I bought the wrong app

I am new in iPad and I was looking for power point app and I bought a tutorial power point.

Apple states that all sales are final. But you could try to get a refund. Seems like the tutorial would be useful to you. How much was the download?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

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I bought the wrong app and would like a refund.

I just bought the wrong app and would like a refund on it.

All sales are considered as final. You could write and ask for consideration.
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I bought the wrong app. can i un-download it?

I bought the wrong app for my MacBook Pro and I figured it out after the fact I bought it. Is there anyway to un-download the app that i bought on accident?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

I bought the wrong app, I should exchange Photoshop app with AI app

I should cancel Photoshop and should buy AI app.

Thank you a lot...^^
2015. 3. 19. 오후 10:23에 "Sheena Kaul" <[email protected]>님이 작성:
today i bought wrong app, i should exchange Photoshop app with AI app
created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in *Creative
Cloud Download & Install* - View the full discussion
<https://forums.adobe.com/message/7315839#7315839>

I bought the wrong app! What should I do?

I bought the os x mountain lion, instead of keynote! Do you think they will refund me ?

No idea.
Ask them.

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I bought the wrong app. Can i exchange it

You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong version (clean/explict) is there a way to transfer?

When I bought a song in the app store I bought the wrong one is there a way I could exchange it for the correct one?

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong book on iBooks. Can I get a refund?

Just wondering if its possible to get a refund on iBooks if you've bought the wrong thing?

https://discussions.apple.com/message/18790850#18790850
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I bought the wrong program

I accidently bought the wrong Adobe program. I do not want this one. What do I do??

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

I bought the wrong subscription.

i bought the wrong subscription because i'm trying to reach someone in mexico and panicked when buying it, reading it incorrectly. how do i stop payment on it so i can buy the right one?

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hth.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
Information for anyone else with a similar problem
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

Had to uninstall iWork trial since I bought the pages app and it wouldn't let me print or save. Now the app store says I have pages installed but I can't find it anywhere to open and use it. I'm not very computer savvy and am getting frustrated!

Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!

OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

Hello, I´ve bought a wrong app. It´s for an I-pad and I have an I-pod. Now I want to give it back and I don´t know how to do this. What do I have to do?

I´ve bought a wrong app. It´s for an I-pad and I have an I-pod. Now I want to give it back and I don´t know how to do this.

Sorry Noel, but according to Apple, all sales are final > iTUNES STORE - TERMS AND CONDITIONS

I bought the wrong app

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