I can get my email from the iCloud website, but my password won't work on my home computer to receive and send email
When I open my email on my home computer, I can't receive or send email that is @mac based. I get a message that my passwork is invalid. When I go to the iCloud website, my password works just fine. Any clues?
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard
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How to I get my contacts from the iCloud to my new phone
I am having problems with my new iphone5 the lady in the shop saved all my contacts on the iCloud and said I could get them once I have started up my new phone.does anyone know how I can get my contacts from the iCloud to new iPhone. Thanks
It depends on how she saved them on iCloud. Check your contacts on icloud.com from your computer. If they are there, all you need to do is go to Settings>iCloud, sign in with your iCloud ID, then turn Contacts to On.
If your contacts aren't on icloud.com, she may have simply backed up your phone to iCloud. If that's the case, you would have to restore the backup to your new phone by going to Settings>General>Reset, tapping Erase All Content and Settings (which will erase the phone), then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup. -
My mail is frozen. I can get to it from the Mail icon, but then the touch pad feature does not function. I cannot move the mail page up or down or from side to side. No messages will open. Help!
Try closing the Mail app via the taskbar and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My phone died. How can I get my contacts from the icloud onto my mac?
My phone died. How can I get my contacts from the icloud onto my mac?
Have you checked that your contacts are in iCloud yet?
iCloud.com -
How do I get my contacts from the icloud on pc?
How do I get my contacts from the icloud on pc? I am not able to get my contact on a different phone. I can't even see my contact without iphone.
So tell me from where i'll be able to get my contact or contact backup in pcIf your contacts are in iCloud, you can view them from your PC at icloud.com. You can also download them as a vCard as explained here: http://support.apple.com/kb/PH3606. If your computer meets the system requirements, you can also sign into your iCloud account on your computer and sync the contacts using Outlook (PC) or Address Book/Contacts (Mac), as explained here: http://www.apple.com/icloud/setup/.
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I lost my iPhone 5 how can recover my photos from the iCloud
I lost my iPhone 5 how can recover my photos from the iCloud?
The only way photos are stored in icloud is in a backup from an ios device. This assumes that icloud backup was turned on and that camera roll was turned on. Note that photo stream is a slightly different service that is used to sync photos from one device to another, it's not really a storage service.
To retrieve photos that are in a backup, you need to reset a device (wipe all data from it) and perform a restore. Note that many users have had problems getting their photos back from a backup - for one reason or another. Remember, the suggested way of storing photos is to sync them to a computer or service like Dropbox.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup. -
I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?
Its possible the App is not available in the Canadian store if the link doesn't work for you.
https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8 -
spill water on my Iphone and I want to recover photos on my Ipad The pictures on the Iphone were not shared with other apple devices is it possible get my photos from the iCloud ?
Had you set your iPhone up to use Photo Stream?
Had your performed an iCloud backup of your iPhone before it was damaged?
If you did neither of the above, then your photos are not in the cloud, and they are gone.
If you performed an iCloud backup, then it would contain the photos in the iPhone's Camera Roll (taken on the iPhone) at the time of your last backup. You could restore this iCloud backup to a device.
If your iPhone used Photo Stream, those photos are immediately accessible to your iPad if you set it up to use the same Photo Stream. -
My iPhone has not downloaded from the iCloud properly but I have added more stuff since can I back up
Regarding the first question, the following gives details on what should be done with a phone being transferred to someone else: http://support.apple.com/kb/ht5661
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I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error. i am using copy and paste to prevent miss typing the code.
Hi Lawrence,
Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave -
I downloaded a trial version of Final Cut Pro X directly from the Apple website but when i try to open the file, a message is displayed saying 'legacy file should be converted' what can I do to fix it?
Where did you download it from exactly? URL.
Exactly what computer is this. -
I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3. When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files. I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file. I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud. I would prefer to use my CS3, if possible. Can anyone advise me what to do?
The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Some options:
Upgrade to CS6
Join the Cloud
Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
Camera raw, DNG | Adobe Photoshop CC -
I updated my ipod touch 2G to 4.2.1 on a different computer, but now it won't work on my old computer. How do I fix it so I can get it to work on my old computer? Previously it was running on 4.1
To recognize your iPod touch on your Mac, AMDS has to be installed.
To reinstall follow this article:
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
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