I can access the music store but i cant purchase music

when i access the music store and i go to buy music it sends me an 11503 message saying "Cannot purchase Unknown an unknown error occured (11503) There was an error in the music store try again later" What is this and how do i fix it... itunes refuses to send me a response can someone please help me?

i have got almost the same thing!! i purchased music
and i have a slow connection because i have dial up
but when i got disconnected i got back online and
when i went to cont. downloading the music it gave me
2 diffrent errors!! error (502) and error (5555)!! so
what are these?? someone help me!!
Same exact error messages I got music store must be down

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HT1725 42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions

This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro

HT4059 I can access the ibook store but when I press "buy book" nothing happens. what could be the problem and potential solution?

What are the potential problems if I can't actually buy a book from the book store. My credit card is up to date, I am signed in. So what could be wrong?
Thanks, C

Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost.

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library

read this
https://discussions.apple.com/message/20429789#20429789

I cannot access the Itunes store, but I can update my apps.

I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

What should I do if I am trying to add audio from iTunes onto a Powerpoint presentation, but it keeps saying that I must first open up iTunes before I can access the music?

What sould I do if I am trying to add audio from iTunes onto a powerpoint presentation, but when I click on the Audio >> Audio Browser icon a little side bar pos up which says you must first open iTunes before you can access the music here (different words) even though I already have iTunes open on my computer.

Sandra Powers 14\' wrote:
which says you must first open iTunes before you can access the music here (different words)
Perhaps you would tell us what words it does show...

HT204088 Using my ipad 3, with ios6, I can access the itunes store and the App store when I press the icons, but the viewing pages are blank. I can see the toolbars at the top and bottom. The pages are blank for every tab. Help. The ipad works fine, other

Using my ipad 3, with ios 6.0, I can access the itunes store and app store by pressing the icons, but the screens are all blank pages, I have tool bars at the top and bottom of the viewing screen, but when I touch the individual tabs, the viewing screen is either white or dark grey...nothing else appears. Help.

Having the same issue, can someone please enlighten us?

HT1751 Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step.when I chose the itunes library to import itunes just said that its accessing the itunes store but nothung happened. I'm working on

Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step. when I chose the itunes library to import itunes just said that its accessing the itunes store but nothing happened. Does anyone know how to do this so that all my playlists are also imported and not just the music itself?

When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
As far as I know, if you simply have the Library (database) file and all your original music files, iTunes on that computer should operate as it did on your old computer. I believe that the Album Artwork, Genius Data, and XML files can be regenerated from the Library file. Not sure about the Extras file.

When im on itunes i press on the itunes store and at the top it says accessing the itunes store but wont do anything

when i click on the itunes store in itunes, it says accessing the intunes store but doesn't do anything

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom
PS You may need to update your iOS.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.
Running Mac OS 10.7.3 using itunes 10.6
unplugged other USB devices, disabled security, restarted computer. Next?

Try changing the DNS as described here:
iOS 5 update issues "Network...: Apple Support Communities

I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..

I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app? Anyone facing the same issue..

I have a 4S and upgraded to iOS 6 last week without any issues.
Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.

What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?

My daughter continues to request to change the password so she can access the app. store and download stuff with out my permission. How can I block the app. store from her ipod or change it so she has no access to it?

My daughter continues to request a new password when I change it so she can access the App. store and download stuff with out my permission? What can I do to block the app. store on her itouch or stop her from being allowed to change the password?

Hide the App store via Restrictions. See:
iOS: Understanding Restrictions

What is the "best" way to configure iTunes on an iMac with personal user acounts so each user can access the media library but sync devices on their personal user account?

I am trying to determine the best way to set up our imac so each user account can access the same media (songs, movies etc.) through itunes and also back up and manage their personal devices under their own personal user account. There are 4 users on our iMac. Me, my wife, and our 2 children. We have built an extensive library of music/media together using the same iTunes store account. I would like to establish a seperate apple id and iTunes store account for each of us going forward but have the ability for each of us to share our purchases. What is the best way to configure our system and devices in order to allow shared access to media and at the same time allow for individual management of devices including contacts, apps, photos, etc. Please help, I would like to do this once!
Thank you in advance!

OK, seeing as no-one replied (presumably because a lot of this information is on the forums in bits elsewhere) here's how I've got on so far.
Applications - just went through them. About the only one I needed was my media server app. Just downloaded and re-installed, had a quick look back though my email to find the license key and it all went on fine. Installation never seemed quite right on my old machine so solved that problem too.
Movies - New iMovies just copied across the clips and projects into their respective folders. Seems to have worked but haven't checked it all that thoroughly. Some duplicate footage here but I can trim this out at some point when I get a chance to go through here.
Documents - Just copied these across.
Photos - used an app called iPhoto Library Manager. You can download for free but have to pay to use the part that consolidates your libraries. Possibly if I was willing to spend a bit more time I could have got away without using this but given I didn't know the state of my different libraries and just how many duplicates I had this was too much of a convenience to ignore. Also got my library into a state where I can now spend a few hours organising it a bit better with Faces / Events etc.
Not attempted Music or iPhone sync yet as been stuck trying to solve a problem with my power adapter.

I can access the music store but i cant purchase music

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