I can log in on my apple account via internet but not the App Store or iTunes Store?

I cannot log into either the App Store or iTunes Store, however I can log into the apple website and get on my account there. I've tried to change password several times but nothing. HELP!!

More info on this...
I'm using an iPad mini
Safari works just fine - proof of internet connection
Mail works just fine.
I go to "Settings" > iTunes & App Store try to login and all I get is a spinning wheel in the upper left corner of the screen.
Thanks,
Chuck

Similar Messages

  • HT204266 When I try to update or order a new (free) App on my iPod, I'm told that Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit).  A simple solution??

    When I try to update or order a new (free) App on my iPod, I'm told that my Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit).  Is there a simple solution to this??

    In that case, your only remaining option is to contact iTunes Support.
    http://www.apple.com/support/itunes/contact/
    http://www.apple.com/contact/
    http://www.apple.com/contact/
    B-rock

  • I attached my HDMI cable to my Samsung Tv. The "classic" apple screen comes up, but not the screen on my MacBook. Therefore I can't access my laptop.

    I attached my HDMI cable to my Samsung Tv. The "classic" apple screen comes up, but not the screen on my MacBook. Therefore I can't access my laptop.

    You have the display set in Extended Desktop mode with the MacBook as the main screen. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
    In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen.
    The TV will now have the Dock and Menu Bar and windows will open on it. But you can move the cursor to the MacBook screen and move windows from the TV over to the MacBook screen.
    You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse.  http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
    Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box. That will give you the same screen at the same resolution on both the MacBook and the external monitor.

  • I get but not the app. store in my doc. App. store is not installed, how do I do it for each other? I have my apple software update.

    Hello,
    I get but not the app. store in my dock.
    App. store is not installed, how do I do it for each other?
    I have my apple software update.
    App.store app but after my update is not in the dock and system.
    Kees.

    Hi Kees ...
    Your profile indicates you are running Leopard v10.5.8
    You need to upgrade to Snow Leopard V10.6 in order to use the App Store. This is an "upgrade", not an "update".
    Make sure your Mac meets Snow Leopard's requirements here.
    You must have the minimum of v10.6.6 installed in order to access the App Store.
    You can purchase Snow Leopard here > Mac OS X 10.6 Snow Leopard - Apple Store

  • HT201317 When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple account is valid but not an iCloud account. How do I get an iCloud account? Thank you

    When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
    I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
    Thank you

    You can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.

  • How can i block my iopd from downloading any internet browser from the app store

    I would like to make my ipod touch unable to download any kind of internet browser from the app store, while still keeping internet access avalable for apps

    There is no way to select just a genre of apps like that.  You can use restriction settings to disable the ability to install apps, and you can disable Safari - that way no active web browser and no ability to download and install any apps.  Apps already installed that use data access will still run just fine.

  • How come i can sign into my youtube account on safari but not the youtube app?

    i had an old youtube account i was using on my iphone, but i created a g-mail account and instead of merging the two i created a new youtube account using my gmail account. now i can sign into youtube on safari, (after i used the 2-step verification on my gmail account) but i cant sign into the youtube app now with my new account

    hello, please also make sure that in particular youtube.com & accounts.google.com are allowed to set cookies (at least for the session)...
    [[Give certain websites the ability to store passwords, set cookies and more]]

  • TS1398 i can have the internet but not the itunes app. why?

    I have been trying to get these ipads to work for weeks.
    Both of them all of a sudden worked last night after week of not working but when I got up this moring they both wouldn't connect to Apps.
    Yes they are updated
    I did check network
    i have been able to get the account up
    I did turn it off and then back on again
    I did turn the power and home button off and still not working
    Any ideas, this is suckish not having apps

    If you still can't connect to the App Store - and you are getting the can't connect to the iTunes Store message, look here at Apple's troubleshooting tips for that particular issue.
    http://support.apple.com/kb/TS1368
    If nothing in there helps, take a look at this article for some other tips that might help.
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    You keep saying that you can't connect to Apps. There is no "Apps" to connect to on the iPad. We assume that you are talking about the App Store. But any further explanation that you can provide could be helpful in resolving this problem for you.
    Are you getting an error message? Do the apps load in the App Store?
    BTW .... You might want to try restarting/rebooting your router - even though you can get Internet. Sometimes it helps. Unplug it from power for about 30 seconds and then plug it in again.

  • Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

    While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • I can home share to Apple TV via ethernet but not wireless.  Please help!!

    This has been driving me mad for a week now. I have an acer Laptop using windows vista. When I connect the Ethernet cable to my rout and laptop, home sharing works fine. But as soon as I disconnect and go wireless, Apple TV cannot find my library. My partner has a HP laptop that operates on windows xp. That works fine. can anyone help and give me a step by step guide with what to do? I've checked every apple forum on the matter and nothing seems to work. I figure it's got something to do with my wireless Internet settings. It can't be the router if my partners library shares ok, right?? I've uninstalled macafee and even turned my windows firewall off. But surely these weren't problems in the first place if Ethernet connection works?!? Am not very tech savvy, so any simple things to check would be SO appreciated.

    Homesharing should work over ethernet too, ask your network provider about homesharing, it may be that the university doesn't allow it.

  • TS1702 I do not have iOS 5 on my iPad and I can not figure out how 2 download it from iTunes store. I type in ios5 n there is just info about it but not the app. Help

    I do not have ios5 on my iPad and I can not seem 2 find the iTunes app so I can download it. I am very frustrated. Can someone help me please?

    You don't download it from the iTunes app. Read:
    iOS 4: Updating your device to iOS 5 or later
    If you have an iPad 2 or the new iPad it will be updated to iOS 6.

  • Ihave downloaded iCloud to my new PC and am using windows 7 and office 2010. I cannot get iCloud to come up on Outlook with the choices for CalendCar and contacrts, my iMail account is there, but not the general coud choices. What am I doing wrong.

    I have downloaded iCloud to my new PC and am using Windows 7 and Offie 2010. I cannot get iCloud to come up on Outlook with the choices for Calendar and Contacts, my iMail accnt is there***.me.com, but not the general Cloud choices for calendar and contacts? What am I doing wrong?

    I have I cloud 2.0.2.187 loaded just downloaded yesterday.

  • I cannot SEE the app in my mac, i can see the icon, but not the app!!!!!!

    when i click on the app icon, nothing happens. i have tried as many things as i could think of, ex. quitting the app, force quitting the app, even trying help, but Firefox help will not pop up either!!!!!

    Make sure that Firefox gets installed properly.
    Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br />
    You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
    *https://support.mozilla.org/kb/Installing+Firefox+on+Mac
    *http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

    I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

    You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
    You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

  • My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me

    My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me

    Likely Apple problem
    iTunes Store - 20% of users are affected
    Users are unable to make purchases.
    http://www.apple.com/support/systemstatus/

Maybe you are looking for

  • How do I delete info/apps that were originally on my sisters computer for her iPod and I've accidentally downloaded them to my IPad 2 and don't want them on my iPad.

    Hi I am new to iPad and have an ipad2. My sister and I share a laptop, she has loads of apps and music files on laptop, which she downloaded to her IPod.  I then got my iPad and have somehow downloaded all her music and apps onto the iPad.  Which I d

  • Goodbye Adobe.

    I'm writing because you deserve it. I've used and loved your products for about 12 years now. As an architecture student I was a long time user of student versions of PS AI ID, and in the first years of my own design practice, various copies of photo

  • Earphones/headphones for the zen mic

    anybody can recommend a good brand/model for earphones/headphones to use with my zen micro?

  • User ID help

    I'm getting an error mesage that says my Apple ID is not verified and they've sent me an email to follow a link to verify the ID but I have not received the email and it will not resend.  As a result I cannot download anything or update Aps.  What do

  • Thread is not Thread? is not muti tasking?

    hi all, plz help for my thread problem i have written a swing class with inplememnt a mouselistener and in my swing class there is a JButton and i have overload the mousepressed and mouserelease ..etc method such that: public void mouseReleased(Mouse