I brough a video from a trusted website, thet sent me the linke by e-mail. I click on the link to download but it will not download. The file is mp4. I am using IE to download. The file is 2.75 GB. When I click on the link to download it seems to try
I brought a video from a trusted website. They sent me an e-mail with a link to use to download the video. It is a mp3 video with 2.75 GB. When I click on the link to download it seems to try but stops and won't do anything else. It appears to be using IE. I have Vista and have Quicktime, andTunes. As you can probably tell from my wording I am out of my area of "expertise". Any help would be most appreciated. I sent an e-mail to the websites customer servide reporting the problem but have no idea when I will hear from them.
mp3 is an audio file descriptor, not a video file type
you need to check what your trying to download
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The following Knowledge Base article provides some good information on how to proceed:
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http://support.apple.com/kb/HT1918
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Try on another computer to help determine if iPod or computer problem.
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Try the following user tip with that one:
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Quit Aperture, if it is running/ hanging.
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your Home Folder/Library/Preferences/com.apple.Aperture.plist.
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Regards
Léonie -
As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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