I buy a card for iTunes and I can't redeem code?
I buy a card for iTunes and I can't redeem code?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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Can Windows XP use a different sound card for itunes - I want to use a sound card for itunes and another for all ther apps
To the best of my knowledge, Windows is not capable of setting a specific sound card based on the app being used, it's all or nothing.
Try a google search or search the Microsoft site. -
HT1918 can I just use gift cards for itunes and not put a credit card on my account
can I just use gift cards for itunes and not put a credit card on my account
Welcome to the Apple Support Communities
You can do that without any problem. That's what some people do to purchase content from the iTunes Store, App Store or iBookstore -
i just bought a 25$ Gift card for itunes and i forgot my secuirty questions and i dont have a rescue email what should i do? Plz help
There is another option if you still know your ID's password. Call Apple directly and ask for the Account Security department. They will need to verify that you are the account holder, but they should be able to force a reset for your security questions if they do so.
For security questions they are required to get a support pin for the account from you. You can get one by going to appleid.apple.com (no www in front) and signing in using the Manage Apple ID button. The support pin is in the bottom-left corner of the password and security section, but don't generate it until they ask you to.
You will still need to verify one other piece of information with you once this is done. At this time, there is no other way to reset the security questions without having added a rescue email before losing them. An Apple Retail Store would actually need to call in for you too, so don't worry about not having one.
Good luck! -
Did latest update for itunes and now can't open Itunes. Get pop of :itunes was not installed correctly.Please reinstall itunes. Error 7 (Windows Error 126). Have reinstalled various times and still can't open itunes. Please help.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
If not how can I make that happen? The Paramore pre-order is $9.99 and I want itunes to take the money from the gift card and not my bank account. The charge won't happen until the 9th, when it is released.
I'm kind of running into the same problem with a TV season I bought. I have watched the first 4 episodes just fine but now a new episode is available and it wants me to pay for it. Even though I have already paid for it when I bought the complete season.
I think they are mucking around in the servers and causing this issue. I have reported the problem through iTunes and I hope they get it fixed soon.
EDIT: I just want to add that I didn't know AC/DC's new album was out, I'll have to go buy it. Thanks for the heads up on that. -
I get caught in a loop when trying to log into my account in iTunes and redeeming cards. When i enter my password i get stuck in a loop where i kept getting asked for it over and over again. The weird thing is intermittently - maybe after 20 or 30 times it lets me redeem/in. But then it has the same problem again... I tried chat and it kept dropping out. Any help would be very welcome.
Ok, time to report the issue here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Wanted to include my sister and parents in the Family Sharing group under the iCloud app, but I don't want them using my credit card for their purchases. We just wanted to be able to share pictures and/or videos and find each other, if necessary. Is there a way around my card being the default for them when they go to purchase something?
If you don't want your sister to make purchases on your credit card, then Family Sharing is not an appropriate way to do what you want. You can use Find my Friends to locate each other and you can use Shared Photo Streams to share photos.
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I need help please
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
my itunes code is not working. every time i enter code it says not valid.
thanks
graham
<Edited By Host>These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove the card code from your post.
As it's a £25 card I assume that your account is also based in the UK (cards are country-specific). If it is and the page that you posted from doesn't help (the code on my card is longer, so is it possible that you've scratched some of it off ?) then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
HT201209 I am in Germany and received a gift card for 50€. How can I redeem this?
Please help me
You won't be able to redeem it onto your US account. You will either need to update your billing address on your existing account to be in Germany (you won't be able to change countries if you have a balance on your account, use iTunes Match or have outstanding season passes), or you could create a new account with your German address - creating an account without giving credit card details.
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I Have always used the same debit card for iTunes and then the other day I tried to download an app and it said that I needed to update payment methods so I put in all of my details and it said that my card had been declined. I have no idea why and I don't know how to fix this. Please help
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Use itunes gift card for itunes match
Can I Use itunes gift card for itunes match
Yes you can use gift cards to pay for iTunes Match, but you do need a credit card on file. It will use the gift card money first, then your credit card for the remaining amount (if there is any).
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I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
good night, do not know what is happening can not buy gold with my visa card for itunes gives me error, but I have money on the card, always worked but this time not accepted!!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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