I bought the social network movie. When the operating upgrade started I checked for backup first. It continued upgrade. I lost the movie and all music synced to the pad. Frogged gone too. Anable to get frogged again. I paid for these that are missing and

I paid for these .they were not apples to remove . I want what I paid for .

You have actually helped me with a decision that has been driving me crazy for the past week. I do not need nor do I want all or most of the above you mentioned. Heck I hardly use half of that stuff on my home computer or I-pad. I will definately stay with my basic phones that I can get calls, texts and take pictures. Thanks again.

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I paid for songs that are missing from my list where are they?

i paid for songs that are missing from my list where are they?

Correct.
Audiobooks have never been available for redownlaod and have never been listed among the content that can be redownloaded.
As always, it is your responsibility to back up your content.

HT1386 Hello, When trying to sync, I get the following message. This computer is no longer authorized for apps that are installed on the iPhone "Terri George's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

while trying to sync with my iphone I recieve the message: This computer is no longer authorized for apps that are installed on the iPhone “Terri George’s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store? When I put in my password and hit authorize, I get a message telling me there was an unknown error (-50). Would love to sync today. Any help would be appreciated.

The -50 error is documented in this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Here is a synopsis:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

Just had help installing cc 2014. get this dialog box when i open the app. One or more files in the adobe folder necessary for running photoshop are missing. Help

Just had help installing cc 2014. get this dialog box when i open the app. One or more files in the adobe folder necessary for running photoshop are missing. Help

Please Run the Cleaner tool to remove Ps CC 2014 :http://www.adobe.com/support/contact/cscleanertool.html .
Restart your system and then try installing Ps CC 2014 again.
Regards,
Ashutosh

Good morning i already bought the converter pdf to word ,why you guys charged again

hello Good morning i already bought the converter pdf to word ,why you guys charged again@

I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

Lost Photoshop 7.0, Has the Serial Code, but how do i get it again???

Lost Photoshop 7.0, Has the Serial Code, but how do i get it again??? plz someone help i want Photoshop back!

Noname1567 wrote:
Lost Photoshop 7.0, Has the Serial Code, but how do i get it again??? plz someone help i want Photoshop back!
Can you explain a bit more? Lost what? – the installed program? the disk?
What do you mean "Has the Serial Code"?
How did you get Photoshop in the first place?

HT3823 I looked at an album and at the bottom there was a digital booklet and it said "album only" so I bought the album, but then I didn't get the booklet. What do I do? (iPad 2)

I looked at an album and at the bottom there was a digital booklet and it said "album only" so I bought the album, but then I didn't get the booklet. What do I do? (iPad 2)

Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Why am I still getting this message after logging in - This computer is no longer authorized for apps that are installed on the iPhone "Myron Liptzin's iPhone". Would you like to authorize this computer for items purchased from the iTunes Store?

why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?

Click here and follow the instructions.
(71175)

HT4410 I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7

Dear Apple. I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7 bootcamp install download from Apple

It is a Total Misconception that the Support files are installed when you are installing Windows, even if the USB drive that holds them is inserted in the system when doing the Windows install.
You must always Run the Setup.exe files from the support files or run the drivers individually once Windows has finished installing and booted to the desktop.
Also you really need to run the Boot Camp Control Panel Applet and check for updates as not all the newest drivers for full function of all the hardware is included with the original support download. That download is basically a generic version to get the system working and without doing the updates not everything will work properly.

Have got a Windows Vista basic and had run a a trial version of LR4 on it - just purchased an LR5 without checking out the complete system requirements. Can I get a complete download of LR4 so that the money I've spent is not wasted. I am not interested i

Have got a Windows Vista basic and had run a a trial version of LR4 on it - just purchased an LR5 without checking out the complete system requirements. Can I get a complete download of LR4 so that the money I've spent is not wasted. I am not interested in upgrading to Windows 7 currently.

There are still retail packs of LR 4 to be found out there - for example, on EBay. It's just important to be careful whether it's a full version, an upgrade, or a student + teacher version. And to be certain it's genuine, and has a serial number which has never been activated before. The serial number that you get with that, should work with any 4.x version of LR, on either MacOS or Windows. And it will almost certainly be heavily discounted compared with the previous price direct from Adobe.
Of course the other way is to upgrade to Windows 7 SP1, which should also be available discounted, and thus eke out the life of an older PC (I personally would not go to Win8 in such a case). Maybe pick up some RAM also, if that's a problem, provided you can do so cheaply (since that will be simply thrown away in due course, when you get a newer PC),
Using LR4 instead of LR5 you do miss out on a few nice features, as well as potentially the Raw support and lens profiles for more recent camera equipment.
LR 4 is obsolete as far as Adobe is concerned. They will not sell a Serial Number for it.

When syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.

when syncing iPad to MacBook Pro itunes says "this computer is no longer authorized for apps that are installed on the ipad" . When I enter my id and password it tells me the computer is authorized.

http://support.apple.com/kb/TS1389

The area at the top of Tab bar where i would type in the webpage is gone, how do i get it back

the area at the top of Tab bar where i would type in the webpage is gone, how do i get it back?

MacBook Pro, Mac OS X (10.7.4) < your profile
If that is correct, updating your system software may help the Safari toolbar issue.
Click Software Update from your Apple menu OR open System Preferences > Software Update > Check Now
Restart your Mac after the updates are installed then try Safari.
If your software is actually up to date, from the Safari menu bar click Safari > Preferences then select the Extensions tab.
If you have any extensions installed, turn that OFF, quit and relaunch Safari to test.
If the address bar reappears, uninstall one extension at a time, quit and reluanch Safari to test until you find the one that's blocking the address bar.

How do I update the browser on the MacBookPro? I would like to get newer version of Safari; however, if that is not possible, is there a version of anything that I can get for MAC OS 10.5.8?

How do I update the browser on the MacBookPro? I would like to get newer version of Safari; however, if that is not possible, is there a version of anything that I can get for MAC OS 10.5.8?

Hi kwalker08865,
It would appear that the most recent version of Safari that is compatible with OS X 10.5.8 would be Safari 5.0.6. If this would meet your needs, you can find more information and a download link on the following page:
Safari 5.0.6 for Leopard
Regards,
- Brenden

We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone

We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone

rdpn wrote:
We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
How did you do that? Do you mean you sync to iTunes that had the ipad library?
The phone with the issue, settings - general - reset - erase all contents and settings - this will wipe the phone clean and then restore from your backup.

L do not see an orange line in the browser for clips that are in the timeline. What do I do?

How do I get the orange line to show in the brewer for clips that are in the timeline. Mine doesn't show it.

I called Apple and said it is a glitch which caused me not able to see a registration key. They sent my $30 back so I will make another order of Quicktime Pro 7 to get registration key.

I bought the social network movie. When the operating upgrade started I checked for backup first. It continued upgrade. I lost the movie and all music synced to the pad. Frogged gone too. Anable to get frogged again. I paid for these that are missing and

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