I bought the wrong game. Can i exchange it

I bought the wrong app. Can i exchange it

You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I bought the wrong album can I exchange?

    Can I exchange an album that I have bought by mistake?

    Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you so that you can buy the album that you want : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong product can I exchange?

    Hi I have just purchased the online software but wanted to download Acrobat XI standard, can I exchange??

    Hi Dan,
    Sure, we can take care of that for you. Please Contact Customer Care and an agent can help you make that switch.
    Best,
    Sara

  • I bought the wrong app. can i un-download it?

    I bought the wrong app for my MacBook Pro and I figured it out after the fact I bought it. Is there anyway to un-download the app that i bought on accident?

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
    post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

  • I bought the wrong app, I should exchange Photoshop app with AI app

    I should cancel Photoshop and should buy AI app.

    Thank you a lot...^^
    2015. 3. 19. 오후 10:23에 "Sheena Kaul" <[email protected]>님이 작성:
        today i bought wrong app, i should exchange Photoshop app with AI app
    created by Sheena Kaul <https://forums.adobe.com/people/Sheena+Kaul> in *Creative
    Cloud Download & Install* - View the full discussion
    <https://forums.adobe.com/message/7315839#7315839>

  • I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
    Information for anyone else with a similar problem
    Adobe contact information - http://helpx.adobe.com/contact.html
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you.
    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT1933 what if I bought the same game more than once from i tunes by mistake how can i claim a refund?

    what if I bought the same game more than once, How can I claim a refund from I tunes store?

    You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

    Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

    The most comprehensive delete method I know about is to delete the book from iTunes on the computer you sync your iPad with.  You'll be asked if you're sure, and it will be deleted from your iPad and any other i-Device you sync to.
    I think that's the best you can do.

  • I bought the wrong book on iBooks. Can I get a refund?

    Just wondering if its possible to get a refund on iBooks if you've bought the wrong thing?

    https://discussions.apple.com/message/18790850#18790850
    From the  More Like This  section on the right

  • I bought the wrong version (clean/explict) is there a way to transfer?

    When I bought a song in the app store I bought the wrong one is there a way I could exchange it for the correct one?

    All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong program

    I accidently bought the wrong Adobe program. I do not want this one. What do I do??

    Please see Return, cancel, or exchange an Adobe order -
    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  • I bought the wrong subscription.

    i bought the wrong subscription because i'm trying to reach someone in mexico and panicked when buying it, reading it incorrectly. how do i stop payment on it so i can buy the right one?

    I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-​contact-skype-customer-service
    hth.  
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • My iPad doesn't work properly which I bought 10 months before can I exchange it

    My iPad and iPod doesn't work properly which I bought 10 months before can I exchange it

    What do you mean by 'doesn't work properly' ? You've tried the 'standard' troubleshooting to see if any of them fix whatever the problem is e.g. closing apps via the taskbar, soft-reset, restoring to your last backup, resetting back to factory defaults ?

  • Just bought the ipad4 and can't log into facebook. Times out and tells me to check my network connection. Anyone having the same problem or any ideas?

    Just bought the ipad4 and can't log into facebook. Times out and tells me to check my network connection. Anyone having the same problem or any ideas?

    Hey barnsieno10,
    Thanks for using Apple Support Communities.
    Looks like sign in issue, This article is a great resource for the message you are receiving.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/ts3970
    Have a nice day,
    Mario

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