I can download the free trial but I cant install it. What do I need to do?

If I try to install it, my computer gets crazy

Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing

Similar Messages

  • I downloaded the free trial but...

    I have tried to open my FW files from my USB my pc recognize the name but it doesn't open anything. What can I do?

    You mean the free trial of Acrobat, correct? If so, are you sure the PDF is opening in Acrobat, not Reader? If it is Acrobat, the tools could be hiding. - if that is the case View -> Tools -> Content Editing.
    Just do not expect too much. Editing capability in Acrobat is pretty limited.
    Hope this helps.
    a 'C' student

  • Tried to download the free trial but it came up 'update failed' and i cant download it. Please help.

    I tried to download adobe Photoshop free trial but when it got to about 70%,It came up 'update failed' and it wont download. I've retried downloading it three times but still says the same thing. please help,Thanks

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I have downloaded the free trial but when I try to open Adobe Illustrator it just opens a web page with tutorials.

    Hello, I have successfully downloaded Creative Cloud and from there downloaded AI but when I try to open it all that happens is a webpage opens with three tutorials.   The program itself doesn't open.
    Any help would be much appreciated. 
    Many thanks.
    Sarah

    I hope you don't mind but I have added an image as I'm not very technical. 
    I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought.  When I try to open it I just get taken to the web page shown with the tutorials.  There is a download option in the top right hand corner and when I select that it just opens up creative cloud again. 
    I am sure I am doing something that makes me a complete idiot but I am not sure what else to do. 
    Thanks for your response.

  • I have downloaded the free trial, but when I opened Photoshop, it says that my trial has already expired.  I haven't even used the trial at all yet. Help

    I downloaded Creative Cloud and downloaded photoshop (64 bit) but when I opened photoshop it says that my trial has expired, and it was my first time opening it.

    Adobe trial software expired early
    Mylenium

  • I am trying to download the Free Trial for photoshop but it says that it is no longer supported with my computer. I am using a iMAC. PLEASE HELP!

    I have been waiting to get Photoshop all of 2014 and now I finally can. I tried downloading the free trial but then it took me to a page that said I could not download it because it was not supported. I am using a 2008 iMac that I got for christmas. Please help I really want photoshop!

    check the specs to see what versions you can use, System requirements | Photoshop
    (but you'll only be able to purchase cs6 or later.)
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I thought I downloaded the free software, but cannot figure out how to start.

    How do I start the program?  I received a PDF that I need to modify and thought I'd downloaded the free trial, but can't figure out how to open it.  When I try to open the PDF I got, the computer says I have to register a copy of Adobe first.

    Adobe trial software expired early
    And PDFs are not realyl meant for editing, so whatever you have in mind probably won't be doable, anyway. Well, at least not by just hacking it with Acrobat.
    Mylenium

  • I have just downloaded a free trial but now can't see the install anywhere on my mac? It's not in launchpad or finder? Does anyone have any ideas?

    I have downloaded the free trial and now can't find it. Can anyone help? I'm sure it'll be something simple but I don't know what I'm doing!

    Have you looked in the downloads folder?
    It's necessary to open the download package and then start the installation from there.

  • I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    I downloaded the free trial for Adobe XI Pro but now I cant find it on my computer or figure out how to use it. The only thing I see that downloaded is Adobe Download Assistant. How can I access the program?

    Assistanttolindsey the Adobe Download Assistant will download the installation files for Adobe Acrobat Professional XI.  By default they are saved to your download folder.  You can begin the installation process from there.

  • I downloaded the free trial of Lightroom 5 and love it but I can't export the images to a folder.  Is this because it is a free trial?

    I downloaded the free trial of Lightroom 5 and love it but I can't export the images to a folder.  Is this because it is a free trial?

    Yes, but I don't know enough about iPhoto to understand the consequences of "imported them into iPhoto first". In any event, I do understand the needs of Lightroom, and if the photos have been moved or renamed or deleted (or if the folders that contain them have been moved or renamed or deleted) outside of Lightroom, then this will cause the Lightroom symptoms you describe. You need to reconnect the photos in Lightroom using the instructions I linked to. Either that or move the photos and folders back to where they used to be after you imported them into Lightroom. Nothing else will work.
    In the future, please understand that your photos are never stored in Lightroom; they are stored on your hard disk somewhere and the very simple principle that you need to follow is that Lightroom needs to be informed of where the photos are at all times, using the methods in that link; or better yet by never moving or renaming or deleting the photos (and the folders that contain them) outside of Lightroom.
    As an additional recommendation, the idea of using both iPhoto and Lightroom on the same photos is one that could cause problems, especially for beginners. If you are going to use one of these software, then don't use the other one.

  • I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

    I've downloaded the entire software(the free trial) but now it wont open. how do I fix this?

    You can although did it not also identify a troubleshooting document for you to use?  The package for support option will simply make the installation log available for Adobe employees to review.  If you would like to respond with your token number I would be happy to look at the log file.
    Alternately you can follow the directions listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  This is exactly the same process which I would use to review your installation log.

  • If I download the free trial, can I still purchase with the student discount?

    If I download the free trial, can I still purchase with the student discount? I would like to make sure this program is the right fit for me but I still would like to be able to use my student discount.

    Yes, it should be fine.

  • I cannot download the free trial of Lightroom. In my screen it says that it is downloading but nothing happens.

    I cannot download the free trial of Lightroom. In my screen it says that it is downloading but nothing happens. I am trying for more than one hour now.
    I am using windows 8 and turned off my firewall from windows and kaspersky. I don't know why nothing happens when i click to download. I used internet explorer, chrome and firefox. Please help me.

    Joris1983 you can download the installation files directly from Creative Cloud Help | Download, install, update, or uninstall apps.

  • I am trying to download the free trial of Adobe but every time I click the link it just opens a blank internet tab. How do I successfully download?

    I am trying to download the free trial of Adobe but every time I click the link it just opens a blank internet tab. How do I successfully download?

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Hi! I tried downloading Illustrator for the free trial but I couldn't, it stops at 41% and it doesn't continue the download process.

    Hi! I tried downloading Illustrator for the free trial but I couldn't, it stops at 41% and it doesn't continue the download process. I did everything, uninstalled it and tried again three times, but nothing works. Please help!!

    Maria,
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for a chat,
    Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html
    or for Adobe phone Support,
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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