I buy a iphone from a friend and i wanted to delete everything now i update my phone is factory locked, I buy a iphone from a friend and i wanted to delete everything now i update my phone is factory locked
Hello
I buy a i phone 3GS from a friend
This one was jail breaked ( i dont want and i dont need this )
I delete all the apps , i restored my phone with i tunes to the begin
Now my iphone is asking me to activate the sim card butt its not working .
I tried everything can some body help me please ! thanks
More than likely it was locked to a carrier and was jailbroken to unlock it. Now that you tried to update it, it has locked back to the original carrier. The only way to continue is to find who the carrier was it is locked to and see if they provide unlocking services and see if you qualify. If you knowingly purchased a jailbroken device, you should have known what would happen if you tried to update it. You have also forfeited your support from Apple and these forums.
Similar Messages
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I recently upgraded to the 5s, so I delegated my old iPhone 4 to a music player/daughter checking instagram and email. Three days ago I plugged the iPhone 4 into iTunes to update it, the OS began updating. During the update my computer went into sleep mode, interrupting the OS update. Now the phone will not do anything but show the screen with the graphic indicating to plug the phone into iTunes. I've tried a hard reset (holding down power button/home button), plugging the phone into iTunes before/during holding down the home button, holding down the buttons for various lengths of time in various permutations according to info I've found online, etc, and nothing happens beyond a brief showing of the Apple logo and then back to the same screen. iTunes will make a connection noise when the phone is plugged in but otherwise makes no indication that a device is plugged in (no iPhone button in the tool bar, etc.). Any ideas or do I need to take it to an actual Apple store and hope they don't tell me it is completely bricked?
Yep, done all that. Repeatly. Don't get any sort of recovery mode message or the phone showing up on iTunes at all. iTunes is most current version, all diagnostics show everything fine, and it works fine with my current phone. Just....nothing.
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I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with
I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up. -
I bought an iPhone 4 from a youngster who had put his own Apple ID on it but could not remember the password. I backed it up yesterday and restored to my new iPhone and it copied the Apple ID across too. Now I have 2 phones with it on. Anything I do?
that must be really annoying !!
so this is what you call
FIND MY IPHONE ACTIVATION LOCK Find My iPhone Activation Lock - Apple Support
when you start using iCloud on any iOS device and enable find my iPhone, this prevents a new user from using it, and also prevents anyone from using the phone
as it is locked to previous owners account ,this is also the case if when a phone is lost or stolen.
the only way around this is to have the previous owner reset their apple id by going to @ applied.apple.com
if they are unable to do this, then the only other way around this is to have the previous owner get a copy of their original receipt and call apple support who can then lift this lock if they get a copy of the receipt
unfortunately there is no quick fix -> the below link explains what you should do before you sell or give away an iPhone
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?
Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
All- I get this message ("iPhone can not make or receive calls. Restore from iTunes" (happend once while on airplain mode and now once while in wifi only area, out of cell range)). iPhone 4. Newest OS. Never happened with old OS! Cycling phone on/off does not help. Ignoring message causes phone to cycle off then on. After first time this happened, I restored. Six days later...same problem! Clearly a new fix is necessary. Suggestions?
I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc). Any suggestions? What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?
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I just updated itunes and started to update my phone to iSo5 when wireless connection was lost on my laptop, I can't get it back and it says there are no networks available-router is working fine, am using it on my iPhone now. Help!
Reboot your router. You by chance dont have a netgear N300 WNR2000 router do you? I had one of those and would lose wifi on it constantly, Switched to a Cisco wifi router and it works much better.
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i bought my iphone from faisalabad pakistan i dont know where is the original buyers of it now due to sm reason i had to make its software new and now its wanting id and password and i dnt knw that m v worried about it i paid 30000 rs to buy it ???
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution
No it's not true. It's one big practical joke being played on you by Apple.
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I was in the middle of installing the new update using the wifi at a local restaurant when I lost the wifi signal and my iPhone shut down, and now I can't get into the phone. I only get the iTunes logo with the cable pic. What are my options now?
Your only option is to connect your iPhone to your computer via USB (as the diagram indicates) and restore using iTunes.
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I syncronized my mom's iphone on itunes in my computer.. i put some music in her phone, but then, when i syncronized my iphone all my stuff went away and now i have all my mom's stuff in my iphone... even her apple id and everything... i am craying.. please helpe me to have my phone again
When you connect the iPad to the computer can you see any apps in the apps list at all in iTunes?
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Apps Tab on the right.
Do you see apps in that apps list? If you do, click on all of the apps that you want to sync.
Click on the Sync Apps Heading.
Click on Apply in the lower right corner of iTunes -
i have updated my phone with the new 6 IOS. Since doing this my icloud account keeps saying that verification failed and the certificate for service is invalid. Folowin this problem my phone also does not recognise my other iphone contacts so i cannot facetime or send imessage
You don't need an app. You need couple's counseling. I believe what you want to do may also be illegal in many jurisdictions.
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For the 2nd day my iPhone 5 will not let me download updates for apps. I've tried selecting each to click off wait, and have selected new updates indvidually instead of all together. Also have shut the phone down and have even deleting the apps completely and re-downloaded but to no avail. Each app continues to sit on my screen with the line below as if it is about to download but never does, and now any apps I've tried to updated will not let me use them.
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address? I wish to delete all reference to the old address. All help would be appreciated.
Hi.
Here is a procedure that should help.
1. Go to "Settings"
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4. Go to the bottom and click "Delete Account"
5. Confirm the deletion
6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
7. Add your new account
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