I bought the item by mistake, can I return it?

Can I return the item that I bought by mistake?

Officially all sales are final.
You can cast yourself upon the mercy of the iTunes Store support team and ask them nicely and they may give you a refund.  It's up to them.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.

Similar Messages

  • I bought the wrong book what can i do?

    i bought the worn book what can i do?

    HI, NancyDejesus.  
    Thank you for visiting Apple Support Communities.  
    If you feel an item has been purcnased in error, the steps in the article below will help you with this issue.  
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers, 
    Jason H. 

  • I bought the wrong game. Can i exchange it

    I bought the wrong app. Can i exchange it

    You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I cannot save the Firefox icon in Applications: I get a message "The item "Firefox.app" can't be replaced because it's invisible."

    I downloaded the update to my desktop and can open it, but I cannot move the icon to Applications. Each time I do, I get the error message: The item “Firefox.app” can’t be replaced because it’s invisible.
    It's currently saved in Documents. The icon remains on the Dock.

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
    *Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
    *Trash the current Firefox application to do a clean (re-)install
    *Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Hi i dont have a wifi broadband n i just bought the new ipod touch can anyone tell me how 2 download apps for my ipod without using wifi

    hi i dont have a wifi broadband n i just bought the new ipod touch can anyone tell me how 2 download apps for my ipod without using wifi

    Download the apps on your syncing computer and then sync to the iPod. Note that you can only sync apps for the one syncing computer you use with the iPod. You can manage music and videos among different computer.

  • Following error message 'The item "iPhoto Library" can't be moved because "10.0.1.3" can't be modified' pops up, when I'm trying to copy my iPhoto library to my  Synology NAS. Any thoughts what I need to do in order to succeed?

    Following error message 'The item “iPhoto Library” can’t be moved because “10.0.1.3” can’t be modified' pops up, when I'm trying to copy my iPhoto library to my  Synology NAS. Any thoughts what I need to do in order to succeed?

    Would you rather recomment me to change to another programme like to iphoto to store and work with my photos?
    I would use the NAS for documents and other data that do not need a library with database files inside. For iPhoto a small portable drive that you can plug in directly would be perfect; you can get one for 79$ http://mac-portable-hard-drive-review.toptenreviews.com/western-digital-review.h tml
    Before you try to copy your iPhoto library anywhere, make sure it does not have any inconsistencies, that could prevent copying. Run a rebuild, using the First Aid tools. See this post by Old Toad on how to do it: Re: iPhoto version 8.1.2
    The item “iPhoto Library” can’t be moved because “10.0.1.3”
    That error message is very typical for copying between incompatible file systems. I get this error message usually when I try to move iPhoto libraries or Aperture libraries to drives with MS Dos (FAT) or unix formatting, or when some of the image files inside the library contain ethnic characters (Umlaute), have very long file names, or the filenames contain other special characters.
    Do you have any other large data sets that you could try to move to your NAS instead of your iPhoto library?  Movies, Music? Then move these first to have enough working space, when you try to move the iPhoto library. If you are running out of space, it will be difficult for the OS to move large amounts of data at once. That will need working space.

  • TS1646 I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

    I bought the iphone 5 and can not purchase anything using my previous apple ID's card details. Do I need to get another account (card) to make purchases?

    JamilyaFromALA wrote:
    ... Do I need to get another account (card) to make purchases?
    Not necessarily...
    To Contact iTunes Support and request assistance Click  Here

  • HT204074 I purchased an audiobook that I was able to listen to on my iPhone 4S but I bought the 5 and I can't find it.  Any ideas

    I purchased an audiobook that I was able to listen to on my iPhone 4S but I bought the 5 and I can't find it.  Any ideas

    Audiobooks are currently a one-time only download. If it's not on your computer's iTunes (it will be in the Books part of your library if it is) nor on a backup then you will need to copy it from your 4S to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) and you can then sync it to your iPhone 5

  • I purchased a Belkin MDP to HDMI cable 4M and found mine the next day. Can I return it to the store. I have the box and receipt.

    I purchased a Belkin MDP to HDMI cable 4M and found mine the next day. Can I return it to the store. I have the box and receipt.

    I believe you can.

  • Error:some of the items in itunes can not be added...

