I can download purchased music but cannot play music from the Cloud

Is there a problem playing music from the Cloud? I cannot play music with iTunes (PC) and iOS 6.0.1, but I can download purchased music form iTunes Store. Maybe there is a problem with server?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.  Use your backup copy to put everything back.
If for some reaosn you have failed to backup, then you can transfer itunes purchases from an ipod.  File>Transfer Purchases

Similar Messages

  • Just downloaded an album but cannot play one of the songs. How can I re-download?

    Purchased and downloaded an album from the iTunes Store... one song does not play correctly.
    All other songs play great, but the last one only plays 20s of the 3 minutes and passes on to the next song.
    How can I download the song again?

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copy from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
    tt2

  • Most of my library is being deleted of my iPhone 6 and iTunes no longer downloads purchases unless I select them manually from the cloud??

    I have recently purchased an iPhone 6 64GB and upgraded to Yosemite on my old MBA. Two main issues.
    1. iTunes does not automatically download purchases from the store, if I go store -> check for available downloads it tells me that I have no available downloads, yet I have about 10 albums and 10 films and countless TV series in the cloud. I can select to download these manually, but why does the check for available downloads not work?
    2. Most annoyingly my iPhone 6 keeps losing 90% of my music library. Previously I have been using an old iPhone 4s and used the iTunes Match service. I moved to China, music streaming is no longer an option due to terrible internet connections, blocked internet access etc etc, so initially I tried to download my music collection over wifi - took a long time, got there in the end. Then most of it disappeared, so I turned off iTunes Match on my MBA and iPhone and took to syncing old school via a cable, the library copied across (accept the music that iTunes had decided not to downloaded....) and all was good with the world again. Then this morning I went to access my library I had gone from 5000+ songs to 500 songs, my iPhone showed 50gb of free space. The only change over the weekend was that I turned on iTunes match on my Apple TV (which is kinda useless other than airplay with all internet issues here but thats a whole different story), but this shouldn't have affected my iPhone as match was turned off on it... plus I am sure iTunes Match shouldn't just delete my library....
    Any thoughts?!

    Just an update, following last nights USB sync all music shows as In the library on my iPhone, however only the same 500 or so songs are playable, the rest go from appearing to be in the library to going into the cloud and starting to download when manually selected. If on shuffle the music skips over them. The iPhone  memory usage shows only about 10gb used most of which is for the iOS/apps, so once again my music library is not on my iPhone. Apple have managed to take a great product and turn it into a steaming pile of turd.

  • I cannot play tunes from the cloud

    I have just bought a Mac book and added itunes and itune match; all my music appeared in the playlists as it should do.
    The problem is I cannot play or download some of the tracks that has the icloud button next to it; although I can do it with other tracks.
    The computer is authorised as it should be and imatch is active.
    This is becoming frustrating; can somebody help me please.

    Hello, Bro170. 
    You may find this article helpful when troubleshooting issues with iTunes Match. 
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Regards,
    Jason H. 

  • How do I add my new lapttop to my family iTunes? I downloaded music, but cannot play it

    How do I add my new lap top to my family iTunes? I downloaded music, but cannot play it on my laptop

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • I have a 4th gen nano that is loaded with my music library via a prior addition of Windows.  I now have Windows 7 and when I access I-Tunes and plug in my ipod I get a list of my music but cannot play it.  Open to suggests on how to solve this problem.

    I have a 4th gen nano that is loaded with my music library via a prior addition of Windows.  I now have Windows 7 and when I access I-tunes and plug in my Ipod I get a list of my music but cannot play it.  Open to suggestions on how to solve this this problem. 

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • TS2313 I have downloaded several articles but cannot play them off line. Do I have to be on line? I cannot get a play list on the iTunes app page. I have to go to the original download page.

    I have downloaded several podcasts but cannot play them off line. Do I have to be on line to listen? I cannot seem to get my list of downloads on the screen no matter what option on the lower menu choices?

    Settings > Store > Apple ID > sign out and sign in with the new Apple ID.

  • I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

  • My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom,  i have them download to itunes but cannot get them to the ipod.

    My itunes wont let me download podcast to my ipod, and i have a podcast account for bob and tom,  i have them download to itunes but cannot get them to the ipod. I dont know if its my my computer or my ipod.

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I can only play songs from the cloud that are checked with a dark checkmark-I have many other songs with a faint check that don't play

    I can only play songs from the cloud that are checked with a dark checkmark-I have many other songs with a faint check that don't play

    Restoring from backup will result in the iPod being like it was when the backup was made. If you restore via iTunes, you have to have all the synced media in your iTunes library since those are not included in the iPod backup.

