I can connect to my home WiFi and browse safarii but I get an error message cannot connect to app store when trying install an app. I can install an app successfully via 3G. I have just bought the I phone4s andIPad 2 bundle from orange. I have done a fu
Can anyone please suggest a solution. Thanks
A user account specific issue like this has me wondering if there's an issue with the iTunes preference files in your son's Windows user account, renee. (There's a different set of those in each different account. So a preference file issue can cause trouble in one user account but not another.)
Even if you're not getting a -50, perhaps try the following document:
[iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store|http://support.apple.com/kb/TS3288]
(Adjusting the Parental control preferences should be done inside your son's Windows user account. The command line technique can be done from within either account.)
Similar Messages
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I keep getting an error message "cannot connect to the internet." Is this a problem with my internet provider, or has anyone else had this problem.
I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!
b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates -
How do I export my iMovie '11 video and burn it to a DVD? I've tried 'Share' - 'Media Browser', 'iDVD', and 'Export Movie' but always get an error message indicating that my movie is too long to publish. Thoughts? Additionally, what does 'File' 'Finalize Project' do?
Instead of Share to Media Browser, what happens if you try Share Menu > Export Movie... (choose Large size) and save it to the Desktop?
If that fails try Share Menu > Export using QuickTime...
Then pick Movie to QuickTime Movie, then click on Options... which is just to the right of Export
Under the Video section click on Settings...
Then in the pulldown menu at the top, titled Compression Type: Choose Apple Intermediate Codec. Then click OK. And click OK again, and save it to the desktop. Once the .mov file is created, you can import that into iDVD and most likely it will work in Wondershare Creator if you prefer to use that instead. -
HT204003 when I try to launch passbook I get an error message cannot connect to itunes store
When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"
I get the same error message when I try to launch Passbook. I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.
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When i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
when i am in ibooks if i go to store i get an error message "Cannot connect to itunes".
ps - only when I tap browse. Everything else seems ok
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I purchased a new iPad 128gb but I get an error message " can not get mail the connection to the server failed"
Can anyone tell me what this means?Hi there Paradise bound,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
When using my ipod, i get an error message cannot connect to the server
I have an ipad 2 and Ipod touch 4th gen. Safari works fine on the ipad but occassionally, I get an error message of "cannot connect to server" on the ipod when I use safari. But the ipad still can connect with NO problem. Can someone explain why this happens and how to fix it?
ThanksSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I can't update latest pages keynote and numbers. I'm getting an error message (20)
so im getting an error message (20) when i try to update keynoye pages and numbers in the app store.
If this is an iCloud account the Outbox only appears when sending an email, so if it is still trying I suppose it should be showing now (not sure though, hard to replicate this)
What type of email account? -
I keep getting an error message "Cannot connect to server."
Can someone please help me with my phone, I cannot access Internet or my apps I keep getting an error message saying it cannot connect to server
Assuming that your phone isn't jailbroken or hacked to unlock:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings -
I get an error message " cannot connect to iTunes " on my iPad, what causes that?
I get an error message on my iPad "Cannot connect to iTunes store" when I try to connect for updates. Any idea what is causing that?
No idea what causes it, but it does happen. Try this.....
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ....
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. -
During setup of Iphone 6 I keep getting error message "cannot restore backup" from Icloud. I backed up my old Iphone 5 yesterday. Is it because of different operating systems? Please help. Thanks!
Does your iPhone 5 IOS is later than iPhone 6 IOS?
If true, you need to update your iPhone 6 before you can restore from your backup.
If not, is iPhone 6 connected to power supply? -
After I get the abovemention error message, the only option I have is to click "OK". Doing that gives me a white blank screen with the only option to "Cancel". Clicking on that brings up an Update screen to update an app I never downloaded. What's going on? How do I get rid of this?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Have rented a movie from iTunes but keep getting an error message cannot load film
I have downloaded a rental movie to my iPad started to watch it and it gave me an error of cannot load film, have tried deleting the film from my videos but cannot do that either, when I go back I to iTunes to start the process again it immediately tries to play the film but the same message come up. Any ideas?
Sounds like you might need to take it to an Apple Store but if it is an iPhone 3G it would no longer be under warranty.
Looking at the Apple Store online you can get an iPhone 3GS from $49 on AT&T if it comes to having to get a new one. Your other option is second hand. -
I have tried rebooting, disconnecting and reconnecting to the internet, and am still getting this bogus "can't connect to the internet" message.
Can you check your connection settings. Sometimes they flip to a proxy server. On Windows go to the Windows Control Panel and choose Internet Options. In the properties dialog click on the connections tab, then click the button marked LAN settings. Try putting a check-mark in the box Automatically detect settings and click OK. Then close the control panel and try launching Elements again.
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