I buy Icloud on may 28, I can't back up since I purchase, it so use less

I buy Icloud on may 28, I can't back up since I purchase, it so use less, I try to contact apple suport but I don't have they email, I'm leaving in indonesia, hard to do contact with lng distance, and I never receive any itune invoce too, please advise me how to fix my problem.
Thanks

You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up

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HT4436 I have now downloaded all of my CD's to my itunes library and have since only purchased new music using itunes Store. This itunes library is stored on an old Dell Desktop that I am getting ready to replace with an iMac; how can I move the music? 8

I have now downloaded all of my CD's to my itunes library and have since only purchased new music using itunes Store. This itunes library is stored on an old Dell Desktop that I am getting ready to replace with an iMac; how can I move the music? 86GB
Is the music I downloaded from my CD's already in the iCloud or only the music I purchased on itunes?

This might help: http://www.macworld.com/article/1146958/move_itunes_windows_mac.html.

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I inste

Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?

I'm going to assume the consolidating files does not work due to hard drive space limitations.
Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility? That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
Also, using the Apple article on moving the library, take a slight twist on what it says. Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation.

How to retrieve all datas that lost when i update my iphone4 to that 6.10 ios. i tried to look at may i tunes in my computer but it seems that i forgot to perform back ups since i purchased this phone 2yirs ago.. pls send me an advice..thank u.

how to retrieve all datas that lost when i update my iphone4 to that 6.10 ios. i tried to look at may i tunes in my computer but it seems that i forgot to perform back ups since i purchased this phone 2yirs ago.. pls send me an advice..thank u.

All of the data should be on your computer, simply sync it back.
If the update was done via iTunes on the computer, the first step in the process is a backup of the device.

How can I back up my iTune purchases to a disc

How can i back up my iTune purchases to a disc?

There used to be a feature to do this in iTunes but from what others have said it is gone in recent versions, probably because most people do not find it practicable to do it that way. New libraries tend to range in hte tens to hundreds of GB and backing up to 40 DVDs just isn't in the cards. Get an external hard drive and use that to back up your whole ocmputer (including photos which you cannot download from anywhere).
If you absolutely must back up to disc then you'll have to use a burn utility or Finder's burn to burn the iTunes folder contents in bits and pieces.

Can I back up a PC and a Mac using the same Time Capsule?

I'm trying to set up a PC and a Mac to backup on Time Capsule, but can't seem to get the PC to back up. Does anyone know if it is possible. My Mac works fine but I would like to also back up the PC.

I haven't tried it, but Genie Timeline Pro claims to be able to backup to the Time Capsule.
You might want to take a look. Contact the Genie folks to verify on this.
Genie Timeline Pro | Overview | Time Machine Backup Software for ...

HT4623 What can I do when I have purchased coins to use in an app and it doesn't deliver them?

I have purchased coins in Ponon (like Tetris) and I didn't get them. I have sent emails to customer support and so far no response. Who can I contact to get a refund? I don't fully understand how all this iTunes and app stuff works, but I don't seem to have any luck with it. There doesn't seem to be any help area and when I go to app support in ponon it just goes back to an ad to purchase other games, the developer website doesn't show. Anybody know what I can try? The game is PONON and the maker is MYBOGAMES. I am really frustrated.

Your first step is to contact the developer, that is who made the app and understands it.

What I can and can't back up to icloud on my PC

I'm not sure if this is the right place but thought i'd start here.
I think, from what I can see from others posts, you can only back up music purchased through itunes to icloud, is this correct?
Can you back up documents through itunes / icloud?
I would like to get an ipad, yet my normal computer is a PC laptop. If I back up to icloud will i only see purchased music and pictures on the ipad? I know you can't plug external devices such as USB's or hard drives into an ipad so is there any other way of getting everything that's on the laptop, visible on the ipad (mainly as I want to stop using the laptop).
Thanks in advance

ahahaaa....found it. On the start up page to the left is a list of programs on Windows.
Click onto all programs....then icloud and up pops calender, contacts,find my phone,icloud ,photo stream etc.Click onto any of those and boom boom your in.
I tried to access icloud by opening it up on the start up page then hitting icloud help and then find my phone and it always turns to the grey screen and the search engine going no where.

