I bought the Garmin USA app for $50.. it is useless as out of date for my area. The apple store said go to Garmin. Garmin said fgo to the app store.. I clicked not satisfied on my receipt and it sent me to Garmin!!! They said it was apple to deal with

Question

I bought the Garmin app for $50 as the maps on my garmin in my car are not current. I thought this would avoid the need to travel with 2 devices. However, the maps are hopelessly out of date for where I live with roads and roundabouts that have been there for more than a year not on the maps. I went to the apple store to ask them what to do. they said contact Garmin. I did and they said it was only apple who could give me the refund. So I found the receipt and clicked on "do you have a problem with this app" and was redirected to Garmin. I called them( I was on hold a long time) and they said I would need to get the refund from apple.... but I can't find a way to do this. If the app had been 99 cents that would have been OK.. I've bought a few duds , but $49.99!!!
How can I get to contact apple store/ App store directly to get the refund.. this has been going on for weeks with me getting the run around from Garmin and apple. PS don't buy this app!!!!

Answer 1

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale.  However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software.  They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed.  Apple is the cashier.  You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin.  Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains.  Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.