I bought the wrong version in itunes

I bought a HD version of homeland, and as my ipad is just 16 gigs, cant watch it. I need to change for the SD version, is this possible

When buying HD versions of shows, only the HD copy will automatically download now (probably due to requests from people who don't need/want the SD version and complained about it being forced on them). The SD copy can be downloaded from your purchases area in iTunes, though. On the main iTunes Store page, go to Purchases under the Quick Links and then select TV shows. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the shows and be able to download them.
Regards.

Similar Messages

  • I bought the wrong version (clean/explict) is there a way to transfer?

    When I bought a song in the app store I bought the wrong one is there a way I could exchange it for the correct one?

    All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong version as I need it for macbook pro but somehow bought windows...help

    I guess I will have to wait until normal office hours.  I have no idea why it bought the window version as I did not realize that is what was selected.  I hope I can get it exchanged for the photoshop elements 13 for macbook pro retina display.     Anyone know if this is an easy switch and one they will do?

    When buying HD versions of shows, only the HD copy will automatically download now (probably due to requests from people who don't need/want the SD version and complained about it being forced on them). The SD copy can be downloaded from your purchases area in iTunes, though. On the main iTunes Store page, go to Purchases under the Quick Links and then select TV shows. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the shows and be able to download them.
    Regards.

  • I bought the wrong version

    Does anyone know how to switch which version you buy after it is bought... I bought the Windows version and I need the MAC version... OOPS!

    kimwoerle
    From whom did you purchase the program? Which program...Premiere Elements 13 or other?
    If you purchased from Adobe direct, we can post the link to Adobe Chat to sort out the matter.
    If you purchased from an authorized reseller, then you need to deal with the seller according to the seller's return/refund/exchange policy.
    ATR

  • I bought the wrong version of an album.

    I bought the clean version instead of the explicit version. Is there anything I can do about this?

    Report it to the Store using this procedure.  They usually respond within 48 hours.

  • I bought the wrong version of a song what do I do??

    So I had my 14th b-day on the 9th and got an iTunes card and bought an album called Swan songs by Hollywood undead and for some stupid reason it's the edited version and I hate it!!! It makes it such a bad album when it's not and this album costed 9.99$ and frankly that's a huge rip off!!! What do I do to get the un edited version!?!? And I'm not buying a new version!!

    You can try consulting iTunes Support via expresslane.apple.com to see if they can give you a refund for the song so you can use that money to go back and buy the correct version.

  • I bought the wrong version of Premiere Elements

    How do I return it and buy the Mac version? I cannot find a number to call

    alylimberis11
    Did you make a Premiere Elements 13 purchase from Adobe direct within the last 30 days?
    If so, you can use Adobe Chat Orders to sort out your purchasing needs. To do that, please click
    on the following link
    Contact Customer Care
    Premiere Elements
    Membership, Account, Payment
    Payments, Invoices, Orders
    Chat Panel
    If the set does not hold, then you will need to navigate to the Chat Panel using the above titles as guides.
    Please let us know the outcome when you have time.
    Thank you.
    ATR

  • I'm a new mac user and I bought the wrong version of an app.

    can it be refunded for a mac app instead of ipod app?

    All sales are Final... But...  you could contact Customer Service for the Apps Store and/or iTunes Store... Explain what has happened and see if they can resolve it for you...
    See Here for
    Mac Apps Store Customer Service
    http://www.apple.com/support/mac/app-store/contact.html?form=account
    Contact iTunes Customer Service
    http://www.apple.com/support/itunes/contact.html

  • I bought the wrong version of Photoshop elements. I bought Windows, I need Mac.

    I purchased a download version of Windows Elements. I need MAC. How do I switch it?

    Have you got the serial number? That can be used on both Mac and Windows versions.
    All you need to do is download the Mac trial version from the Adobe website, install it and enter your serial number.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en

  • I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
    Information for anyone else with a similar problem
    Adobe contact information - http://helpx.adobe.com/contact.html
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • While importing and burning some CDs, my entire library has disappeared.  Also, there no longer is a "burn file to disc" command in the File menu.  I have downloaded the latest version of itunes which restored only tracks I bought from the iTunes store.

    Also, the "burn playlist to disc" command has disappeared from the File options.  I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store.  I also tried setting up another logon.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

    I just bought iphone 5 and my itunes says I need itunes 10.7 But when I look for upgrades it says I have the current version of itunes. HELP!

    I am so sorry I am frustrating you. This is the first time I have used this community and am leanring as I go. I am not able to see the entire post that you leave, unless I look at it on my phone (email)--I am so sorry. You have no idea how much i appreciate your help. Yes, I see that I can get the later version of OS software, but its not availabe for immediate download. My only options appear to be having it shipped, or going to the store to purchase. And if you know of another way that I can access all of my itunes library music on my new phone withouth using itunes, I would love to hear about it.--thanks and again i am so sorry for frustrating you.

  • I have an old IPOD Touch and just bought a new Nano.  If I download the latest version of Itunes for my Nano, will I lose all of my songs stored in my old version of Itunes and can I still use my Touch with the new version?

    I have an old IPID touch and just bought a anew Nano.  If I downoload the latest version of Itunes for my Nano, will I lose all of my osns stored in my old version of Itunes and can I still use my Touch (with my current songs on it) with the new version of Itunes?  In the past when I downloaded a new version, I lost my songs on my Touch.  Thank you for any help any one might offer.

    i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
    good luck

  • TS1368 Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

    Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

    Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.

  • I have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

    i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

Maybe you are looking for

  • How do I make a new apple ID for the phone I gave my daughter, she is using mine still

    My daughter took over my iphone 4 when I got the iphone 5, she still has my apple ID on the phone, How do I make her her own ID with out messing up the icloud on either of our phones, she doesn't want my apps and I don't want her to delete as it dele

  • Weblogic Server version with ADF runtime

    Expert, May I know which the latest version of Weblogic Server can support ADF runtime? Thanks! Rgds!

  • HP 19 All-in-One Screen Still Black

    Hi, I have a problem with my PC and I need help to get it fixed ASAP! I've had it for a little over a year, I've taken very good care of it and it has never given me problems before now. It was running, working normally, and I had left it for a littl

  • Invalid directory path due to missing pathe under parameters table

    I have created directory xyz & also data being appeared under the privilege table. But problem is that how that directory path would be added through command in parameter table as mentioned.   select *  from v$parameter where name = 'utl_file_dir';  

  • Hello sir

    hello sir i purchased iphone 4s in april 2012 from US.now my speaker are not working.rigt now i m in india.can i go to indian costumer care.will i get replacement from india.plz help me.