I can get to the main menu of my movie but it wont play

I just downloaded WWZ and i click on it through iTunes and I can get all the way to the main menue but when I click play it just gets stuck there and doesnt move on to the feature. How can I get this to work?

Hi there,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
If you continue to experience issues, then you may need to report a problem to the iTunes Store using the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

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