I can connect to iTunes but can't connect to app store!!!!!!

I can connect to the iTunes store on my iPad but when I try to connect to the app store it says "Cannot connect to iTunes store". I have had my iPad for about half a year, and it has work fine since then. The last app I updated I think was minecraft.

Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again.

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App store in UK not showing updates on Itunes but showing them on devices, App store in UK not showing updates on Itunes but showing them on devices

When are the App updates on the UK App Store through iTunes going to start shopwing up?
I have 3 devices all showing App Updates. They can be updates through the device. iTunes 11.1.3.8 however says all my Apps are up-to-date, which they are not (and before anybody says anything - i only have 1 email adddress and 1 account and the stupid suggestion of moving a QT dll is never going to fix the App Store not detecting new apps).
It is damned inconvenient and rather labourous updating the same App on 3 devices, not to mention a cmplete waste of precious bandwidth.

Hello,
Thanks for your advice. Even though I did not take your advice, I guess it randomly worked! I went into the App Store, and went into a search. Then I went back to updates and it showed up. Even after they were updated, the updates section was working again. Instead of showing a blank screen, now it shows the usual "There are no updates" message.
Just a tip, if you have not updated recently, Angry birds has an update. You might want to search for that. I think apple pushed a silent update to the App Store to fix the issue.
Can someone please confirm that the issue is fixed? Then my question will be solved.

My new ipad4 can connect to itunes, but can not connect to app store. Please help.

Please help me to connect to app store for ipad4 but can connect to itunes. Thank you.

AlexLee123456 wrote:
Thanks for the help guys... iTunes is up and running (on my PC) however when I plug in the iphone it just doesn't connect to it, so I guess it must be itunes fault, however I have restarted my computer and this hasn't helped either
The iPhone is still stuck in recovery mode?
If the iPhone is not detected you will need to try other USB ports on the PC or try other USB cables. You could also try another PC/ Mac is you have one available to see if the PC is at fault.

Can't connect to app store but can connect to iTunes store.

I want to upgrade to Mavericks but I cannot connect to the App Store. When I try to sign in, it immediately reads: connection failed. However, I can sign in to the iTunes Store. I've scoured these forums but nothing I've read has helped. Can anyone help me?

There isn't anything about Firewall under Sharing.
I turned Firewall off under Security and restarted. Still no connection to App Store.
Turned Firewall back on and added App Store under Advanced to allow incoming connections.
Still no dice.
Could I uninstall App Store and redownload it? Can't find it to download though.

What web player I use on my ipad2 bot watch live sports and how I get it? PLEASE HELP. Also since I updated my ipad2 to ios6 cannot connect to iTunes so cannot get no apps nothing can connect to App Store but can't get nothing it's brand new?

What web player can I get on my ipad 2 so I can watch live sports? And how comes since I updated to ios6 I cannot acces the iTunes can connect to App Store but can't get nothing at all from there? PLEASE HeLP

Just connect the new iPod to your computer and setup the iPod via iTunes (instead of via wifi).
If you want to copy all the infor from an old iPod touch to the inew iPod see:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

Can't connect to app store nor itunes,youtube,viber and the notifications doesn't appear

At first i updated my ipad 3 software to ios 6.0.1 after this update my ipad didn't connect to app store nor itunes and when i am browsing i tried to open youtube page but it doesn't work there is message appear "the server is not responding" then i opened viber but also it doesn't work,need help plz ?!

Hello Cat0z,
Thanks for using Apple Support Communities.
When doing your troubleshooting for this issue where your iPhone is unable to connect to the iTunes Store, did you go through the article below?
Can't connect to the iTunes Store - Apple Support
Cheers,
Alex H.

Can sign in with Apple ID, but can't connect to App Store for updates

My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
Hope this helps a fellow user out there.

Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
If none of the above work then I would contact iTunes support.

I can connect to the internet and everything is working o.k. but I cannot connect to the app store. Error message reads Cannot connect to App Store

I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.

Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex

Can't connect to App Store on my iPad however I could connect to iTunes store

Hi everyone , I am newbie have n't used iPad before so don't know much details..but the problem I am experiencing is I can't connect to apps store or the game server which is always down every time..but I could connect to iTunes Store and I could check my mail and browse the Internet ..what should be my next steps to correct the problem?

Just got off the phone wih apple support for the same issue, but with iphone. itunes is down and may be for the next couple of hours.

Can't connect to app store or itunes???

When I try to access app store phone says you are steps away from downloading music and has a bunch of links...looks like a computer screen. Apple replaced the phone and it is still doing it. Could it be my itunes account? Can't buy or see any apps etc

I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.

Can't connect to app store or iTunes on iPhone

When I tap to enter app store or iTunes on my iPhone I just get message saying that it can not connect. Have tried pluging in iPhone to computer but that won't connect to the istore either. I know I'm using the right username and password. Can anyone help??

I got my Iphone yesterday (Feb 21st) and was able to connect to app store. Today I can not (either on the phone or PC). I downloaded and installed an app yesterday using it and synced the phone. I've verified my password and it shows account details and allows me to update the info but as soon as I click done, get the error. Any ideas would be great.

HT1933 I have tried everything including reseting my iPhone but still can't connect to App Store, and it's been over a week now! Totally annoyed now!!

I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!

Hello IamJudekow,
Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

I'm connected to Internet but can't connect to app store?

I'm connected to the Internet but then can't connects to app store. Why is that?

Did any one set restriction to App Store?
Settings>General>Restrictions

I can connect to iTunes but can't connect to app store!!!!!!

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