I can download documents and photos to Facebook, but I am unable to download the same to create a email attachement. How do I fix this?

I know how to create pdf attachments. I've been doing it successfully for years, but as of a week ago, I am suddenly being prevent from attaching documents and photographs to email messages. They are not being accepted. I am, however, able to send documents and photos to Facebook messages, but not to email attachments. What do I access to resolve this problem?

What email application are you using?
If it's a web based email program, try clearing your cookies and cache:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!

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NavyWolf wrote:
OMGZ I love you lol...
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I don’t know the font. (One of our other employees had experienced the problem.) We did discover that if we saved the document and then reopened it, the text was all there.
You may close this issue.
Thank you!
Joyce M Drumm
[signature removed by host]

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Wendy P-G wrote:
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'''If this solved your issue, please select ''solved ''& chose the appropriate ''solution'' to close this ticket/question posting'''.

I can download documents and photos to Facebook, but I am unable to download the same to create a email attachement. How do I fix this?

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