    We recently bought another ipod. We are using the same computer and the same accounts since we listen to the same music. My husband tried to add some music that I downloaded from the itunes store to his ipod and this is the message that he's getting "song of the items in the itunes library can not be added your ipod because you are not authorized to play them on this computer."
    And it follows with a list of all the songs he can't add to his ipod, and they are all songs that we have downloaded with itunes.
    Yes, we have played them on the computer itself to "authorize" them, I've read the FAQs, we just can not figure out how to add the songs to his ipod, and any help would be appreciated. Thanks!

    I have the almost exact issue.  Been using my iPod touch for a few years and recently have started to see that not all my video podcasts will update.  I have tried tagging them as watched, unwatched, delete, download again, and nothing is working.  I just want to watch my video podcasts.  If you hear of or find a fix let me know, cause it is driving me nuts.
    iPod Touch, Windows 7.

  • Deleted purchased item by mistake, can I download again?

    Hi, I bought the entire series of Heroes, so basically they all download as soon as they are available. After some moves of my libraries, the file for the latest download looks as if it has been deleted....
    ...does anyone know if you can download (again) the files that you have already purchased? Seems like a no-brainer, but I don't know how to do it.
    Cheers,
    G

    If you didn't make a back-up of your purchases to restore from (as you are advised to do) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: iTMS Customer Service
    If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    You might also want to check out these pages for future reference:
    How to back up your media in iTunes
    Back up your iTunes library by copying to an external hard drive

  • HT2693 after I bought the game t I can not open it anymore. this game Jewel Quest Heritage, Jewel Quest Heritage Full Game iWIN, INC. cost me 4,99 USD

    after I bought the game  I can not open it anymore. this game Jewel Quest Heritage,Full Game iWIN, INC. cost me 4,99 USD

    after I bought the game  I can not open it anymore. this game Jewel Quest Heritage,Full Game iWIN, INC. cost me 4,99 USD

  • I have just bought the new mac and can't set it up as my main computer for iTunes

    I have just bought the new mac and have synced it with my ipod but the ipod is not the primary computoer for itunes.
    My old computer is the primary one
    I have synced my ipad but the apps did not transfer to my mac
    any help would be appreciated
    thx

    You have me confused as to where the apps really are. You mention iPod and mention that the iPod isn't your primary computer. Obviously, it can't be - its an iPod. I'm not trying to be a jerk - I just dont understand what that means.
    The you say that the old computer is the primary computer for iTunes. That makes more sense. Anyway, you could have transferred the iTunes library from the old computer to the new Mac, but I assume that you did not realize that.
    So ... If the apps are on your iPad - but did not transfer to iTunes when you synced the iPad with the new Mac - transfer Purchases. Connect the iPad to the Mac, launch iTunes, right click on the iPad name on the left and select Transfer Purchases. That will put the apps in iTunes on the Mac.
    Movies cannot be downloaded again for free because Apple does not have an agreement with the movie studios to allow for that. At least that is how I understand the way that works.

  • The item "doc.download" can't be moved to the trash because it cant be deleted

    please see title question

    Do a Get Info, CMD-I, on the File. Is it locked?
    Open Terminal in Utilities and copy/paste this command -- important, leave a space -- then drag the file into the Terminal window and hit return. Please post the output. You can just close the window, when finished.
    ls -al
    Message was edited by: WZZZ

  • Hi all.. what is the item category for third party returns

    Please also include a brief about third party returns procedure
    thanks
    adi

    Hi,
    In third-party order processing, your company does not deliver the items requested by a customer. Instead, you pass the order along to a third-party vendor who then ships the goods directly to the customer and bills you. The standard sales order automatically creates a purchase requisition for the materials to be delivered by the third-party vendor.
    In this scenario, the vendor sends a shipping notification. The incoming invoice from the vendor updates the billing quantity, so that the customer-billing document is only possible after entering the invoice from the vendor.
    <b>If the customer does not accept</b> the delivered goods from the third party vendor, the customer disposes of the goods. A credit memo is issued to the customer reversing the revenue and cost of goods sold. Then a MM credit memo is created for the third party vendor. A statistical goods receipt reversal is performed for the goods in order to close out the original purchase order. The vendor credit memo may initially be blocked for payment, if previous agreement for this with vendor exists.
    And REN would be returns item category. But you can always have your own cutomized item category if there are any special requirments from the business.
    Hope it helps. Please reward if useful.
    Thanks & Regards
    Sadhu Kishore

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