  • Can I use Topaz plug ins with PS from the cloud?

    Can I use Topaz plug ins with PS from the cloud?
    Can I use Topaz plug ins with PS from the cloud?

    Your Creative Cloud account allows you to install software on two computers, regardless of operating system. Just log in to Creative Cloud from your second computer and install the app. See http://www.adobe.com/products/creativecloud/faq.html.
    If you opt to do so, your files will be synched between the machines and Creative Cloud itself.
    --- Ben

  • HT204146 Do I have to download the song to my device to pay it or can I play it from the cloud?

    I'm trying to save space. Can I play my music direct from the cloud or do I need to download it first when using iTunes match?

    Murilo.mac wrote:
    actually if I understood your question...
       When I'm listening to my songs through iTunes Match, i DON'T NEED to download it on my Mac or iPhone, I just double click it on iTunes and it it start streaming on my iTunes, of course this stream has to download the song while streaming, but it is automatically deleted when the music is over. If I want to listen to the same song minutes later, I will have to wait iTunes to buffer the song again.
         on iOS the same, I can listen to all of my songs through wifi/3G, but they are not downloaded on iPhone/iPad, just streamed.
      If you want, you have the option to download all the musics to listen to them when you're offline, but it's up to you
    As explained above, on iOS devices, the song is downloaded as it plays, but it is not removed afterwards.
    iOS devices will start playing tracks from iCloud as they download and will store them
    i.e, they will not be removed after playing.
    This is straight form the iTunes Match FAQ:
    https://www.apple.com/itunes/itunes-match/

  • I have used Firefox for many years. Now I can receive E-mail but cannot send it from Firefox. Just re-installed Mozilla and still cann't send E-mail.....

    I cannot send mail from Firefox. Can receive E-mail but cannot send it. This worked OK until today. I have had firefox for many years. Just reinstalled Mozilla and still cannot send E-mail from firefox.
    I use comcast.net for E-mail,using Mozilla to get there.

    If your Office email account's SMTP authenticated?
    Any error message provided and if so, what?
    Are you also accessing an email account and SMTP server provided by SBCGlobal.net with either email client and if so, are you able to send messages with this account and SMTP server when connected to the internet via SBCGlobal.net at home?
    And let me get this straight - both email clients work fine without any problems sending messages with your Office email account and SMTP server when connected to the internet at a friend's house that uses another ISP besides SBCGlobal.net but this is an Apple problem?
    If an Apple problem, then you'd have problems sending messages with this account and SMTP server regardless whose network and ISP you are connected to.
    Regardless what this more than likely under-trained or just unaware person at SBCGlobal.net told you, all ISPs have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
    Some ISPs allow the use of an authenticated server only that is outside of their network but some block its use regardless.
    Within the last year or so, SBCGlobal.net made a drastic change in regards to such restrictions and conveniently neglected to inform their customers beforehand. Those using an SMTP server that was outside of SBCGlobal.net's network regardless if the SMTP server was authenticated were required to "opt out" of Port 25 blocking with SBCGlobal.net in order to use an SMTP server that was outside of their network which was working fine before this change was made.
    Have you opted out of Port 25 blocking with SBCGlobal.net?

  • How do I download all of my music onto my iPhone 6 from the cloud.

    I recently purchased an iPhone 6 plus.  My music is on there but with the cloud symbol which means I have to download from the cloud to listen to it when not around wifi.  What is the easiest way to do this for all of my music.  I tried hooking my iPhone to my iTunes account on my computer with USB and syncing hoping all music on computer with show up on iPhone 6.  This did not work.  Still seeing cloud symbol.

    Dotted circles next to songs, won't...: Apple Support Communities
    What does the gray dotted circle in...: Apple Support Communities
    what does the dotted circle mean?: Apple Support Communities

  • How do I download music to my phone permanently from the cloud

    How do I download music from the cloud permanently on my I phone or I touch for travel when there is no WiFi?

    Hi debraro4s,
    Look for the download button and click it (it looks like cloud with a down arrow).
    iTunes 11 for Mac: Access all your music anytime, anywhere with iTunes Match
    http://support.apple.com/kb/PH12284
    Play or download songs from iCloud
    You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
    If a song is available in iCloud, it has a Download button next to it.
    To play the song, double-click it.
    To download the song, click the Download button.
    Note although the article is titled about iTunes Match, the iCloud download operation is the same without iTunes Match.
    Take care,
    Nubz

Maybe you are looking for