I brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him,,

i brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him....but i called to tmobile, they said this phone is not a stolen one,,thet told me to contrac apple.....is apple can unlock the icloud?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

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I have Iphone 4 and its lock.(simlock) from t-mobile. I was call 3 days ago t-mobile and they said 2 day later you can use this iphone. But now I cant use. this phone say its lock. But t-mobile was unlock it.

go t-mobile and they said 2 day later you can use this iphone. But now I cant use. this phone say its lock. But t-mobile was unlock it.

fatih ozkan wrote:
...T-mobile say you must ask apple.
Apple does not Unlock phones... T-mobile is giving you the runaround... Contact T-mobile as suggested.

While trying to access i phone through pc (windows 7 ) showing error 'you do not have permission to access this device '

while trying to access i phone through pc (windows 7 ) showing error 'you do not have permission to access this device '
And while trying to unlock screen after lock , slide not working 'slide to unlock'

Hello there, charialji.
The following Knowledge Base article offers some great steps for troubleshooting your issue:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4623 i have ios7 developer now i cant use my phone coz its sayin that my phone is not register with developer

i am using iphone 5 now icant use ma phone because its saying ma phone is not registerd with developer

Then you will need to post in the private developer forum. You do know where to find those, right?

TS3694 I have brought an iphone 4 on ebay when i turn it on it comes up with the connect to itunes . I then go to rstore but when it finishes extracting files it then says connecting to apple to verify phone and then a message appears saying that device c

I have brought an iphone 4 for my daughter on ebay and when it arrived it is in recovery mode. I connect phone to my computer and click to restore and it says its extracting files when it is finished it says connecting to apple to verify phone. Then it throws up a message saying device cannot be be found. Please help im a little stuck as to what to do now

Return the iPhone and get your money back. It has been
hacked/modified/jailbroken and likely cannot be made
operative.

HT201441 i cant access my phone because i cant remember my old apple id password also i cannot remember the email adress password, can you help?

i've got an iphone 5 and i have an old apple id which i was using on this phone i tried to put in my password but it kept telling me it was incorrect even though it was correct, the problem is i cannot remember my password for the email to try and change it through apple. Can you help?

Hello, benkitch.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would select the option to answer your security questions. If you do not have access to the email account or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I was an Exchange student in the USA and I had a American Credit card. It expired, now back in the Netherlands I found out I still need to pay some bills. But I can't change credit cards, cause I'm not in the USA anymore

Yeah, so I had a American credit card from bank of America, and I closed my bank account before I left the country.
When I came home I found out I still need to pay like $2.00 but I can't change the country cause I need to pay my bill first,
but I can't because I don't own a American credit card anymore... what do I do??

Contact a friend in the USA and have them mail to you a cheap US iTunes Gift Card that you can redeem in your US account. Or, if a friend has an iTunes account, they can use the iTunes app on a Mac or PC to buy a cheap electronic gift certificate for you. The second option would be faster.

Hi I just brought an Iphone 5C from Ebay and the previous user didnt remove there Apple ID from the phone. Is there anyway Apple can remove this so I can use the phone is the phone useless cause I cannot come in contact with the buyer?

I Having major issue ussing my Iphone that I brought on Ebay. IS this a junk phone now or can I go to apple to get this fixed for the Apple ID

Haitianstarz wrote:
IS this a junk phone now...
Probably...
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.
Haitianstarz wrote:
r can I go to apple to get this fixed for the Apple ID
Apple will not / cannot help you.

How do I stop my iphone (4) from beeping when I plug it into power? It's both annoying and disturbing to others when I do it late at night.

Everytime I plug my iphone into power or if power goes and returns, it beeps loudly. I can't find anyway to reduce the volume or disable the beep. Searching previous threads suggests Apple finally addressed this issue (at least partially) with iPad, but nothing for iPhone. I've disturbed people at night when I plug it in, so I'm really interested in getting this beep under control. Any suggestions?

Turn on the mute switch

I started my new phone (iphone 5s) and put in my security code like asked then my finger print now i cant access my phone as it is saying my pin is wrong what can i do

i lost my iphone then received a new one today ive gone throught the fingerprint scan and passcode now it has locked my phone as it says the passcode is in correct help me please

You must Restore iPhone with iTunes on computer. If you have any problems, here are steps. Open iTunes on computer, connect iPhone to computer with Lightning USB cable, hold both home and power buttons of iPhone for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.

I use smart postpaid then i change it into globe prepaid now,now i cant access my phone in internet even if i have load.

before i use smart phone then i open line it into globe but even if i have load i cant use my internet

but when i do remote wipe ..it will erase everything in there and i cant track down the phone anyomore?

I bought 3gs from ebay when i am trying to download a app its coming up with previous owners id and password on it.can someone tell me how to reset it so i can use my id on it

i bought this iphone 3gs from ebay.when i am trying to download a app its coming up previous owners id and asking for password.how can i reset that and start it with my id and password.plz help.

arungaur wrote:
i bought this iphone 3gs from ebay....
To make it truly yours...
Set it Up as a New Device > http://support.apple.com/kb/HT4137

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund.

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

HT204022 I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.

I brought a iphone 5c from ebay, when i recieve the i item its loked with i cloud, and also had a tmobile sim card in the slot...now i cant access the phone because its locked with i cloud,i do not have the owner details to contrac him,,

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