I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
Information for anyone else with a similar problem
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Does Adobe have an email address? I have bought the wrong OS I need mac but got windows

does Adobe have an email address? I have bought the wrong OS I need mac but got windows

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

HT1338 When turning on Macbook pro laptop I receive a blank screen for a few seconds, then a folder with a ? is displayed and remains as if the computer is now Frozen. Mac book Pro leopard operating system. What can I do to get past the freeze?

When turning on Macbook pro laptop I receive a blank screen for a few seconds, then a folder with a ? is displayed and remains as if the computer is now Frozen. Mac book Pro leopard operating system. What can I do to get past the freeze?

Could the disk have failed?
Can you hear it?
Boot from the install DVD and see what Disk Utility says.

Since uploading Maverick, my Microsoft apps give an error message "(the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. What to do?

Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I bought the wrong movie I ment to buy HD but got the wrong one. How do I switch?

I hit the wrong button on two different movies I ment to get the HD version but bought the other one. I don't want to have to by the movie all over again.

There are no exchanges/refunds.
You can try contacting itunes support and asking for an exception.

When I go to purchase an item from iTunes the wrong security questions show up so I cannot correctly answer them. What can I do to fix this?

When I go to purchase an item from iTunes the wrong security questions show up and I cannot answer them accurately. Also it is now locked. How can I unlock my ID and get the correct security questions?

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

I have photoshop CS 5.1. Just bought the fuji x100T and my RAW files won't work on it. What can I do?

I have just bought the fuji x100T and can't open the RAW files in CS 5.1. What can I do. Do I have to upgrade? Do I have to get the creative cloud? Do I get a discount to the creative cloud as I own a copy of CS 5.1? I hope someone can answer these questions. Many thanks.

You can either upgrade, as Warunicorn said, or use Adobe's free DNG converter to convert proprietary raws to the universal DNG raw format. Here are the links:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
Benjamin

HT204389 How to get siri on iPad 3 gen to the latest update and it still won't pull up even in settings what can i do

How to pull up siri when I have have a 3rd gen iPad and have the60.1 iOS update and siri won't pull up in settings or any we're what can do

Go to settings, general, Siri and make sure it is turned on. Then press and hold the home button and Siri should pop up.

I bought the wrong subscription.

i bought the wrong subscription because i'm trying to reach someone in mexico and panicked when buying it, reading it incorrectly. how do i stop payment on it so i can buy the right one?

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hth.
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I bought the wrong book on iBooks. Can I get a refund?

Just wondering if its possible to get a refund on iBooks if you've bought the wrong thing?

https://discussions.apple.com/message/18790850#18790850
From the More Like This section on the right

I bought the wrong program

I accidently bought the wrong Adobe program. I do not want this one. What do I do??

Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

I bought the wrong app and would like a refund.

I just bought the wrong app and would like a refund on it.

All sales are considered as final. You could write and ask for consideration.
Refunds from the App Store or iTunes - Apple Club

I bought the wrong version (clean/explict) is there a way to transfer?

When I bought a song in the app store I bought the wrong one is there a way I could exchange it for the correct one?

All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong game. Can i exchange it

I bought the wrong app. Can i exchange it

You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

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