I can load cs5 in my new PC with windows 8.1, but it will not update. how can I update?
I can load cs5 in my new PC with windows 8.1, but it will not update. how can I update?
You can direct download and install the updates here: Adobe - Photoshop : For Windows
The updater for CS5 is well...outdated.
Gene
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I recently bought an new power mac with Logic Pro and Final Cut Pro Installed.
When I updated to the new OS X operating system, they need to be updated as well. And will no longer work.
But it says it is on another account. Not sure what account. How do I find out what account they are on? How or can I do I move them into my other account?
The Power Mac is registered to the account I am logged in on.Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Why safari can load webpages in my new computer with windows 7?
Why safari can load webpages in my new computer with windows 7?
Did you turn off the firewall?
You're welcome -
I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help with this please.
Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.
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I changed laptops and went from Vista to Windows 8. It requires icloud. I did icloud setup but it will not allow me access and wants to give me a new password. That is OK but it will not send me the promised password even though itunes recognizes my password
This has been posted for almost 2 weeks and not one reply. Thanks a bunch! As a newbie to OOo and Mozilla, I am not impressed with responsiveness to support needs with either. So, the future of my new experiment with going non-Microsoft remains an open question.
Oddly enough, the problem mysteriously went away. I have followed the same routine and changed no settings. Suddenly all of the downloaded spreadsheets were no longer read-only. So I consider the matter resolved. -
I installed google chrome and added it to my applications folder and it works but my desktop still has the icon of the chrome volume/disk and when i right click it gives an option to eject but it will not delete how can I get rid of it?
Drag it to the trash icon in your dock. This is a disk image, and you need to "eject" it, to get rid of it.
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I bought new laptop with 64bit win 7 but i am not able to download itunes?
I
bought new laptop with 64bit win 7 but i am not able to download itunes?In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
i have been using my hp c5580 all in one for years. i scan all my documents as pdf files. i have recently bought a new laptop with windows 8.1. when i scan documents it saves them as jpegs it will not give me the option to save as pdf now. i also do not have the hp solutuion center any more. how can i fix this. pdf files are very important in my line of work.
Hi,
No available software and drivers for Windows 8.1:
http://support.hp.com/us-en/product/HP-Photosmart-C5500-All-in-One-Printer-series/3575176/model/3575...
Please try Software and drivers for Windows 8 for the series:
http://ftp.hp.com/pub/softlib/software12/COL30128/mp-109095-2/PS_AIO_04_C5500_NonNet_Full_Win_WW_140...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Cannot update Firefox from 3.6.3 to 8.0
I've tried repeatedly to do this but it will not load up.
Now I cannot open new websites.What happens when you download and run the installer? (http://www.mozilla.org/en-US/firefox/new/)
Are you really running 3.6.3? You should update to 3.6.24 ASAP - http://www.mozilla.org/en-US/firefox/all-older.html
Your user agent string may just be set incorrectly. See below
* Type about:config in the URL bar and hit Enter
* If you see the warning, you can confirm that you want to access that page.
* Filter = general.useragent.
* Right-click the preferences that are bold, one line at a time, and select Reset.
* Then restart Firefox -
I need help with my new LG G2. I dial *611 but it will not recognize my phone number
I am having trouble setting up my new LG G2. When I dial *611, it will not recognize my number, and the 800 number refers me back to the *611 number. There is no live chat available on the website, so I am lost. Is this any way to run customer support?
It seems I am about the only G2 customer support you'll fund unfortunately. Chat is available on the support site after logging in to My Verizon on the web, but you have to click on Contact Us at the top right of the page then choose Live Chat and then Help with My device and then look to the right and wait for the red dot to turn green. *611 will take you to a screen where you can launch My Verizon or Click to Call which dials the customer support number. Unfortunately chat is about as useless as waiting for a rep to respond in the forums. Calling is the only way to get started and work your way up the chain. Going to a store is a hassle. What exactly is the problem you're having? You can't activate the phone or set up your Google accounts or what?
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I bought a new computer with Windows 8. I downloaded I Tunes to it. How do I transfer my I Tunes Library from my I POD to the new computer?
If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.
If you didn't purchase them through Itunes, then you'll have to download software that will strip the songs from your iPod. And here is a guide about how to transfer iPod music back to computer. Hope it helps. Feel free to email me if you need further help. -
Can I use a 2004 iPOD disk (2Z691-5108-A) to install iTunes to a new computer with Windows7?
See also the further information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links.
tt2 -
When I tried to sync my iPod Touch with my new computer none of the photographs were synced. I use Adobe Photoshop Elements 10. When I did it the first time the photographs were all muddled up in their albums. When I tried to sync again the photographs were all removed. On the third try I received an error message something like 'Unable to sync photographs program cannot be found.' Can anyone help. (It may be to do with Windows 7 and Libraries??)
Did you already try to delete the photo cache? iTunes: Understanding the iPod Photo Cache folder
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I just purchased a new iMac with the latest iLife suite. As part of the migration process in setting up the new machine the 3Ivx video codec was brought onto the new machine as well as my old movies. When I tried opening the movies iMovie crashed and told me it had a problem with the 3IVX video codec, in doing some research I found that the 3IVX video codec created a problem so I deleted it and downloaded Perian 123. The Perian 123 works well with Quicktime but iMove does not now see my old movies. At this point I cannot open any of my movies. Can anyone help? Thanks
There also might be a more updated, compatible 3ivx codec you can install, or just try re-installing a newly downloaded version of of the same old codec: http://www.3ivx.com/download/macos.html
Otherwise download and install MPEG Streamclip: http://www.squared5.com/svideo/mpeg-streamclip-mac.html
In iMovie hold down CTRL and click on the clips that don't open. Choose Reveal in Finder. Convert those files by dragging them into the window of converter program, and save as Apple Intermediate Codec (AIC). That format is native to iMovie and will work perfectly. -
I have this lexmark printer running on 3 other computer, windows 7 and windows xp, but in 8.1 I get a message saying incompatable. What is really going on?
Hi,
You can also check the compability printers of Lexmark in following link:
http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=Windows%208.1&Locale=en-us&Architecture=X64&TextSearch=%2Blexmark%2Bprinter%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14
If your printer is not compatible with Windows 8.1, you can try to install the driver in Windows 8.1 compatible mode, otherwise, you have to contact the manufacturer to ask for the update driver for Windows 8.1.
Get your apps and devices working in Windows 8.1
http://windows.microsoft.com/en-HK/windows-8/get-apps-devices-working
Kate Li
TechNet Community Support
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