I bought the wrong program

I accidently bought the wrong Adobe program. I do not want this one. What do I do??

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

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I bought the wrong book on iBooks. Can I get a refund?

Just wondering if its possible to get a refund on iBooks if you've bought the wrong thing?

https://discussions.apple.com/message/18790850#18790850
From the More Like This section on the right

I bought the wrong app and would like a refund.

I just bought the wrong app and would like a refund on it.

All sales are considered as final. You could write and ask for consideration.
Refunds from the App Store or iTunes - Apple Club

I bought the wrong version (clean/explict) is there a way to transfer?

When I bought a song in the app store I bought the wrong one is there a way I could exchange it for the correct one?

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong subscription.

i bought the wrong subscription because i'm trying to reach someone in mexico and panicked when buying it, reading it incorrectly. how do i stop payment on it so i can buy the right one?

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hth.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
Information for anyone else with a similar problem
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I bought the wrong game. Can i exchange it

I bought the wrong app. Can i exchange it

You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I bought the wrong app. can i un-download it?

I bought the wrong app for my MacBook Pro and I figured it out after the fact I bought it. Is there anyway to un-download the app that i bought on accident?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

Does Adobe have an email address? I have bought the wrong OS I need mac but got windows

does Adobe have an email address? I have bought the wrong OS I need mac but got windows

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

Hi! how can I delete a book from the iCloud? I bought the wrong book ... is for adults and I have kids...so

The most comprehensive delete method I know about is to delete the book from iTunes on the computer you sync your iPad with. You'll be asked if you're sure, and it will be deleted from your iPad and any other i-Device you sync to.
I think that's the best you can do.

Bought the Aperture program. The interface in Japanese. Thanks, very conveniently. Can will prompt how to be switched to English?

Bought the Aperture program. The interface in Japanese. Thanks, very conveniently. Can will prompt how to be switched to English?

Delete the Aperture app you currently have installed using this free utility > Download AppCleaner for Mac
Then re download Aperture using the same Apple ID you used for the original purchase. You will not be charged again. Before doing so, click the round flag icon bottom right corner of the App Store window. Make sure you see the U.S. flag. If not, click the flag icon so you can swtich to U.S.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.

Renewed the wrong program

I just renewed my annual subscription for the wrong program. I was trying to renew my Premiere Pro and accidentally renewed Photoshop, which I do not need.

Hi greenhope13,
Please refer the article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html and contact our chat support.
Regards,
Romit Sinha

I bought the wrong song from the itunes store for my ipod

how do i get credit back for the wrong song that I bought?

I guess you can't. Sorry.

I bought the wrong Quicktime Key!!

I have a Mac and I bought Quicktime for it last year so I wanted to buy Quicktime for my PC, but when I logged in to .Mac I guess it automatically thought that since I had a Mac it gave me the wrong key....(Even though I bought it while using my PC)
SO I had to go back in and buy the right one!! I NEED A REFUND FOR THE MAC KEY BECAUSE I ALREADY BOUGHT ONE LAST YEAR!! I'm SO frustrated that there isn't a 24 hour number to call during the week for help with this!!!

See if this page will help you contact Apple:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?nnmm=br owse&mco=659A2FC9&node=help/contact
You didn't read the page for buying Qt pro...
It either says in big letters... Quicktime Pro for Windows or Mac.
For Mac, http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wo/StoreReentry. wo?productLearnMore=D3380Z/A
Fir Windows, http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=A32 6CC89&nplm=D3381Z/A
Both pages have a link to buying either OS Pro key.
So you rant about it being Apple's fault is unfounded...Sorry.

I bought the wrong program

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