your cc subscription). Sign out, Sign in | Creative Cloud Desktop app

I've bought the photographer plan of creative cloud but can't install it.

I have bought the photographer plan of creative cloud and when I download the PS and LR apps I need to write my serial number which I don't have. Also don't know how to get the code. Please I have already read and search for any information and don't get any result. Any help please???

Illari Arbe if you are being prompted for a serial number then it is likely the computer is currently unable to contact our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I keep getting signed out of Creative Cloud and getting reverted back to trial version

I get signed out a lot whenever I work off of an external USB hard drive. I've also noticed that I get signed out a lot whenever I plug or unplug USB devices (like Wacom tablets, USB drives, mouse, etc). I suspect that the Creative Cloud manager is monitoring my system configuration and signing me out whenever it thinks I've switched to a different computer?????
Sometimes, I get signed out when I'm already working in the middle of somthing in Photoshop CC. This is pretty frustrating and it totally disrupts my workflow. Is there any way to stay signed in to Creative Cloud?

The suggestion does/did not help. The problem is NOT that I can't log back in. The issue is that I keep getting logged OUT. I've always been able to log back in, but why do I need to keep logging in again when I'm working on the same computer? I lose about 2 minutes everytime I need to log back into Creative Cloud. If I have to log in 30 times, I lose a whole hour.
Typically, this is what happens to me. I'll be in Lightroom doing RAW processing. Then I'll get to a point when I need to bring the image into Photoshop. When I launch Photoshop (ctrl + E), I'll get a message saying I need to sign in. I sign in but then I get a message saying I need to complete my registration (which I ignore because otherwise, I'll be filling in the registration over and over and over and over again). I also always get the message to accept Adobe's Terms and Conditions again (which I've accepted many many many times already). The odd thing is, when this happens, the image does not open in Photoshop. I have to close Photoshop, return to Lightroom and hit ctrl + E again (losing more time).
Sometimes, when I sign back in, I get a message saying I'm using Trial software (huh????).
I'm a software engineer myself. I am almost positive that the Creative Cloud desktop app is using an algorithm that tries (but fails miserably) to figure out that I'm installing the Creative Cloud apps on different machines. I understand that you guys are trying hard to keep people from installing the apps on more than 2 machines, but this is an awful way to do it.
Please forward this to your software team.

Had a trial now paid for cloud do I have to uninstall trial version before I can use these products?

I had a trial version and now am signed up to use the cloud as a student. Do I have to uninstall the trial version before I can start to download all the items I want to use? When I was reading and watching tutorial it said to uninstall the beta. I am just learning to use software and don't exactly know how to start using the suite of products I am purchasing for 19.99 a month. Need to get this done asap for school projects.

No, you can leave your installed versions in place. When you install the application manager, it will recognize them and serialize the apps for you to use them. Only reinstall if thast doesn't work properly.
Mylenium

Eligibility for "complete package for creative cloud" for CS3 or later version customer

I bought my CS5 design premium on Oct 12, 2012. I responded to the adobe promotion of complete package for CS3 or later version customer. After the scanning, it showed me that "We don't have any registered products associated with this Adobe ID". The serial number is posted in my account. I have no idea why it says I am not qualified.

If you bought an Education version, it does not qualify for a Cloud discount because you've already used a discount with the Education version
Otherwise,
This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I paid for the annual subscription for Creative Cloud. but when i download the programs it showed me using the trial version. how do i get the full program i paid for?

i bought 2 license for CC but i can't download full version for this. it always show like "download trial version". Please advise

Please check if the 2 license are for CC team or CC individual, if it is for Team then you need to assign seat by sending the invite from the admin console & the user has to accept the invite.
Unable to license a trial product with Creative Cloud for Team
If it CC individual then please refer to:
I'm a Creative Cloud member, why is my app launching as a trial? Mac OS 10.7.4
creative cloud software says my free trial has expired, but I have a paid subscription
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards
Rajshree

I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

Similar Messages

Maybe you are looking for