I can access my hotmail account but can't open or preview any e-mails - nothing works, there's even no annoying adverts appearing
Noticed 27th Sept that although i can log in to hotmail and see a list of mails, i can't select an e-mail either to open or preview. Also no ads showing on RHS. I've tried in IE and hotmail is fine so it looks like a firefox issue. Disabled all plugins and rebooted but it's made no difference. Updated java plug in as said out of date and again rebooted but still no joy. Managed to log in to hotmail using firefox on an off site pc so must be my machine - any ideas gratefully received!
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Similar Messages
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42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro -
How do you retrieve downloaded music and playlists after a complete computer crash. I can log into my Itunes account and make purchases but my music library is gone. I have an external backup on a flash drive but for some reason the music does not show up there either. It's like I have a brand new account and have to start all over. Itunes must have an archive I can access to get my music back, right?
MayaPlaylists should be part of your backup copy.
You can redownload some purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can access secondary User Accounts but when in one no windows show up?
Hi there,
We are running an iMac Intel Core Duo 2 with 10.5.8 and are having issues with a second account. We set it up so that my girlfriend and I have an account each for our own iPhones. However we can't get her one to work.
We can access it and it takes us to her screen, however it never shows any activity or windows we might have opened. We know it works because if you turn Voiceover on we can tell it's still tabbing through menus and options and running behind the scenes. But the options it gives us are limited, and it's totally unusable.
All software is up to date, all disk permissions are OK and I have tried many of the help topics recommended on these boards. Even setting up a brand new account has the same issue.
Any help or insight you could offer would be gratefully received in case there is anything I've missed.
Many thanks,
SeanShould anyone come to this topic in the future and be having similar issues, after 3 days of trying and resetting various things I had no joy in rectifying the fault with the second user account.
However I have found a workaround situation for using an iPod and iPhone with the same iTunes. And it goes something 'like' this (from memory):
1. First up, be sure to have access to all the Music and preferences on your second user account by locating their folder in the Users folder and copying their iTunes folder in their Music folder somewhere safe. You may need to press Apple + I to access the folder and allow Admin access.
2. Start up iTunes by holding down the ALT key, which will give you the option to create a second account. Name it, say where you want it to be stored and start it up. When it's seemingly working, shut it down.
3. Copy the whole iTunes folder you backed up at Step 1 into that folder. This should preserve the previous Users playlists, album artwork, info etc.
4. Whenever you restart iTunes from now on, hold down the ALT key and it's simply a case of choosing which account you desire.
RESTORING iPOD
If however, like me, the iPod still won't work with the new account due to being synced with the faulty User Account's iTunes, then unplug your iPod, start up iTunes holding COMMAND + ALT and then plug it in. It should let you restore the iPod. Then quit out, restart the application and beginning afresh.
BE SURE TO GET EVERYTHING OFF YOUR iPOD THAT YOU WANT FIRST THOUGH OBVIOUSLY.
There are plenty of little apps out there that let you do so for free.
It doesn't solve the bigger issue listed at the top of this thread alas, but goes some way to getting your iPod back in commission again at least... -
TS3276 I can login perfectly to my hotmail account but can not see the contents. What is wrong?
I have more than one mail account. All of them are working except hotmail. Everything seems to be logged correctly. Even checked with "connection doctor". I can not see the contents of the hotmail account. What could be wrong?
When you read the ebooks on your iPad (with you logged in using your Acrobat account), did you explicitly save those files to Acrobat.com? Are you able to access those same files in browser?
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I just want to remove his email from apple id and change it to my other email so I can have my secuity answers for my Apple Id account. Plus it says
Forgot your answers? Send reset security info email to S•••••@hotmail.com. That email is my used to be best friend's account.P.S I didn't set up security and answers at all, he's using my account so he can only downlaod stuff and I can't..! how can I also disconnect him from using my account from his 2nd gen Ipod Touch...?
Message was edited by: Canadalover999Hi Canadalover999,
Thanks for visiting Apple Support Communities.
In this instance, you may want to contact Apple for help with your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Regards,
Jeremy -
Windows XP SP3
2gb intel, 80gb Hdd, 2gb RAM
At one time I had no problem accessing hotmail email.
I dont know if the changed occurred after a firefox update or
if maybe a grandkid changed somethingClear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Thunderbird -
Can not access my hotmail account on my macbook air
I'm a new and not technically hot user of the macbook air. I have an iPhone and iPad on which I access my hotmail account but I can't get it on my macbook? I don't know what to do. HELP. Thanks
tried it again but this time I didn't click on the advanced button...and it worked! Told you I was not a techie!!
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I cannot access my Hotmail account with Safari on my MacBookAir but I can access it on my Mac/Safari and also from my PCs. Has anyone experienced the same? Does anyone know a fix for this?
To find out if it's system wide or user specific, try this...
Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does it work in the new account? -
I have an icloud account which I can access via the web but when I go to systems preferences and click on the icloud it sends me to the mobileme closed site?? How do I get it to go to my icloud log in?
You're saying that when you click on the iCloud preference pane button it sends you to the defunct MMe
rather than giving you this?
Is your profile up to date, i.e. are your running 10.7.5? Make sure you click on the iCloud button and not the MMe button.
OT -
I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
i downloaded the GV app to my iphone but i'm trying to set up the app and it says it can't connect to google when i try to sign in to my google account.... any ideas what's wrong? i can access my gmail account just fine with my gmail app on the same phone
What's a GV app?
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I have got a new imac - set up my mail to access my hotmail account and i have logged on today and can't find MY mail ICON any where - this is my first mac !!
Hello
Have you checked the applications folder?
To quickly find it on the top right press the spotlight button it looks like that image
and type in Mail it should appear in the spotlight list, click it to launch mail or alternatively right click it and press open enclosing folder to find out where it has vanished too -
My laptop has crashed and I can't sync my iPad air. I have tried to back up off I cloud but it hasn't transferred all of my photos or music. Is there anyway I can access my iTunes account any other way?
Your iTunes account won't include your non-iTunes purchased e.g. music copied from CDs etc, nor photos that were synced from a computer.
To get non-iTunes music you will have to go via a computer. If you don't have that music on, for example, an external drive, then there are some programs listed half-way down this page which should be able to copy them back from a device : https://discussions.apple.com/docs/DOC-3991
For photos that were originally synced from a computer then there are apps such as Simple Transfer which can copy them between devices and/or to a computer (though photos are 'optimised' as part of the syncing process, so if you do copy them back to a computer then they might not be the same as they were on your laptop).
There is also this page for syncing to a new computer : https://discussions.apple.com/docs/DOC-3141 -
I can recieve mail to my hotmail account but i can not reply or send.
i can recieve email to my hotmail account but i can not reply or send.
with IPAD2I just thought I'd add to this post as I am trying to find a solution to the same problem.
Does anyone have any idea how to fix this?
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