I can access my music library, but not the Itunes store. Just getting a white screen. It starts to connect but just stops. Any suggestions?

I can access my music library, but Itunes Store is not opening. I am just getting a white screen. Any suggestions?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that didn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections
No data is lost due to a reset.

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Itunes store will not load. I can access my music library but thats as far as i can go

I can access my itunes library but I can not get the store to load or the itunes helper. I disabled my firewall and pop ups, tryed the dns flush and deleted bonjour. Still nothing?? Very frustrated! Could there be a screen resolution conflict or something else??

Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.

I can see my music library but when I go to shop the itunes store it's blank

I can see my music library but when I go to itunes store it's blank what happened?

I have the same issue with the blank store. I have my music I already have but I can't buy or preview any songs that the store finds for me. That's my main issue.

TS3297 Every time I open iTunes to listen to music, not access the iTunes Store, I get the password sign in box, over and over again. When I try to access the iTunes Store it does not except my password. This has happened since the last update.

Everytime I open iTunes to play music, NOT to access the iTunes Store, I get the password sign in box for the iTunes Store. If I click cansel the box pops up a second time.
When I try to sign in to the iTunes Store it does not except the password and pops up the sign in box afain,and again endlessly.
This started happening about two weeks ago.

if itunes will not run, you probably have mangled windows badly
one feature of windows 8 is the refresh that saves libraries,
because you are using windows 7, you will need to backup all files to another storage device

My ITunes library was wiped from Itunes app on my PC, but it is still in a folder on my hard drive. How can I reinstall my library back to the Itunes app? My library is available in Itunes on my Ipad but I can't find an option to synch to my PC?

My ITunes library was wiped from the Itunes app on my PC, but I think the files are still in a folder on my hard drive. How can I reinstall my library back to the Itunes app? My library is available in Itunes on my Ipad but I also can't find an option to synch to my PC?

How to recreate iTunes Library
No content shows up in iTunes after updating

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

ITunes update corrupted some of my music files so iTunes can't find the file, nor music I bought from the iTunes store.

After an iTunes generated update of iTunes, some of my music can't be accesed any more. When I try to play the file, iTunes says it can't find the link. This also happens with music I purchase from the iTunes store, so I've lost all this music; do I have to re-buy the purchased music again? My iTunes program is on my C drive, and the music library is on my D drive. In iTunes, I've set the ripped music to be placed in my D drive. The lost links are on some music files, but not others which do play music. Some compilation music files were split up into individual files, usually without LP art attached. Some album art was placed on wrong albums as well. Music with lost links have a ! mark beside the song name. File info says the link is on my C drive, but I can't find it there. Any ideas on how to get these lost files back. Thanks, Moizy.

Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I purchased the itunes match. How do I download music that is not from itunes store?

I have been trying to download music from my PC to the cloud. iTunes Match picked up the music I purchased from the iTunes store but did not download any of the music from my PC library. How do I download that music?

Hi,
I do not follow what you are trying to do. Firstly you don't download music from your PC to the cloud - you upload to the cloud!
Where is your music? Is it on your computers hard drive? Has iTunes Match scanned your iTunes library?
JIm

HT201272 How can I recover music I've purchased from iTunes store when my iTunes cannot find the file

I cannot re-download music I purchased from the iTunes store. I followed the instructions from iTunes support but that did not work.
When I find the music in the iTunes store under purchases, it states "downloaded" and will not let me re-download it.
What other tricks are there to use. I do not have the music on an iPod or CD because I always thought that once you bought it on iTunes, you could always re-download it if you got a new computor, etc.

If they appear under the Purhcased link as 'downloaded' then do you still have them listed in your iTunes library (where you would click on them to play them) ? If youdo then iTunes assumes that you still have them somewhere, and that there is no need to re-download them - try deleting one of them from your library and it should then get the cloud symbol for re-downloading.

I did not install bonjour when I installed itunes now everytime I go to the itunes store I get the blue screen. How to download bonjour? Do I have to re install itunes? If I do, will my music be lost?

I did not install bonjour when I installed itunes now everytime I go to the itunes store I get the blue screen. How to download bonjour? Do I have to re install itunes? If I do, will my music be lost?

I'd try the following document first:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store

How can I get iTunes to open to Library instead of the iTunes Store. It does it on one of my computers.

How can I get iTunes to open to Library instead of the iTunes Store. It does it on one of my computers, but I don't know how I did it.

For me, iTunes always opens to whatever I had selected previously when it was closed.
In other words, if I had Apps selected when I closed iTunes, the next time I opened iTunes it would be on Apps.

TS3297 I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". What am I doing wrong?

I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??

never mind. i think it just makes you review the information -- it looks like you have to click through everything.

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

For access to the itunes store, I get an error message -45054 ¿what can i do to fix this problem?

For access to the itunes store, I get an error message -45054 ¿what can i do to fix this problem?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I can access my music library, but not the Itunes store. Just getting a white screen. It starts to connect but just stops. Any suggestions?

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