I bought windows-version, but need mac-version. Possible to change? Not downloaded yet.

By a mistake I bought the Premiere/PS Elements bundle for windows. Have still not downloaded it. How could I change it to mac-version?
Very thankful for answers!

Hi There,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If the problem still persists Kindly revert with the below mentioned information.
OS version:
Browser Version:
Thanks,
Atul Saini

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I bought windows and have a Mac now what can I do?

I bought windows and have a Mac now what can I do?

Downloads are single platform, but if you have PSE13 you can swap it for a Mac version. If you have an earlier version. I'm sorry you are out of luck.
If you need to buy again it's worth looking around on-line as there are often cheaper deals in January.

Latest version of Lightroom will not download RAW files from my D750. How does one get around this? Bought Lightroom for it's ability to manage RAW files and now very disappointed.

Latest version of Lightroom will not download RAW files from my D750. How does one get around this? Bought Lightroom for it's ability to manage RAW files and now very disappointed.

Here is the contents of a batch file which will convert whatever raws you drop on it:
"C:\Program Files (x86)\Adobe\Adobe DNG Converter" -cr7.1 -dng1.4 -p0 %*
Once you download the latest converter (release candidate from adobe labs, if necessary), and save the appropriate contents of the batch file (change path to match your system, and parameters to match your druthers, if applicable), the procedure is:
1. Drop raw files on bat file.
2. Import as usual (the DNGs).
Not too bad once you're set up (if DNG converter supports your raws).
Documentation:
http://wwwimages.adobe.com/content/dam/Adobe/en/products/photoshop/pdfs/dng_commandline.pd f
Note: on Mac, you may need to use "$@" (with the double-quotes) instead of %* (which is dos batch syntax), and you will need to use the full path to the converter executable file, e.g.
“/Applications/Adobe DNG Converter.app/Contents/MacOS/Adobe DNG Converter”
If too much, just use the GUI instead of the bat file.
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HT3986 I bought Windows 7 for my Mac and I want to add it to a partitioned MacBook. Do I have to buy another Windows 7?

I bought Windows 7 for my Mac and I want to add it to my MacBook. Do I have to buy another Windows 7?

Yes, Microsofts licensing only allows for 1 installation.

HT4407 I have already installed Window-7 in my Mac (64 bit). When I downloaded window support software I every time saw network error option on my screen. But network working very well and I can brows webpage. Will someone suggest me support for OSx Lion

I have already installed Window-7 in my Mac (64 bit). When I downloaded window support software I every time saw network error option on my screen. But network working very well and I can brows webpage. Will someone suggest me support for OSx Lion .

If I remember right there "may" be a problem if you have a proxie settings enabled.
System Preferences/ Network/ Advanced/ Proxies. Can't remember which one or if it was an issue in 10.7 or 10.6. Just make sure their all unchecked and try again.
You might try a search in these forums for more information. Different fix's for different issue's.
Sorry I can't help more.........

Bought the paid version . I can not download the program . Did not send the code .

Bought the paid version . I can not download the program . Did not send the code .

Which version of Photoshop?

Hi, I have upgraded from a windows computer to a MAC, how do I change the platform for my CS5, thanks

Hi, I have upgraded from a windows computer to a MAC, how do I change the platform for my CS5, thanks

You don't. Platform swaps only apply to current versions. You need to buy at least the CS6 upgrade and make the switch.
Mylenium

Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.

Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.

You may not have the iPod's Music tab set up in iTunes, which is how you tell iTunes how to automatically sync your iPod.
Select the iPod in iTunes. There is a row of "tabs" (starting with Summary). Click on Music there.
To use automatic syncing, the checkbox for Sync Music is checked. Below that, you can choose to sync Entire music library, if it fits. Otherwise, you can choose to sync Select playlists, artists, albums, and genres.
With the latter choice, you can create a selection of songs to sync to the iPod by selecting (checkmarking) playlists, artists, albums, and/or genres on the Music tab. For example, you can make a playlist in iTunes with all the songs you want on the iPod. That new album needs to be on that playlist, if you want those songs synced to the iPod. On the Music tab, checkmark that playlist.
When you Apply the change, your selection of songs sync to the iPod (replacing its existing content). Going forward, any changes in the iTunes Music library that are related to your selection of songs on the Music tab sync automatically to the iPod when you connect it, or when you click Sync.
Therefore, if you create a playlist with songs you want on the iPod, and select it on the iPod's Music tab, you can simply update that playlist in iTunes (add and remove songs), and those changes sync to the iPod automatically at the next opportunity.

I just purchased to songs to put on my child's Leappad 2 MP3 player and I can see the songs under my music files but cannot save them because they were not downloaded as a MP3 file What can I do?

I just purchased two songs to put on my child's Leappad 2 MP3 player and I can see the songs under my music files but cannot save them because they were not downloaded as a MP3 file What can I do?

iTunes: How to convert a song to a different file format

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account?

I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

TS1424 Just purchased Beatles' Tomorrow Never Knows. But some (four) of the cuts did not download and can't be played or synced with ipod. Any help?

Just purchased Beatles' Tomorrow Never Knows. But a few of the cuts did not download properly and can't be played or synced with ipod. Any help?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song.

I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song

If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I used to use SpeedBit Video Downloader with Mozilla Firefox, but suddenly a problem happened, I can not download with it now at all as there is an code error appears in the bar of SpeedBit like "XML Parsing Error: unclosed token Location: chrome://browse

I used to use SpeedBit Video Downloader with Mozilla Firefox, but suddenly a problem happened, I can not download with it now at all as there is an code error appears in the bar of SpeedBit like "XML Parsing Error: unclosed token Location: chrome://browser/content/browser.xul Line Number 1, column 8702:....................."
I did evrey thing, but the same problem
reinstall SpeedBit, reinstall Mozilla Firefox.
So what can I do!
== This happened ==
Every time Firefox opened
== 4 days ago

look people, i may have a solution for this. This happened to me a few times before and resolved alone, but last time it happened was when i turned off my router and back on while my comp was running and appeared when i tried opening firefox after that. so wat i did was i shutdown the computer and the router and tried turning both on again, and it resolved.
Therefore, Summary: Shutdown computer then turnoff router then turn both back on
Hope this helps anyone.

Trying to download OSX Lion from AppStore on my iMac but it just hangs everytime and does not download

Trying to download OSX Lion from AppStore on my iMac but it just hangs everytime and does not download

I downloaded Lion on my 17" Macbook Pro and it took about 17 hours. At first I thought it wan't downloading so I cancelled. The next day I tried again and let it ride for the duration; If the status bar is showing that it is downloading (the bar at the bottom will show some blue after about an hour), then be patient. It will download. The installation takes roughly 30 minutes.

Sent Windows version but need Mac Version

I purchased Photoshop Elements 11 and was sent the Windows version via email for download. I have a Mac and need that version. How do I get this swapped?

Hi there,
Photoshop Elements 11 serial number works on both Mac and Windows, however, the installation media needs to be chosen at the time of purchase. You must have selected Windows as the platform, hence the you have received only this version download media. But not to worry, you can just install the trial version of Mac and use your serial number and convert the trial version into the full version. Below is the link to install the trial version:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_us&promoid=D JDVC
Regards,
Jairaj

I bought windows-version, but need mac-version. Possible to change? Not downloaded yet.

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