I brought an iphone 4 from someone and they said they never set up an icloud password how do i delete her account?
I can't create an icloud because it has the person I brought it from logged in and she said she don't remember setting up am Icloud password or account
Try recovery mode as described here. You may have to try to get into recovery mode more than once to succeed.
http://support.apple.com/kb/HT1808
Similar Messages
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I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?
You don't. Take it back to them and ask them to unlock it. If they refuse, or if they have now vanished off the face of the earth, you own a brick. There is no way past the activation lock without the proper credentials.
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i bought an iphone 4s from someone and i dont know password of his Apple ID and i need to update the apps on my new iphone i need a solution please
The only solution is to erase the apps and purchase them through your own iTunes Store account. You have no legal right to those apps - the license is not tranferrable - and cannot in any case update them without the orginal purchaser's Apple ID.
Regards. -
I have a macbook pro i bought from someone and I need to clear all this other persons info, i don't have a the cd by the way so thats the challenge I'm against. its a early 2011 macbook pro 8.1 and it has 10.6.6 snow leopard on it and i would like to get it to mountain lion but didn't know if downloading that would clear the memory as well? any ideas?...
1: Backup any data off the machine. Download the free MacTracker
2: Apple menu > About this Mac > More Info > Macbook Pro 3,1 or like model number, punch it into Mactracker.
3: Find out what OS X version came originally on your machine. how far you can go.
Things to consider before upgrading OS X
4: Inexpensive. $ If < 10.6.3, then order the 10.6.3 disks by calling Apple via phone.
5: More money $$. If > 10.6.2 then call Apple ia phone for the machine specific versions as the 10.6.3 retail version won't work.
6: Follow these links to wipe and install
How do I securely delete data from the machine?
How to erase and install Snow Leopard 10.6
7: Run Software update to get to 10.6.8
8: Check hardware requirements for 10.7 or 10.8 using MacTracker , install more RAM if need be. $$$$.
9: Optional, more $$$. Run AppStore and install 10.8, or call Apple for 10.7 (better stay on 10.6 if 10.7 is the best you can do)
Must follow about using the disks to wipe the machine of previous owners data squirreled all over the thing.
Only thing "free" is the advice. -
I bought a hp webOS from someone and they didnt reset to factory setting
I have bought a HP webOS from someone and I am trying to purchase a game, but the old owner didn't set it back to factory settings. I went and tried to reset it, but it needs her password to continue.
This question was solved.
View Solution.Hi! you did not specify what product you are having problems with. If it is an HP Touchpad, the link below should help:
http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/bd-p/palm-webossoftware
Regards,
Louis -
I have just purchased a new iphone 4 from Apple which they advised was sim free however, when I fitted my 3 sim it advises invalid sim, any ideas whats wrong, Apple not being very helpful???
Yes Iphone 4 in UK. What is the pop up message if phone blocked? Are iphones provided by Apple direct sim free?
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I forgot my iphone 5c icloud password and i got it from someone and they forgot the password too
i need help on a iphone 5c , someone gave me a iphone 5c and they forgot theyre icloud information and it asks for it so i can activate it , any help ?
No, Activation Lock works perfectly. It cannot be bypassed.
Without the correct credentials, you have a brick.
The rightful owner could try
https://iforgot.apple.com -
I purchased an Iphone from UAE and I'm using it in India, so is there any chance of getting Facetime here?
There is no chance. If FaceTime is missing from the phone, it can not be installed.
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ok i bought an iphone 4 from a friend he told me the story about it saying he had a glass of sweet tea with a little bit left, and he had dropped the phone in there upside down and it completely screwed up the phone and it was freaking out. after a while he said it all went away as if nothing happened but now the home button doesn't work so is there a way to fix the home button without taking it apart or sending it somewhere to get fixed?
You can make a Genius Bar appointment at your nearest Apple Store or start here https://selfsolve.apple.com/agreementWarrantyDynamic.do to send it in. In either case it will cost $149 USD to do an out-of-warranty replacement.
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I Having major issue ussing my Iphone that I brought on Ebay. IS this a junk phone now or can I go to apple to get this fixed for the Apple ID
Haitianstarz wrote:
IS this a junk phone now...
Probably...
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.
Haitianstarz wrote:
r can I go to apple to get this fixed for the Apple ID
Apple will not / cannot help you. -
HT201441 I bought an iphone 5 from someone and I can't use it.
when I was resetting everything it turned out that they didn't deactivate their ituns account on the phone so I am unable to sign in. I tried to contact them to see if they can deactivate the account using icloud but it seems like that person isn't going to be replying. Is there anything I can do?
Sorry... No.
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i am unable to delete my Icloud account off my phone as it has been hacked and I am unable to retrieve a new password. Is there anyway I can remove it?
You won't be able to remove it without the password. If you can't reset it yourself, contact the Apple account security team for your country for assistance: Apple ID: Contacting Apple for help with Apple ID account security. If your country isn't listed, try contacting iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.
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I just bought a 5th gen Ipod from someone and now it wont turn on/boot up
I just bought a 5th gen Ipod from someone and restored it to factory setting I then uploaded my music to it and ejected it but may have unplugged it to soon. Now the ipod just keeps trying to turn on but doesn't and it won't respond to manual reset has anyone had this problem and what was done to fix it? thank you for your time I would really appriciate it.
The 5th gen iPod "classic" was the first "video" iPod. It's video capability is more limited, and supported video resolution is lower, typically only 320x240. Even if the video is standard def (SD), and not HD, it is probably at least 640x480.
Also, current iTunes Store video content (such as TV shows and movies) uses DRM (copy protection). The 5th gen iPod was designed before the iTunes Store started selling video content (as it does now); I don't think it supports the DRM technology.
If you have video content that is not DRM'd and plays in iTunes (such as video podcasts), you may be able to use the convert command in iTunes. Select the item on a list in iTunes. From the iTunes menu bar
File -> Create New Version -> Create iPod or iPhone Version
That version may play on your iPod, so iTunes will sync it. -
I bought my friends Toshiba laptop. Her itunes account is on there, hooked up to a credit card. She doesn't remember her ID. I think I had it emailed to her by typing in her email address and first and last name. Now that she probably HAS her Apple ID and Password, how do we remove her account from the laptop so I can use MY itunes?
Delete the ENTIRE iTunes folder from her user directory.
Frankly, you should be restoring the laptop as new, either using the restore CD provided by Toshiba or by reinstalling Windows with a Windows CD to remove ALL of her personal information. -
I have purchased iphone 5s from us and brought to India. So can I use warranty in India? Or warranty can be transferred for us to India ?
No. The warranty is only for the country that the device was purchased in. So for example, if you need service for your phone, you would need to have someone in the US submit the device (from a US mailing address). Or, someone to take the phone into an Apple Store for you.
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