I can hear the sound but not the video

Hello i have a HP Pavilion dv7-6150eb with windows 7 , i just formatted my computer downloading every driver from your website and the latest Adobe Flash Player with the new IE11 and i have a problem with the videos i can hear them but not see them.
When i play a video i get a blank screen with sound and i can only see youtube videos but not facebook or internet videos.
Could you please help me
Best regards
Anthony

Hi,
For online videos, perform a clean install Flash Player may help:
  http://helpx.adobe.com/flash-player/kb/clean-insta​ll-flash-player.html
For offline videos, please download and install the following program, it will play nearly all video formats:
   http://www.videolan.org/vlc/download-windows.html
Regards.
BH
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