I can hear people but people can't hear me

Hi, sometimes when i receive a call the person calling can't hear me but i can hear them and sometimes when i call someone they can't hear me but i can hear them fine. Thanks

Do you have Microphone noise suppression enabled - Settings then Call settings and scroll to the bottom
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

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Can you hear other people, but they can't hear you? Here's how I fixed it.

If you're having the same problem I did where you could hear other people on a call, but they couldn't hear you and your microphone worked fine for everything else then you are in the same boat I was.
After a week of trying to fix it, a friend and myself have our phones working correctly again and my phone has been working fine for the past 3 days now.
To fix the problem, we re-downloaded the 4.2.1 file outside of iTunes and did a restore on the phone. (We both restored from a backup and it still worked). You can find the specific file download links on the 4th post on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 or through apple's support downloads page. Once downloaded, double click the file to open it (iTunes should open) and plug your phone in then do a restore. We both did ours from a backup and it still worked fine, the thing that has to be reinstalled is the update, which is what the restore will do.
It took my friend three tries of downloading until his worked, but for me it worked on the first try.
Good luck to anyone who also had this problem!

Good news! I believe I have fixed my phone!!
A friend of mine was having the same problem that I was having where you could hear other people but they couldn't hear you.
We fixed the problem by redownloading the 4.2.1 update. 4th post down on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 is a list of links to the update files. I downloaded the one for my phone and did a restore (from a backup) after downloading the file and double clicking it so iTunes opens. Since I've done this my phone has been working perfectly again!
It might take you a few tries, it took my friend 3 tries until his worked right and it worked for me on the first try. I'm guessing something was screwing up during the download.

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

When I phone people can hear me without any problem, but I hear very very bad. The sounds is metallic and it is very difficult to understand. Have anyone idea of what is it about. I guess is not a software problem but I am not an expert. Thanks in advance

When I phone people can hear me without any problem, but I hear very very bad. The sounds is metallic and it is very difficult to understand. Have anyone idea of what is it about. I guess is not a software problem but I am not an expert. Thanks in advance

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

All data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ?????

all data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ????? What is wrong with it???? How do I fix it????

You aren't attached to a bluetooth headset or other device for some strange reason? Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

I can hear people but they can't hear me

I can hear people but they can't hear me

Usually issues that have to do with Call audio, dropped calls etc, need to have the SIM Card/service ruled out first.
Take the SIM card out of your phone and put it in another to see if issue persists. If it does then its something with your location/service and you need to contact your service provider.
If it does not persist in the other phone then you will want to do a reset and then a restore if issue persists.
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414
Also a simple phone restart will fix 9/10 issues like that.

People stop hearing me but I can hear them!

Hi,
I hope someone can help me with this. I have had my BB for about 8 months and for the last two months for some reason during phone calls people stop being able to hear me. I can hear them perfectly but they can't hear me at all. It is usually after a longish call but it is starting to happen more frequently--i.e.. more than 4 times in a week and after only a 5 minute call. Very frustrating as this is my only phone and my phone calls tend to be important.
I can usually get up and working after hanging up but I occasionally have to take the battery out and wait a bit. I called TMobile and the best they could do was tell me to take out the battery and send me a new security package. This didn't help. My software is up to date. I am using BB desktop for mac.
Can anyone share any ideas? Do I need a new phone?
Thanks!
India

Hello,
i have the same issue and as i can see in the internet many people have the same problem.
Since i tried to find a solution and i could not, i started observing when i had the issue and i discovered that this most probably happens due to temperature increase. I live in a hot country during the summer and the problem appeared when the temperature was high and also i had use my phone alot playing around with apps.
The problem was happening randomly but once it happened i immediately put my iphone to the refrigerator for 5 minutes and then i could make calls succesfully again.
Please try to observer yours as well in order to confirm that this is the problem
-------------------------problem describtion------------------------------------
often the other party can not hear me speaking when making calls over the GSM but mic works fine for skype, recording etc

When using Skype with my MBA people can't hear me but I can hear them. Please help!

When using Skype people cannot hear me but I can hear them. Please help!