Can't purchase from itunes using my iphone 3G, saying I need iOs 5

Hi,
I can't seem to make any purchases on itunes using my Iphone 3G as it is stating that I need iOs 5 however itunes will only let me update to software version 4.2.1. I have never had this problem before, I have itunes 10.5 installed, please help!

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

I only show one iCloud on my IPhone that can do a restore. I synced it with my MacBook Pro and I think that may have messed things up. Prior to that I have several backups. Will a "genius" be able to access the info I need?

If things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.

HT204053 I buy icloud for save my data, but I can't backup to icloud since I purchase it, and I lost my email from itune that I can cancel that on14 day, please andvise me, how to cancel my purchase since I can't back up my data is feel useless spent more

I buy icloud for save my data and app, but I can't back up my data since I purchase, and I lost my email that I can canceled on 14 days, I please advise me since it useless buying without able to backup my data, I just want to canceled

Please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

Puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in l

puchased music in itunes. but no file can be found. Have checked for available downloads but nothing available. Went to purchase again thinking i would not be charged again, but it warns me that i will actually be buying again and may have duplicates in library after purchase. Normaly after i purchase from itunes, it is a free download any time after, and on my other devices.
Why can't itunes locate these files?

It has always been very basic to maintain a backup of the important files and data on your computer.
Use that backup to put everything back.

Can't buy iCloud storage for second time on same card (accidentally missed .99c payment). Payment information won't accept my country:region and will not let me hit complete. Please help!!

Please help! I've cannot update/amend my payment info after accidently missing the payment for more icloud storage. I would like to purchase it again using the same card and it wont let me. Any help or suggestions greatly appreciated!

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I cannot verify my email for icloud, so I can't back up

I tried to change my apple id email because I got a new one and I can no longer access the old one. Now I can't back up icloud and it keeps telling me I have to verify my account before doing anything else! I need to buy a new phone because mine is having issues but I don't want to lose all of my messages etc.
Please help!

Hello,
Thanks for the question. I understand that you have recently changed your email address associated with Apple ID, and are now experiencing issues with iCloud. It sounds like the new address has not yet been verified. Let’s check, and if not verified, go ahead and do so:
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
You may also want to check out the following resource:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M.

Can't back up my Iphone5 to my macbook pro, it tells me it may be corrupted, also I don't know how to delete the old backup to redo it

Can't back up my Iphone5 to my macbook pro, it tells me it may be corrupted, also I don't know how to delete the old backup to redo it

Hi Caveman337,
Welcome to the Support Communities! The resource below will explain how to delete an old iTunes backup. Before you do this, I would suggest creating an iCloud backup of your iPhone.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977
Back up using iCloud
If you're using iCloud, it can automatically back up your content. Use these steps to turn on iCloud Backup:
Tap Settings > iCloud > Backup. If you're using iOS 7 or earlier, tap Settings > iCloud > Storage & Backup.
Tap iCloud Backup to turn it on.
Tap Back Up Now.
After you turn on iCloud Backup, iCloud will back up your content automatically. You can return to this screen to see when the last back up happened.
Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support
http://support.apple.com/en-us/ht4946
Where your backups are stored
The folder where your backup data is stored depends on your computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in these places:
Mac: ~/Library/Application Support/MobileSync/Backup/
The "~" represents your Home folder. If you don't see Library in your Home folder, hold Option and click the Go menu.
Delete a backup
If you want to delete a backup created by iTunes:
Open iTunes Preferences:
Mac: Choose iTunes > Preferences.
Windows: Choose Edit > Preferences. Learn how to turn on menus in Windows 7 and 8.
Click Devices. (The iOS device doesn't need to be connected.)
iTunes will show the phone number, International Mobile Equipment Identity (IMEI) number, and serial number of the backed up iPhone when you position your mouse pointer over a backup. (Only the serial number will be shown for iPad and iPod touch). You can use this to find the backup you want to delete.
Select the backup you want to remove.
Click Delete Backup.
When prompted, confirm that you want to remove the selected backup by clicking Delete Backup.
Click OK to close the iTunes Preferences Window.
Backups that have a date and time stamp in the backup name are copies of backups created by restoring the iOS device. The date and time in the left column are when the restore-from-backup occurred. The date and time in the right column are the last synced date; this shows how current the data is.
I hope this information helps ....
- Judy

I buy Icloud on may 28, I can't back up since I purchase, it so use less

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