I bought Welcome to New York and it shows up like that, but it plays the song Out of the Woods. What do I do?

Hi calmbl,
Thanks for visiting Apple Support Communities.
It sounds like you purchased Welcome to New York from the iTunes Store, but ended up with a different song.
I recommend reporting the issue with your purchase using the steps in this link:
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Best Regards,
Jeremy

Similar Messages

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
tt2

My ipod 5th generation screen cracked a few months ago or so. Today I went on it and the screen was half black and had red, blue and green lines on it the screen does not work and ive tried to reset it but its still the same what is it? how can i fix it?

help!!!

Unless you purchased the optional AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for (USA) $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

TS3899 I tap on mail and I get a message that "cannot connect to the server" what does that mean and how do I fix it?

Cannot connect to the server. What to do?

Hey LauradellLaurawidder,
Thanks for the question. I understand you are experiencing issues with mail on your iPad. The following article may help to resolve your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Try these basic troubleshooting steps first
1. Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.
          - Try to use an alternate Internet connection if available:
                    1. Try a different Wi-Fi connection
                    2. If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
                    3. If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
2. Log in to your email provider's website to ensure that the account is active and the password is correct.
3. Restart your iOS device.
4. Delete the affected email account from your device.
          - Tap Settings > Mail, Contacts, Calendars.
          - Choose the affected email account, then tap Delete Account.
          - Add your account again.
* If you are only able to use your email account while connected to your home network, this may be a limitation put in place by your email service provider. For further support, please contact your email service provider directly.
Additionally, if you are using a Gmail account you may find the following steps helpful:
iOS: Gmail account will not connect to Gmail server
http://support.apple.com/kb/TS3058
Thanks,
Matt M.

Hi my iphone 5s is not working. I bought it in New York on July. Im from Argentina and here isnt a place official Apple. Help!

Hi my iphone 5s is not working. I bought it in New York on July. Im from Argentina and here isnt a place official Apple. Help!

Apple does not have an international warranty. If the phone was purchased in the US, it must be serviced in the US, in warranty or out of warranty. Also, Apple will not accept international shipments...the phone must be physically returned to an Apple store in the US or mailed from within the US.

HT1349 live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

live in uk but bought ipad3 in new york but can't buy anything off app store as in american currency, settings and addresses, please advise

You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
http://itunes.apple.com/gb/genre/ios/id36?mt=8

I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?

I just bought an Mac book Pro i the Apple shop in new York and i was wondering If they have a student discount that i forgot to use? Is there a student discount?
Help me! Thanks !

check out the prices here, usually $100 off laptops except for $200 for the more expensive ones IIRC
http://store.apple.com/us-hed/mac

I bought an iPhone 5 in Brazil, but i dropped it in the floor and now i need to fix it. is it possible to make in New York and how much would cost?

i bought an iPhone 5 in Brazil, but i dropped it in the floor and now i need to fix it. is it possible to make in New York and how much would cost?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Help! I thought I was pretty good setting up slide shows and adding music. I'm trying to make a new slide show from a great trip to New York. I can get theme music but no music at all from iTunes. Checking my older slide shows, which did play music!

Help! I thought I was pretty good setting up slide shows and adding music. I'm trying to make a new slide show from a great trip to New York. I can get theme music but no music at all from iTunes. Checking my older slide shows, which did play music, it's all gone!
Problem seems to have started after updating to Mavericks.
Is there a box I need to check/uncheck?
Any help very welcome!

Hopefully you've seen the post from Terence Devlin? I've pasted it below.
In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Pity Apple didn't either warn us or set up a bug fix!

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
To boot into the Recovery HD:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb)

bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync, a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb required)

Hi Terri 4514,
If you are having a "free space" alert when you try to sync, you may find the following article helpful:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Regards,
- Brenden

On my iPhone, I have songs from a CD that I bought and no longer haev. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone. Help!

On my iPhone, I have songs from a CD that I bought and no longer have. I now have a new computer and it is telling me that to move songs that I only have on my computer, I must erase all of the music from my iPhone (It also says that my phone is already synced with another computer so it has to download everything). I would like to keep all of the music on my Phone and still be able to have these songs from my computer on my iPhone. Help!

The iPhone is not a storage device. iPhone is designed to sync with 1 computer and
iPhone sync only one way computer -> iPhone except content bought from iTunes.
Read this user tip:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

I have a very old G$ that I use for ProTools. I just bought a slightly newer G4 and I want to find out if it is possible to transfer my old OS 10.2.8 system from one computer to the other so I can run my old ProTools system without a hitch. Thanks!

I have a very old G4 that I use for ProTools. I just bought a slightly newer G4 and I want to find out if it is possible to transfer my old OS 10.2.8 system from one computer to the other so I can run my old ProTools system without a hitch. I would rather not buy the old 10.2.8 system as it is expensive. Thanks!

Need to know which newer one, some cannot run 10.2.x.
One solution might be to clone the 10.2.8 Drive to another drive, then Install a later OS on it Preserving Users & Settings.
Best way to get an exact bootable copy of your old drive to the new one is with Carbon Copy Cloner...
http://www.bombich.com/software/ccc.html
Relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

FM Transmitter used to work fine but stopped working, bought 2 new ones and neither work, they work with other Ipods in the house, IPOD Usb syncs fine with Computer, why won't it work with the FM transmitters anymore?

FM Transmitter used to work fine but stopped working, bought 2 new ones and neither work, they work with other Ipods in the house, IPOD Usb syncs fine with Computer, why won't it work with the FM transmitters anymore?

Are the other iPods models, same version as yours. The 2 New FM Tx may need a new iPod software, which you can update via iTunes.
Good Luck!

I bought Welcome to New York and it shows up like that, but it plays the song Out of the Woods. What do I do?

Similar Messages

Maybe you are looking for