I buy an application and I can't update my apps
Hi. I have an Iphone5. My problema is that I bought an application and I can't update my apps.. and since I bought doesn't allow me to update my application and don't know if it's because the payment didn't perform well've tried several times with my card but I refuse to pay, I dont know what to do, help
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I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
As it says, I got a Mac Book Pro from my company and I would like to update the apps on it. They are registered to a former employee's Apple ID, is there anyway for me to change it to my Apple ID? Or do all of the Apps need to be re-purchased?
Welcome to the Apple Support Communities
You must repurchase the applications because you can't transfer programs from an Apple ID to another one -
How do I enable my iPhone as I can't do any updates as it keeps coming up " your apple ID is disabled"
Goonercole wrote:
Ok if my iTunes account is disabled how do I get it enabled please
I told you in the first post:
"If changing your password does not work, then contact itunes support." -
ps. my iphone is iphone5. Actually I can't find it anywhere in iphone.
Check: Settings - General - Restrictions - Installing Apps = ???
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Upgraded 4s to iOs8 and now can't update any apps
Facebook will not work. It crashes and returns to home screen. 11 Apps need updates (including Facebook). When I try to update them the wheel spins for a while and the update button reappears. I have tried a Restore and it still happens.
Set it up as new device, make sure all the apps are updated in the iTunes library and try to use iTunes to restore it again from the latest backup:
iOS: How to back up your data and set up your device as a new device -
Hi how do I change my iPhone 5 from USA App Store to the uk App Store as I can't update my apps
How do I change my iphone5 App Store from USA to uk I went on EA Sports to check out what new games there are and it took me to the us App Store and now my App Store is set to us and I can't update my apps cause it keeps telling me to change to the uk store but I don't know how to do it
Follow the directions here:
http://support.apple.com/kb/HT1311 -
I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!
Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer. -
I am using UPK developer 12.1.0 single user. My sofware has crashed and needs reinstallation. Please suggest how can I take back up of my source files. I am unable to open the application and i can not locate the library backup folder on my local machine.
Also, does reinstallation takes the back up automatically or the files will be lost. Please help.Here are a bunch of scripts to get folder size under all circumstances. Take your pick.
https://gallery.technet.microsoft.com/scriptcenter/site/search?query=get%20folder%20size&f%5B0%5D.Value=get%20folder%20size&f%5B0%5D.Type=SearchText&ac=2
¯\_(ツ)_/¯ -
can't install from application install dvd and i can't update to 10.6.8 after i restore my macbook pro from mountain lion. when restart and i press command it still has recovery mountain lion show on my screen.
What model is the MBP? Did it come with OS 10.6 or a later OS? Is the install DVD one that came with it or something else?
You can't run an OS older than Mac on it.
But if came with 10.6 installed & you have the system discs, you should be able to erase the drive & reinstall the original OS. -
I have a problem with my iPhone 4s. Location Services is turned on, but off in applications and I can not change it. It's just marked in gray. What should I do?
No - restrictions are not on...
and under privacy>location Services - just like before - I can´t change it here -
my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.
Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com. -
I want to download the new version of Firefox for my laptop, but every time I update Firefox I lose Robo Form and I have to buy it again..How can I update without losing Robo Form????
Hi Livi 2412,
You can re-download apps again if you wish by using your past purchases list:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
TS1702 I updated Facebook application and I can't open it it shut down immediately
I updated Facebook application and I can't open it it shut down immediately what shall I do ?
And how to change my Facebook profile picture or cover photo from my I pad ?Try giving it a reset. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and try again.
If that doesn't work, look in the app's page in itunes. It's entirely possible Facebook has put out a 'bad update' that is crashing. Look in the reviews to see if others have your problem.
There are other ways to use Facebook without the app. You can use safari to access either the regular facebook site or m.facebook.com . or you can look for third party apps. I have one called Facely but there are others.
the 'official' facebook app is buggy at best.
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