I bought this iphon and its reset but it says i need the owners i cloud what do i do how do i just reset it

how do i connect toitunes and ret this iphone

You can't reset it. You will have to get the password from the previous owner or have them erase it and remove it from their account as explained here: http://support.apple.com/kb/TS4515. Otherwise you will not be able to use it.

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I got an iphone and its activated but when i type in the serial code for applecare it says my phone isnt activated

my iphone is activated but apple is saying it isnt and i cant set up the applecare for my phone

so what exactly did you think we users here could do for you?

I bought an iPhone 5 in Brazil, but i dropped it in the floor and now i need to fix it. is it possible to make in New York and how much would cost?

i bought an iPhone 5 in Brazil, but i dropped it in the floor and now i need to fix it. is it possible to make in New York and how much would cost?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Possible help I bought this iPhone, and after that I told him and lock

Possible help I bought this iPhone, and after that I told him and lock, and I went to a companions did not know what should I do help me
<Personal Information Edited by Host>

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

My buttons and screen work, but I can't activate the screen to see what I'm doing. Any idea what is wrong?

My buttons and screen work, but I can't activate the screen to see what I'm doing. This is after water damage. Any idea what is wrong? I'm not sure what to fix..
I know the screen works because when it first turned on I saw the apple logo and then the screen. If I hold the home and power button, I see the apple logo when it resets. Then it goes blank again.
I can hear when I get a call and pick up, and I can stop the sound and/or decline the call with the power button and side buttons. It also still vibrates. I'm confused - if the screen works, the buttons work, it vibrates, makes sound, and the touchscreen feature also works... what is wrong for me to fix? Why can't I see anything?!
I appreciate any help anybody has to offer!!!

I apologize for the confusion. This was literally the only option on Apple's "Contact Us" section that I was able to access. I assumed that Apple's clear intent to have me go here instead of speaking with someone in live time, and the fact this is on the Apple website, meant I could get some advice... Both over the phone and online they require information I need to see my screen to provide so those are not options. I tried to bypass this when calling through Skype. Some lady who didn't know what was going on, who I waited a good while to speak with, put me on hold; I gave up after 30minutes of waiting to speak to somebody again.
I've stumbled upon a few tricks to help me get through this problem, but I'm at a loss. I need this phone to work until late December. I need more tricks. So yes, it's worth understanding. Knowing what is going on will let me Google it and work with it, if nobody here is willing to help...
And yes, it IS a glitchy phone. It has been a glitchy phone for a long time. Long before this. But completely unrelated issues. I was assuming this wasn't just a glitch but something maybe somebody could help me understand.

HT4061 I have an Iphone 4, which I tried to download the new IOS 7 update on, but it says, on screen, connect to Itunes! I have tried but it says i need the original cd?? Help???

Hi can anyone help? I have an Iphone 4 which I tried to download ios7 to, but it says on screen, connect to itunes, which I have tried, but it says I need the original cd? I dont recall receiving one, so does this mean the phone has to be reset, if so how?
Thanks in advance, Tracy.

Do you have the latest version of iTunes installed on your computer as you will need it? It can be downloaded from the Apple site via the iTunes menu at the top of the screen.
It sounds like your phone is in Recovery Mode, more on this here: http://support.apple.com/kb/HT1808
Regards,
Steve

I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!

I have OS 10.5.8 and am unable to run ITunes or IPhoto. I can reinstall I tunes, but it says I need the newest version of QuickTime, which I already have. Any help would be appreciated!

Hello Esther,
Do you have QT v7.7?
http://support.apple.com/kb/DL761
And iTunes v10.6.1?
http://support.apple.com/kb/DL1426

HT1277 I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I can't seem to get gmail from my apple mail account. I have removed the account and added it, but it says I have the wrong password. I close gmail and get in just fine. What's up?

I meant that I sign out, sign back in ok. Ergo, I know my password. Someone here on the support page (you?) told me the culprit is the 2 step verification process which I had on. That makes a lot of sense as Apple mail won't get a code thereby jamming up the process. I could not even start a new account until I took that 2 step process off. Everything fine now thank you.

HT201441 i found an iphone and i can not get in touch with the owner, and i am trying to unlouck it so i can contect the owner, so i can give it to him. what should i do?

i found an iphone and i can not get in touch with the owner, and i am trying to unlouck it so i can contect the owner, so i can give it to him. what should i do?

You will NOT be able to Unlock it.
nasdee wrote:
i found an iphone ... what should i do?
Hand it in to the Police or the Lost and Found / Security Desk of where you found it.

I tryed to add apps to my ipod but it says it need the newst softwear, i tryed to add apps to my ipod but it says it need the newst softwear

i tryed to add apps to my ipod but it says it need the newst softwear, i tryed to add apps to my ipod but it says it need the newst softwear.
how can i get the newst softwear for a 1 gen ipod

Your 1st gen iPod Touch will not run iOS 4. It can only run iOS 3.1.3. This means that some apps will not run on your iPod Touch.
http://support.apple.com/kb/HT2052

TS1702 I seem to have switched on 'Restrictions' on both my iPhone and my iPad, but I can't remember the code to switch off again. Possibly as a result of this (although I'm not at all sure) iCloud, Faceltime, Twitter and Facebook cannot be accessed.

A separate issue is that the Apple calendar on my iPad has stopped working. It opens but then shuts itself down after about 1 or 2 seconds. I tried to reset everything, but I come up against the same requirement for a code that I can't remember.

Thats a seperate issue. Try closing the cal. app completely from the muti-task bar. Tap the home button twice until all the open apps appear. Hold an app untill they all start to jiggle, then you close the cal app with the red circle. Press home button again to go back to home screen.
You can also try removing any re-ocurring evernts or all day event from march 30 and april 1, see if that helps.
and you can try these: (but a restore should've already fixed it)
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

I tried to download a game on my iphone 4 but it says I need the ios 4.3 update. My phone doesn't say there are any updates available and I can't find it when I connect to itunes. What do I do?

I tried to download a game on my iphone 4 but it says I the iOS 4.3 update. My doesn't say an udate is available and I can't find it when I connect to itunes.

Update to the current version of iTunes on the computer.
Update the iOS on the device.

My iPhone 5 charges very slow last night before i went to sleep it was 40% I woke up this morning and its 67% is there anything wrong with the phone ?

This has just happened 2 days ago I would put my phone on charge then id take it off and my iPhone would turn off and say its not charged so I connected my iPhone to my laptop and reset it to a new iPhone ever sins I've done that its not turned off but now it's not charging went to bed with it at 40% now wake up and it's 60% , is there a problem with my phone

Daniellecannon wrote:
... so I connected my iPhone to my laptop
Use the power adapter that came with your iPhone.

I bought this Iphone and it was jailbroken so I decided to restore it. Now it is frozen on the apple logo app constantly.

Can you help me quick?

As stated Restore is your only choice. You can Reset or Hard Reset the iPhone, reboot your computer and Restore again.
If it does not get revived, there is a good chance that the iPhone was not only jailbroken but was bad as well when you bought it.

I bought this iphon and its reset but it says i need the owners i cloud what do i do how do i just reset it

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