"i" button disabled for PCs in Podcast area

Any PC user who downloads any new episode and clicks the "i" button in iTunes' Podcast area (not the iTunes Store) will get a blank screen instead of a continuation of the episode Summary. As this is a non-Apple problem, Tech Support is not going to fix it.

I started an email exchange with someone at iTunes Tech Support, explained it clearly two or three times. She simply stopped returning my emails. This is a problem for PCs only, so iTunes either assigned someone to do nothing, or actually decided to do nothing.

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