I can hear callers, they cannot hear me unless on speaker

i can hear callers, they cannot hear me unless on speaker
New iPhone 4
Have already done full resets

Hello Lorilynn63,
It sounds like you have already restored the device as new and the issue persists. If thats the case, then I would say that you have ruled out software as a possible culprit, and would reset the device with this process:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
          http://support.apple.com/kb/ht1430
If the issue persists then I would take a look at the Service Answer Center - iPhone found here http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne.
Take care,
Sterling

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