I bougt tokens in a game but i did not get them

I bougt a pouch of rubies in paradise cove game. But while doing this the game closed. Be restarting the game i got the message" you bought a pouch of rubies" but in the game i don't see them and i did get a receipt from itunes and it was written to my credit card.

Contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

Similar Messages

HT4236 I cannot delete duplicate photos off of my IPad 2 which were synced on my computer? I deleted dup from my PCM menu on the computer, but that did not get them off the iPad.

I cannot delete duplicate photos off my IPad 2 which were synced on my computer. I deleted duplicates from My pictures on my computer, but they were still duplicated when I added them back.

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for retu

Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod

Best thing would be to call Apple up again, and let them what has happened and they'll help you!

I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?

Ipjone6, silver, 64GB
I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?

how to reset password:
https://iforgot.apple.com/password/verify/appleid

I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store. can i still get it?

Hi, I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store (that comes when students purchase computers).Am i still eligible to get it?

Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks.

HT201269 I followed the steps But I did not get back all the aps?

I followed the steps But I did not get back all the aps?

Apps have never been included in the backup of the device.
Are the apps in the iTunes library on your computer? iTunes can only sync apps to a device that are in the iTunes library.

HT4623 I'M TRYING TO SEARCH FOR SOFTWARE UPDATE BUT I DID NOT GET ?

I'M TRYING TO SEARCH FOR SOFTWARE UPDATE BUT I DID NOT GET ?
I'm using i phone 4 ..for your information.

Over the air update did not come out until iOS 5. You need to open iTunes on your computer and connect your phone to it and follow the prompts to update. Do a manual back before you do that

HT203167 i bought coins for the plants vs zombies game and i did not receive them? where did they go or how do i report the problem so i can get the coins?

so i bought 100,000 coins on the Plants vs Zombies game on the ipod touch and i did not get the coins i bought. however, they DID take my money! how can i get the coins or my money back?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased whatsup from the apple store but i did not get the 3 digit activation no?

i purchased whatsup applicaion from the itune apple store but why is it that i did not get the 3 digit activation no?

Use the app developer's email here > http://www.whatsapp.com/contact/
Tap Settings / Notifications. Make sure that is turned on.
Then swipe through the apps just below that. If you see the whatsup app, make sure sounds and alerts are turned on also.

Songs have disappeared from my library and Ipod. I have found some in trash but I did not send them there. Others have completely gone.

Hi - I have discovered that some songs have disappeared from my itunes library and Ipod. I have found some of them in trash even though I did not trash them, as they are some of my all time favourite songs. I have now restored these trashed songs to my library/ipod.
However I cannot find some other missing songs in trash - so I have no idea where they could be! It makes me feel very insecure about itunes as a whole. I would prefer music to diamionds - and it disturbs me when music just disappears like that! An explanation/solution would be gratefully received. I wonder whether I can ask Apple to pay for the items that have gone for good!

Andrea,
have you tried to update the Ipod? If not try that, but do not restore it. If you still cannot find the songs, there is - I suppose you are using windows - a nifty little program available from Findley Designs (www.findleydesigns.com) that allows you to transfer Music from your Ipod to your PC. Download it and see if it works with one song, if it does it is about USD 14 to buy and helps if you want to transfer songs from your Ipod to your computer. If you have transferred the music to your computer you can restore your Ipod-
Good luck
Thomas

I had lot of histroy and bookmakrs adn when i sync i did not get them got only the looks adn colors of firefox and passwords but not the bookmakrs

when i sync i had lots of saves book marks ..i did not get any of them why this happen

The apps that you had will be listed in your purchase history if you login to your account in iTunes on your computer - the list isn't very user friendly though as it's listed by date order and will include all app updates that you've downloaded (so an app will appear multiple times if you've downloaded it's updates). You can re-download apps, though it's a manual process as you need to find them yourself in the app store : http://support.apple.com/kb/HT2519 .
If the apps are in your iTunes library then the restore might work - a backup contains app data/settings, but not the app itself, so without the app available to it the restore can't install the app and therefore it's content.

HT204266 I have just purchased an ipad and downloaded some games, but I can't get them to play the sound effects. I checked in settings and the sounds are on, I checked settings on the ipad and they too are on. I have tried deleting and reinstalling the

I have just purchased an ipad and downloaded a few basic games, but I cannot get any sound from the games, I have checked in general settings, and in each of the app settings to make sure that the sounds are on, I have also tried deleting and reloading the game apps, but still no sounds.
Can anyone help?

1. If Side Switch is set to Mute, check to make sure it's not muted
http://i1224.photobucket.com/albums/ee374/Diavonex/1237fb40.jpg
2. Check the Volume buttons
http://i1224.photobucket.com/albums/ee374/Diavonex/6a787edc3564e00c2ca6b70d4f236 e8b.jpg
3. Double-click the Home button; swipe the Task Bar to the right. Check the Mute and Volume settings.
http://i1224.photobucket.com/albums/ee374/Diavonex/acd1c239.jpg

How can I download my past purchases that are not in my icloud? Somehow I lost songs that I purchased they say that the orginal files are gone but I did not delete them

How can I download past purchases that are not in my icloud? Somehow I lost songs it says that the orginal files can not be located. They are still available in the store but it doesn't give me the option to download them. I did not delete any songs or files but I am missing a lot of files

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
If you have to resort to trying to pull back the library from your iPod see Recover your iTunes library from your iPod or iOS device.
Note also that if iTunes has an entry for a song, even if that entry is broken, then it won't offer that track for download since it "thinks" you already have it. If you can't find the original files or recover them from a device, then you may need to delete the broken entries, close iTunes and reopen before you can access the past purchases.
tt2

I have 2 apps that say they need to be loaded on itunes or wi-fi because they are to big but I can not get them to delete on my ipad app screen they still say they are loading and I have deleted them on my itunes screen on my pc what do I need to do?

I have downloaded two apps that say they need to be downloaded on itunes on my pc or using wifi. I have deleted them from itunes on my pc but they still show on my apps screen on my ipad and I am unable to delte them on my ipad. what do I need to do to get them off my app screen on my ipad?

Also, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at [http://www.getfirefox.com www.getfirefox.com].

TS1702 Why my game clash of clan , I buying gem after buying then ask me contact iTunes Store support, buy still change my credit card , but I did not get the gem

Please tell why, wad happen to my account , just keep change my money but I don't receiver the gem ,

If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem when you try to buy them ... ?

I bougt tokens in a game but i did not get them

Similar Messages

Maybe you are looking for