I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

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I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't s

I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my photo doesn't show up? My photo does show up when I click on "edit copy" or "edit original".
How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I have an external camera, IceCam2, connected to my MacBook Air, but I cant switch to the camera when I try to use videocam on a websayt. How do I switch from internal to externl camera? In use is Adobe Flash Player, but I cant open that program, is the s

I have an external camera, IceCam2, connected to my MacBook Air, but I cant switch to the camera when I try to use videocam on a websayt. How do I switch from internal to externl camera? In use is Adobe Flash Player, but I cant open that program, is the s

I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
More useful information can also be found here:
http://www.reedcorner.net/mmg/

HT204266 I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with

I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with an arrow pointing down. When I click on the app it pops up but there is no open button. How can I remove it? Tapping it won't work as it isn't on my home screen.

You'll have to contact the developer about this. Apple doesn't make this app;

Does anyone know if Apple are planning on releasing a new version of the iPad in 2013? I want to buy one, but would rather wait to get the latest one if they are planning on a release of a newer version later this year.

BEFORE JUST REJECTING MY QUERY, AS A POTENTIALLY NEW CUSTOMER I WOULD APPRECIATE SOME FORM OF AN ANSWER!!
I want to buy an iPad (my first one), but would rather wait a couple of months to get the latest one if they are planning on a release of a newer version later this year. I certainly cannot afford to buy one now and then update when a newer model comes out, especially if it's released only a couple of months from now.

The latest one came out just 4 months ago. Doubt one is coming out soon.
There are always going to be people who are one day out of their return period when a new device comes out, and that's just that. No one can predict. And we are all just users here who would have no idea. But I would get an iPad now given the last one came out four months ago.

Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't dele

Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.

Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Using trial version of Lightroom and photoshop. Plan to buy. but i have a question: I have two computers a desktop and a laptop that i use when i travel can the programs be installed in both computers?

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Check the end user licensing agreement at End-user license agreements FAQ

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I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more. I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more.
I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not shutting down Kaspersky. Help Please!!

Hallo, - I have a PC running Win 7 Professional. After running Kaspersky Internet Security 2015 the Creative Cloud isn't working any more.
I tryed to delete the cloud and reinstall (system error 1) it but no change. I also can't download Flash - even not shutting down Kaspersky. Help Please!!

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......can anyone help, please?!

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

I have a new IPAD4 which has synced pictures i selected but not music or films i selected from itunes library? I have had an account for years and never had issues syncing with iphone or ipod? when i attempt ipad the data shows and it cycles but nothing?

show the data shows whe i selet for sync (i have ticked sync only ticked icon) and selected two playlists - the data usage shows an extra 3.2 gb off my 32g ipad and the movies show up purple on the data usage bar, i press apply / sync it takes 20mins to go through 5 stages - never once do i see a song title or number in the update display. then when it finishes the data usage bar goes back to the lower amount before i tried to add the music and movies to my ipad?? The only thing that i have managed to move if pictures??
Im confused, ive always got on fine with moving, updating and syncing my iphone, ipod touch, have done this the same way but NO music or films
when i go through the summary section it says i have selected 757 songs (off two playlists) and i movie (from a digital copy via itunes), they show in usage bar b4 sync but then after sync nothing! i have tried both wi fi sync and normal, i have the lastest updates and CANT FIGURE THIS OUT
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Ive spent £500 on this and if i cant put my msuc or movies on it that makes it a very exspensive web browser, APPLE this should be easier .......! please help - im no techno noob beither grand master, just your average user so im sure people might know what to do... i freakin hope so!

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

Currently using Photoshop CS5, but with a replacement computer and upgrade to Yosemite, keep being told I need to install the legacy Java 6. Currently, Photoshop won't even open. I absolutely do not want to subscribe, don't want to mess with the cloud, ju

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This is the java you need for photoshop cs5 to work on mac os x 10.10 Yosemite
https://support.apple.com/kb/DL1572?locale=en_US
It's also possible you may have to reinstall photoshop cs5 even after installing the above java, because sometimes the upgrade to mac os x 10.10 messes up the photoshop cs5 installation.
You can download photoshop cs5 from here if you don't already have the install media.
https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

I have used lightroom trial before, and i found it good. So i joined the lightroom and photoshop program yesterday. And I have downloaded the photoshop. On the page of apps, I found out I have photoshop and lightroom, but on the front page, I have only d

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Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I can't open pages because it tells me that I need a new program. I have 08 and 09 installed on my new Mac bookair but 08 seems to be the default.

I have a new mac book air and it shows that it has pages 08 and the newer version pages 09 installed, but it only opens in pages 08. Now pages tells me I need to update the progammbefore I can open pages again. Even documents that I have created only yesterday won't open anymore. Any ideas?

I bought the computer and pages 09 via the apple store online and both programs were on the computer when it came. Up to the error message I hadn't even checked which one of the pages program I was working with.

I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

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