I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?

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I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already login with my own Apple ID.

I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.

Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

HT203167 I can see my purchases in the ITunes store but when I try to down load them I get an Error Code 5105 and the download stops

I can see my purchases (movies specifically) in the ITunes Store when I filter to purchased but when I try to down load the movie it starts to down load and then says Unable to Download Error Code 5105. Can anyone help?

Topherinduont wrote:
I can see my purchases (movies specifically) in the ITunes Store when I filter to purchased but when I try to down load the movie it starts to down load and then says Unable to Download Error Code 5105. Can anyone help?
Hi, I had this problem when I first went to use iTunes with iCloud. using Windows 8 OS. Everytime I tried to download from iCloud error 5105 came up... not sure this will work for everyone, but pretty simple, I closed iTunes and restarted it and everything worked fine

HT1918 I have changed my new apple email address at the itunes store but when I try to buy an app on my iPad my old apple id (email) comes up and will not recognize the password. How do I change this? I tried going in through settings/tapping apple ID to

I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
Jaylsworth

How did you fix this??

HT204053 I'm in the Itunes store but when I try to redeem a free song, it tells me to sign in again, then a message "review my account"

When in the ITunes Store to redeem a free song; I am prompted to sign in to redeem code. I proceed in to sign in and a reply message; my apple id has not yet been used with the ITunes store. Please review your account information, as I click to review, it sends me back to the Itunes store.
I don't know what else I need to do. If anyone has helpful suggestions, I would appreciate it. Thanks

You can create a iTune and App Store account without credit card details
1. Sign out of current Apple ID
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (must be a valid email address)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

Mt iPad will not allow me to update my apps. My username and password are correct and I can buy apps with no problem but when I try and update it just says "cannot open iTunes"

My iPad will not allow me to update apps although I have no problem buying new ones. It says "cannot connect to iTunes" each time I try.

Same problem for me, too. It happens on my iPad, iPhone, and iMac. Weird because I have great Internet connectivity and I can log into and view my iTunes account. I've downloaded three new apps with no problem. But my iPad shows 14 apps needing updates, my iPhone shows 2, and my iMac shows 1. In all cases, clicking on "update" and entering the password results in the message, "Cannot connect to iTunes Store". It's the same result across multiple WiFi networks, even after resetting them.
I'll see if someone at the Genius Bar can help and then I will repost.

My iPhone 3s keeps showing that there are updates from the ap store but when I try to update it says all apps are up to date. Also when I select purchased apps it just gives me a blank page and not a list as expected

My iPhone 3GS keeps showing I have app updates but when I go to
App Store It tells me all apps are up to date. Also when I select
purchased apps It just gives me a blank page.

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

I'd like to buy a song from the Australian iTunes store but when I try to purchase, it says I am only authorized to but from the US iTunes Store. Any suggestions? Thanks!

I'd like to buy a song from the Australian iTunes store but when I try to purchase, it says I am only authorized to but from the US iTunes Store. Any suggestions? Thanks!

You could check to see if there are any other stores that you can buy the song from. How about the artist's website? I've bought a couple of MP3s and even CDs from Australian artist's websites.

I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song. What should i do?

I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song, with no warnings. I tried to delete and download it again, but it didn`t solve the problem. What should I do?

Restart your Mac and try again...
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I'm now showing I have 9 updates in the App Store but when I click on updates it is blank and won't load. Tried to reset but didn't help. What now?

I'm now showing I have 9 updates in the App Store but when I click on updates it is blank and won't load. Tried to reset but didn't help. What now?

Try again later today or tomorrow. Other users are posting the same issue > Apps update not working. Was before but...: Apple Support Communities
The problem has been reported to Apple.

I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

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