Hello there, Maribelita.
The following Knowledge Base article has some great steps to work on resolving the exact issue you're describing:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

In videochat with 3 people can only see one but hear all three

I was invited to a video chat that had three people. I was only able to see the person who invited me, the other two people were able to see me and the other two people but i was unable. I was able to chat with them using the microphone and hear them clearly. Maybe someone can help me!!
Thanks!

Hi postfh,
Go to System Preferences > Quicktime > Streaming tab
Set the drop down to 1.5mbps/T1/LAN
Restart iChat
2:39 PM Saturday; January 13, 2007

I can hear people on call but sometimes they can't hear me, it maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have an Iphone 4 13.5 GB, iOS 7.1.2. Currently when I make a call or someone calls me, I can hear people on call perfectly but sometimes they can't hear me. It maybe fine for afew mins but then sound drops again? Anyone have this problem and find a solution? Thanks.

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

People cannot hear me... but I can hear them

I am having a problem with my phone, when people call me, I can hear them, but they cannot hear me...any suggestions. I have restored my phone and I am still having issues.

Hello,
i have the same issue and as i can see in the internet many people have the same problem.
Since i tried to find a solution and i could not, i started observing when i had the issue and i discovered that this most probably happens due to temperature increase. I live in a hot country during the summer and the problem appeared when the temperature was high and also i had use my phone alot playing around with apps.
The problem was happening randomly but once it happened i immediately put my iphone to the refrigerator for 5 minutes and then i could make calls succesfully again.
Please try to observer yours as well in order to confirm that this is the problem
-------------------------problem describtion------------------------------------
often the other party can not hear me speaking when making calls over the GSM but mic works fine for skype, recording etc

TS1630 Hi have a problem with the speaker on my iPhone 4S. I can hear people during calls but phone has no sound for media or ringtones etc. any ideas?

HI
I Am having a problem with the sound/speaker on my iPhone 4S. Have no sound for media services ie iTunes but I can hear people when they ring me. Any ideas?
thanks

If you have a docking station try putting it on there. I lost my sounds, docked it and they came back immediately.

I phone 4 when face timing i can hear people but they cant hear me

i phone 4 when face timing i can hear people but they cant hear me. help

Having similar problem here only the other way around. The people on the other end of the phone can hear me but I get no sound at all. I can communicate if I plug in the earphones or put the caller on loud speaker. When this fault is occurring I also lose most sounds from my phone. Instead of getting an incoming message noise it only vibrates. I also lose all keypad and lock etc sounds. This problem comes and goes and is truly annoying. The phone is still under warranty but it will be an inconvenience trying to have this problem rectified. It would be interesting to know if it is a hardware problem or another problem created by the upgrade to this os system to 4.1. Either way it is a problem that Apple need to look at urgently as it appears to be fairly wide spread from my research on these boards. I suggest everyone who is having this problem also reports it via the feedback page on the apple site
Message was edited by: Shemax

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.

I calling people but I cant here a ring tone, they answer but i can't hear them when they answer. If they ring me when I answer I can't hear them . I have tried to reboot but has made no difference.Any help will be appreciated

I need help
Suddenly when I call people I can't hear a ringtone, I can see the call is connected, but I can't hear them. If they ring me I connect the call but I can't hear them. I have rebooted, but it made no difference. Any suggestions please

Hello Jeff,
Thank you for providing so much detail about the issue you are experiencing with the audio on your iPhone. I would be concerned too if the audio on my iPhone was not working unless using speaker phone. I found an article with some steps to take when you are experiencing issues like this:
iPhone: Can't hear through the receiver or speaker
http://support.apple.com/kb/TS1630
Thank you for using Apple Support Communities.
Best,
Sheila M.

Whenever I call people over a voice call , they can't hear me speak .. but whenever I use facetime/facetime call they can hear me on speaker , hearphones

whenever I call people over a voice call , they can't hear me speak , I can hear them speak though ! I've tried earphones and speakerphone .. but whenever I use facetime/facetime call they can hear me on speaker and hearphones

Hello Liamd2465,
Thanks for using Apple Support Communities.
For troubleshooting this issue where your microphone appears to not be functioning correctly, please follow the steps in the article linked to below.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
Take care,
Alex H.

I can hear people but people can't hear me

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