I called Apple about my defective screen and.....
They will ship me another new phone overnight via FedEx. But like someone said in the forum, they wont be able to actually proceed with the order until tomorrow morning. I also noticed I had a couple dead pixels along the left side of my screen. I guess this wouldn't be a big deal for me if this was a 30 dollar phone. But since it's not, we all deserve a flawless phone, without question.
toodles
U suck ur getting my phone lol j/k that really ***** bout ur phone atleast it doesnt look like they are hasseling u bout a replacement.
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Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
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You have outdated iOS software so without upgrading it first there is little you can do. A restore will force you to upgrade as 5.1.1 is no longer signed.
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Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Sounds like you have corrupt backup data, if this occurs from one phone to another. Try restoring the phone as a new device, without a backup. Try using for a day before installing any other apps, etc. See if that improves the battery life. Then try syncing back applications a couple at a time. Something seems to be locking in the processor which is draining the battery.
Do you live in an area where there are Apple Stores? If so, try making an appointment with the Genius Bar to have the device checked out. -
My iMac turns on the start up chime sounds, you see the apple icon on the screen and then it just shuts off. Any ideas?
Do these two resets:
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
The 5 second timing is important to a successful reset.
PRAM RESET
Zap the PRAM
Shut down the computer.
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Turn on the computer.
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Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
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I'm having the same problem. Since it's the same problem, I thought I'd pigtail on this thread, rather than clutter up the forum with a duplicate. I can start a new thread if this is not appropriate.
I have tried a reset, using the sleep/wake and home buttons, with no success. I have also restored to factory settings, then restored to backup. It's still rebooting itself.
iPad Mini wifi (not Retina). iOS 7.1.1.
This problem started today. I updated to 7.1.1 soon after the update was released. -
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Greetings Jonathan,
Follow this article step by step. It is very comprehensive and covers this behavior: http://support.apple.com/kb/TS2570
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Welcome to the Apple Community.
Which Apple TV do you have. -
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kimmie92592 wrote:
It's not really common knowledge because I've talked to several people today and none of them knew about it. Also, when I called Apple they said no the new OS is not using data. Totally wrong answer. You'd think they'd know about it and at least tell people. The people who are going to be hit by this are people like me with the 200mb plans. I just think it's best to spread the word so people can know what's happening. I still don't know how I went through so much data in such a short period of time. It's not happening anymore though, not since I fixed everything up last night.
If you are using a free wifi connection, there are no data charges with iMessage. But in an area where you did NOT have a wifi connection, of course it used 3G and of course you got charged for it (or had it count against your plan limits).
I'll ask again - without a wifi connection, just what did you think was happening? How did you think your iPhone was able to magically send a message WITHOUT using any data connection? A little bit of rational thought would have made you realize that there was no way, over a 3G connection (which is a service provided by your cellular service provider, NOT Apple), that you can send or receive ANYTHING without your service provider's plan picking it up.
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if i upgrae ill loose all apps and moviesHave you tried resetting your iPhone?
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