I buy my songs and then i find out they have gone to some unknown part of my laptop, they say locate my songs which i have bought but to no evail io cannot find songs which i have purchased, you are cheating me out of my money which i bought to buy songs

so unfair itunes, you take my money, i download your songs, and then you store them in some remote part of my computer, which i then cannot retrieve , without much trouble. you people are so unfair to simple minded people like me, all i want is my music which i have legitamatlly bought off you, but it appears you steal it right back, and with passwords and such, never accept mine which is true, just have to let you have my last 18.dollars, which i have on credit, but to no use to me as you just rip it back, no wonder you are millionares and i cannot even find my songs, , so you keep my lousy 18 bucks, add it to your millions, cheers, betty gordon.

Hi Liza225
The article iTunes: Finding lost media and downloads will teach you how to locate your purchase. If you can not locate them, you can still redownload your purchases. Follow the steps in outlined in Downloading past purchases from the App Store, iBookstore, and iTunes Store.
I hope it helps...

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I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

I have purchased two audiobooks from iTunes. They play perfectly for about 13 minutes and then abruptly stop. I have purchased other audiobooks and have not had a problem. Please, any ideas on why this is happening and what can I do to fix it. Thanks!

As long as you use your computer like King Penguin stated for Report a Problem, you should be fine. If you can't get to your computer, are not using your computer, or your computer is not longer in the mix since you have been using your iPad, email iTunes support about the problem.
http://www.apple.com/emea/support/itunes/contact.html

TS1424 I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

See this post.
tt2

I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
http://www.telestream.net/flip4mac/

HT3546 I have been unsuccessfully trying to extend the wifi of my Time 2T Capsule with an Airport Extreme 2nd Gen. It works for a while and then loses configuration. I have done everything possible, disconnected it, reset it but it keeps failing, what to

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What model and firmware is the 2TB TC?
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I am fairly sure you are going to tell me your TC is AC model..
I would do a couple of things..
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Apple have removed all the useful diagnostics from the airport utility. There is next to nothing left. So you need to use the computer and its diagnostics to find signal levels in the location.
http://support.apple.com/kb/HT5606

I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling I must authorize this computer before it play pre purchased music. how do I authorize my computer.

I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
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Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
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Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

There are songs that I have purchased that are not showing up in my iTunes or in my cloud.

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also these do not even show up in the "purchased" folder in my library. How do i resolve this problem?

HT4314 How do you delete other peoples hardware ie ipods from game center and then re run so they have their own identity

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I do not understand what you mean by remove hardware from GameCenter. What is is Game center are games associated with the Apple ID used for Game Center (Settings>GameCenter).
What exactly are you trying to accomplish?

I have downloaded infinity blade 3 and then deleted it because i wanted to install some other apps. but now i am trying to install the game again but its saying error 0xE8000004. I have about 6.5 GB space on my iPad. what should i do..

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These might help
http://support.apple.com/kb/TS3221
http://support.apple.com/kb/TS3694

HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

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stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436

Hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success

hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?

Try here:
iOS: Not responding or does not turn on

I have a mac OS X and when I close it and reopen my screen opens and then shuts down for an instant and then reopens. Does anyone have this occur?? I have shutdown and restarted often.

I have a mac OS X and when I close it and reopen my screen opens and then shuts down for an instant and then reopens. Does anyone have this occur?? I have shutdown and restarted often.

A Safe Mode boot might help ..
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
See if the problem persists.

In CS6 my created and then saved jpegs do not have the same icon as jpegs I receive from others. Whe

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It could be as simple as having two different file extentions jpg vs jpeg. As for the emails, that may depend on how you are attaching them to the email.
In most email programs you can open a new document then choose file attach or file import. Former would be attachments or links and the latter would be embedded.
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Using iTunes to put my CD collection on my computer and then to my iphone5, I have an older Optiplex with 40 Gb internal and an external 1.5Tb drive. Question is can I get itunes to point to the 1.5 Tb drive to store my music, and if so how?

Using iTunes to put my CD collection on my computer and then to my iphone5, I have an older Optiplex with 40 Gb internal and an external 1.5Tb drive. Question is can I get itunes to point to the 1.5 Tb drive to store my music, and if so how?

Looks like I solved my own problem by going to itunes, preferences, advanced, media folder location.

TS1538 "itunes requires a newer version of apple mobile device support. Please uninstal both apple mobile device support and itunes and then reinstall itunes." I have done this 3 times!!!

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many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
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Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I buy my songs and then i find out they have gone to some unknown part of my laptop, they say locate my songs which i have bought but to no evail io cannot find songs which i have purchased, you are cheating me out of my money which i bought to buy songs

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