I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

Hi camilogalindo,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

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