I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download?

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download? It's been like this for a couple weeks.

You can download it on your computer at no extra charge and then sync it to your ipod

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I lost power to my MacBook Pro before I had saved anything that I was working on...usually I plug my computer it and power it back on and the documents pop right back up when the computer turns on. That did not happen this time.How can I recover this data

I lost power to my MacBook Pro before I had saved anything that I was working on...usually I plug my computer it and power it back on and the documents pop right back up when the computer turns on. That did not happen this time. How can I recover my documents?

If you never saved, auto save does not kick in.
Peter

So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

The conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?

the conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?

try to exit out of the youtube app with the multitasking feature. if this doesnt work then try to do a manual restart by holding down the home and power/sleep button all the way past the "slide to unlock" screen until the ipod will power off and the apple symbol will appear when the ipod tuens back on

Hello, I recently brought a new mac and I want to download my purchases into my I tunes. When I go to I store puchases the Download button is not live and says downloaded. They are onto my old computer how do I get it to download again to my new authorise

Hello, I recently brought a new mac and I want to download my purchases into my I tunes. When I go to I store puchases the Download button is not live and says downloaded. They are onto my old computer. How do I get it to download again to my new authorised computer. Thank you for helping

Copy them from your old computer. Copy them from the
back up of your old computer.
Are you logged on under the same Apple ID that you used
to make the purchses? What are you trying to download?
Not all types of media can be downloaded in all locations.

TS3988 My iPad has a message saying: "iCloud Backup. This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi." When I tap OK, nothing happens. The message won't disappear and I cannot access

My iPad has a message on it saying: "iCloud Backup. This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi."
When I tap OK, nothing happens. The message doesn't disappear and I have no access to any of the other icons. I tried shutting down the iPad, but it won't even let me do that.
What do I do now?
Thank you!

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts to perform a reset, so you will be able to use your device again

I get a message that says "this accessory is not optimized for this phone" how may I get rid of the message?

I get a message that says "this accessory is not optimized for this phone" how may I get rid of the message?

A lot will depend on what "accessory" the message is "not optimized". I get this message when my Mophie Juicepack is depleted, recharge it and no problems. Till the next time it is drained of course. That might give you hint of the issue. If you tell use what device you might be using when you get that message, we might have a different suggestion.

Can someone tell me why the Yahoo mail server (IMAP) keeps requesting my Yahoo email password and says it's incorrect? Yahoo is my Mac mail server. This has happened before, but this time I can't get it to 'Cancel'

Can someone tell me why the Yahoo mail server (IMAP) keeps requesting my Yahoo email password and says it's incorrect? Yahoo is my Mac mail server. This has happened before, but this time I can't get it to 'Cancel'.

You will have to contact Yahoo Support.

I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

I am trying to download music on to my 4th gen Ipod touch but it keeps saying that It is unable to download song/ could not download at this time. Can anyone tell me how to download my music?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now.

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now. I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling. Thanks.

thanks. your answer was correct, clearer. I have another question, maybe you can answer. I just purchase my ipad2 2 days ago. yesterday, there was a sound. today there is no sound. there is a sound only in movies and you tube and music. but no sound on all apps and keyboards. I look it up and seems like ther are few that have this problem. I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that. I tried rebooting it and still won't work. Should I just restore it?

HT4623 I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

I am having 4S. It is showing the IOS 6 update, but whenever I try to update it, it shows an error message saying " It cannot be downloaded at this time". Can someone please tell me how to update it?

Make sure you have the Latest version of iTunes on your computer.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

Recently, after cancelling the tick of a song, which is the next song after the one I am listening, in the song list, the canceled song will still run for the next song. I remember that it used not to happen like this. How can I solve this problem?

Recently, after cancelling the tick of a song, which is the next song after the one I am listening, in the song list, the canceled song will still run for the next song. I remember that it used not to happen like this. How can I solve this problem?

This looks like a change of behaviour in iTunes 12. Once songs are queued up to the Up Next list then they play whether ticked or not. If you want to skip certain songs already queued click the Up Next tool, then click the small X to the left of the song that appears when you hover over it.
tt2

HT6114 My Mac Book Pro had a split drive with Windows Microsoft Access on it and it was removed when Mavericks installed. I need this so how can I go back to the old system?

My Mac Book Pro had a split drive with Windows Microsoft Access on it and it was removed when Mavericks installed. I need this so how can I go back to the old system?

Restore from the backup you had prior to installing Mavericks.
However, the upgrade should not have altered your partition scheme. Did your erase and format the drive prior to upgrading?

I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.

I bought the song say something and it tried to download and it's in my library and I can play it but it has that little cloud thing beside it and when I tap it, it says that the done can't be downloaded at this time. How can I get it to download?

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